Laptop Shutting Down


  1. Posts : 269
    Windows 7
       #1

    Laptop Shutting Down


    Hi,

    I have come back to my laptops serveral times now and I get the message saying Windows has recovered from an unexpected shut down. My laptop is a Sony Vaio VPCEC1M1E. I have attached the Minidump files and would be grateful if someone could please take a look and let me know what the problem might be?


    Thanks
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your display driver, ATI radeon was the cause
    Remove the current version and install the latest one
    Sony eSupport - Electronics - Select Your Model
    Code:
    BugCheck 3B, {c0000005, fffff880048d1817, fffff88007369900, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+90817 )
      My Computer


  3. Posts : 269
    Windows 7
    Thread Starter
       #3

    Thanks, I've updated the drivers and now it seems to be ok.
      My Computer


 

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