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Windows 7: BSOD graphic card related?


24 Feb 2011   #11

Windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Question - has any of the hardware recently changed?

Barring that answer, I would have him remove any anti-virus or firewall software currently on the machine.

Is this crash simply occurring no matter what he's doing or is he playing a game or running the web browser or doing anything specific when it occurs?
None of the hardware has been changed. He bought the computer in December 2010 and it has been giving him problems since.

It happens no matter what he's doing. More often during games, but it also happens when he's web browsing and doing other things.

@DeanP: Thanks for your input. I'll have him try the VGA stress test.

My System SpecsSystem Spec
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24 Feb 2011   #12

Windows 7 x64 Home Premium
 
 

Just an update. He set his gfx card performance to "high maintenance" instead of "balanced" and has not had a problem yet.
My System SpecsSystem Spec
24 Feb 2011   #13

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Quote   Quote: Originally Posted by pandasaurus View Post
Just an update. He set his gfx card performance to "high maintenance" instead of "balanced" and has not had a problem yet.
Those are odd settings to find on a desktop graphics card.
My System SpecsSystem Spec
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24 Feb 2011   #14

Windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Quote   Quote: Originally Posted by pandasaurus View Post
Just an update. He set his gfx card performance to "high maintenance" instead of "balanced" and has not had a problem yet.
Those are odd settings to find on a desktop graphics card.
Sorry, I meant through Windows. I was thinking of something else.
My System SpecsSystem Spec
25 Feb 2011   #15

Windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by DeanP View Post
Sounds like a faulty RAM or GPU - could be both.
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
I ran Prime95 on his computer for 17 hours until the test was completed and it detected 1 hardware problem, but I can't seem to find which hardware is causing it.
My System SpecsSystem Spec
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 BSOD graphic card related?




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