Quote: Originally Posted by Maguscreed
Question - has any of the hardware recently changed?
Barring that answer, I would have him remove any anti-virus or firewall software currently on the machine.
Is this crash simply occurring no matter what he's doing or is he playing a game or running the web browser or doing anything specific when it occurs?
None of the hardware has been changed. He bought the computer in December 2010 and it has been giving him problems since.
It happens no matter what he's doing. More often during games, but it also happens when he's web browsing and doing other things.
@DeanP: Thanks for your input. I'll have him try the VGA stress test.