I am a newbie for this. Please help me also with the same bugcheck 0x0000009f but I already did the erecovery for factory OS settings for my laptop. Any help?
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa8006371060, 0xfffff80000b9c518, 0xfffffa80045b5010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022411-39483-01.
And attached here the minidump file.
Thanks a lot.
Hi nsaidefsoler and Welcome.
Can you begin by uninstalling Norton.
Norton is known to be a cause of BSOD's on Windows 7 systems. I suggest that you uninstall Norton using the Norton Removal Tool ftp://ftp.symantec.com/public/englis...moval_Tool.exe in Safe Mode. Download Blue Screen friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!
I'll get back to you when I've been through your dump file.
Hello and welcome to 7 Forums,
Start off by removing Norton - indeed, a known cause of BSOD on some Windows 7 systems. Use this removal tool to remove all Norton products: Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
If you want a free AV, try: MSE OR Avast
If you want a paid AV, try: Avast
If problem persists, enable Verifier (see note below).
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:Code:Delete these registry keys (works in XP, Vista, Win7)Code:: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Regards...
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa8006371060, fffff80000b9c518, fffffa80045b5010} *** WARNING: Unable to verify timestamp for usbhub.sys *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys Probably caused by : usbhub.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa8006371060, Physical Device Object of the stack Arg3: fffff80000b9c518, Functional Device Object of the stack Arg4: fffffa80045b5010, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 DRIVER_OBJECT: fffffa8007994060 IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b18b9af MODULE_NAME: usbhub FAULTING_MODULE: fffff88004717000 usbhub CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 STACK_TEXT: fffff800`00b9c4c8 fffff800`02d37273 : 00000000`0000009f 00000000`00000003 fffffa80`06371060 fffff800`00b9c518 : nt!KeBugCheckEx fffff800`00b9c4d0 fffff800`02cd429e : fffff800`00b9c618 fffff800`00b9c618 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0 fffff800`00b9c570 fffff800`02cd3dd6 : fffffa80`081db168 fffffa80`081db168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66 fffff800`00b9c5e0 fffff800`02cd44be : 0000008e`60607c6f fffff800`00b9cc58 00000000`003bcff5 fffff800`02e47128 : nt!KiProcessExpiredTimerList+0xc6 fffff800`00b9cc30 fffff800`02cd3cb7 : 0000001f`6fcfd5c3 0000001f`003bcff5 0000001f`6fcfd515 00000000`000000f5 : nt!KiTimerExpiration+0x1be fffff800`00b9ccd0 fffff800`02cd0eea : fffff800`02e42e80 fffff800`02e50c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277 fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0x9F_3_IMAGE_usbhub.sys BUCKET_ID: X64_0x9F_3_IMAGE_usbhub.sys Followup: MachineOwner --------- 0: kd> lmtsmn start end module name fffff880`00f74000 fffff880`00fcb000 ACPI ACPI.sys Tue Jul 14 11:19:34 2009 (4A5BC106) fffff880`03c8d000 fffff880`03d17000 afd afd.sys Tue Jul 14 11:21:40 2009 (4A5BC184) fffff880`04a47000 fffff880`04a5d000 AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0) fffff880`01000000 fffff880`0100b000 amdxata amdxata.sys Wed May 20 05:56:59 2009 (4A12F2EB) fffff880`011aa000 fffff880`011b3000 atapi atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113) fffff880`011b3000 fffff880`011dd000 ataport ataport.SYS Tue Jul 14 11:19:52 2009 (4A5BC118) fffff880`04786000 fffff880`047a8000 AtiHdmi AtiHdmi.sys Fri Jan 29 14:03:36 2010 (4B6233E8) fffff880`0452b000 fffff880`0455f000 atikmpag atikmpag.sys Wed Mar 03 16:07:33 2010 (4B8DD275) fffff880`04a78000 fffff880`050e7000 atipmdag atipmdag.sys Wed Mar 03 16:47:08 2010 (4B8DDBBC) fffff960`00810000 fffff960`00871000 ATMFD ATMFD.DLL unavailable (00000000) fffff880`00d7d000 fffff880`00d89000 BATTC BATTC.SYS Tue Jul 14 11:31:01 2009 (4A5BC3B5) fffff880`052eb000 fffff880`055da000 bcmwl664 bcmwl664.sys Fri Jan 22 16:30:58 2010 (4B591BF2) fffff880`02e33000 fffff880`02e3a000 Beep Beep.SYS Tue Jul 14 12:00:13 2009 (4A5BCA8D) fffff880`0a47c000 fffff880`0a569000 BHDrvx64 BHDrvx64.sys Tue Nov 16 12:11:35 2010 (4CE1BE27) fffff880`0429c000 fffff880`042ad000 blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF) fffff880`0467b000 fffff880`04699000 bowser bowser.sys Tue Jul 14 11:23:50 2009 (4A5BC206) fffff880`04200000 fffff880`0429c000 ccHPx64 ccHPx64.sys Sat Aug 22 11:01:40 2009 (4A8F2754) fffff960`00760000 fffff960`00787000 cdd cdd.dll unavailable (00000000) fffff880`02e00000 fffff880`02e2a000 cdrom cdrom.sys Tue Jul 14 11:19:54 2009 (4A5BC11A) fffff880`00eb4000 fffff880`00f74000 CI CI.dll Tue Jul 14 13:32:13 2009 (4A5BE01D) fffff880`01ad5000 fffff880`01b05000 CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E) fffff880`00ce3000 fffff880`00d41000 CLFS CLFS.SYS Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`052b8000 fffff880`052bc500 CmBatt CmBatt.sys Tue Jul 14 11:31:03 2009 (4A5BC3B7) fffff880`0147c000 fffff880`014ef000 cng cng.sys Tue Jul 14 11:49:40 2009 (4A5BC814) fffff880`00d74000 fffff880`00d7d000 compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6) fffff880`055e7000 fffff880`055f7000 CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1) fffff880`06a65000 fffff880`06a73000 crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD) fffff880`04370000 fffff880`0438e000 dfsc dfsc.sys Tue Jul 14 11:23:44 2009 (4A5BC200) fffff880`04361000 fffff880`04370000 discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E) fffff880`01abf000 fffff880`01ad5000 disk disk.sys Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`04600000 fffff880`04622000 drmk drmk.sys Tue Jul 14 13:01:25 2009 (4A5BD8E5) fffff880`06b9d000 fffff880`06bb0000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F) fffff880`06a81000 fffff880`06b9d000 dump_iaStor dump_iaStor.sys Wed Oct 14 07:15:56 2009 (4AD4C3DC) fffff880`06a59000 fffff880`06a65000 Dxapi Dxapi.sys Tue Jul 14 11:38:28 2009 (4A5BC574) fffff880`050e7000 fffff880`051db000 dxgkrnl dxgkrnl.sys Wed Jan 26 17:22:56 2011 (4D3FA1A0) fffff880`05800000 fffff880`05846000 dxgmms1 dxgmms1.sys Wed Jan 26 17:22:12 2011 (4D3FA174) fffff880`042c6000 fffff880`0433c000 eeCtrl64 eeCtrl64.sys Sat May 22 09:44:45 2010 (4BF6FECD) fffff880`07c00000 fffff880`07c20000 ENG64 ENG64.SYS Tue Dec 14 14:47:30 2010 (4D06CCB2) fffff880`0433c000 fffff880`04361000 EraserUtilRebootDrv EraserUtilRebootDrv.sys Sat May 22 09:44:45 2010 (4BF6FECD) fffff880`07c43000 fffff880`07dfd000 EX64 EX64.SYS Tue Dec 14 14:55:48 2010 (4D06CEA4) fffff880`04a00000 fffff880`04a36000 fastfat fastfat.SYS Tue Jul 14 11:23:28 2009 (4A5BC1F0) fffff880`01057000 fffff880`0106b000 fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481) fffff880`0100b000 fffff880`01057000 fltmgr fltmgr.sys Tue Jul 14 11:19:59 2009 (4A5BC11F) fffff880`01500000 fffff880`0150a000 Fs_Rec Fs_Rec.sys Tue Jul 14 11:19:45 2009 (4A5BC111) fffff880`01a85000 fffff880`01abf000 fvevol fvevol.sys Sat Sep 26 14:34:26 2009 (4ABD7DB2) fffff880`01781000 fffff880`017cb000 fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164) fffff800`02c0f000 fffff800`02c58000 hal hal.dll Tue Jul 14 13:27:36 2009 (4A5BDF08) fffff880`05846000 fffff880`0586a000 HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5) fffff880`051db000 fffff880`051ec000 HECIx64 HECIx64.sys Fri Sep 18 07:54:16 2009 (4AB293E8) fffff880`02eb4000 fffff880`02f7c000 HTTP HTTP.sys Tue Jul 14 11:22:16 2009 (4A5BC1A8) fffff880`016d4000 fffff880`016dd000 hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA) fffff880`05200000 fffff880`0521e000 i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`0108e000 fffff880`011aa000 iaStor iaStor.sys Wed Oct 14 07:15:56 2009 (4AD4C3DC) fffff880`0a569000 fffff880`0a5e4000 IDSvia64 IDSvia64.sys Sat Nov 06 10:13:11 2010 (4CD47367) fffff880`05876000 fffff880`05ff0ce0 igdpmd64 igdpmd64.sys Thu Feb 11 13:56:24 2010 (4B7355B8) fffff880`05291000 fffff880`052b7c00 Impcd Impcd.sys Thu Feb 11 12:01:59 2010 (4B733AE7) fffff880`052c6000 fffff880`052dc000 intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD) fffff880`03c00000 fffff880`03c26000 Ironx64 Ironx64.SYS Thu Aug 27 12:41:31 2009 (4A95D63B) fffff880`0521e000 fffff880`0522d000 kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116) fffff800`00bc0000 fffff800`00bca000 kdcom kdcom.dll Tue Jul 14 13:31:07 2009 (4A5BDFDB) fffff880`046c2000 fffff880`04705000 ks ks.sys Thu Mar 04 17:32:25 2010 (4B8F37D9) fffff880`01462000 fffff880`0147c000 ksecdd ksecdd.sys Tue Jul 14 11:20:54 2009 (4A5BC156) fffff880`01756000 fffff880`01781000 ksecpkg ksecpkg.sys Fri Dec 11 19:03:32 2009 (4B21E0B4) fffff880`04622000 fffff880`04627200 ksthunk ksthunk.sys Tue Jul 14 12:00:19 2009 (4A5BCA93) fffff880`06bd3000 fffff880`06be8000 lltdio lltdio.sys Tue Jul 14 12:08:50 2009 (4A5BCC92) fffff880`06bb0000 fffff880`06bd3000 luafv luafv.sys Tue Jul 14 11:26:13 2009 (4A5BC295) fffff880`00c8b000 fffff880`00ccf000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:29:10 2009 (4A5BDF66) fffff880`06a73000 fffff880`06a81000 monitor monitor.sys Tue Jul 14 11:38:52 2009 (4A5BC58C) fffff880`05282000 fffff880`05291000 mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116) fffff880`00c00000 fffff880`00c1a000 mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A) fffff880`04699000 fffff880`046b1000 mpsdrv mpsdrv.sys Tue Jul 14 12:08:25 2009 (4A5BCC79) fffff880`04400000 fffff880`0442d000 mrxsmb mrxsmb.sys Sat Feb 27 20:52:19 2010 (4B88CF33) fffff880`02f7c000 fffff880`02fca000 mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C) fffff880`0442d000 fffff880`04450000 mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A) fffff880`011dd000 fffff880`011e8000 msahci msahci.sys Tue Jul 14 12:01:01 2009 (4A5BCABD) fffff880`02e98000 fffff880`02ea3000 Msfs Msfs.SYS Tue Jul 14 11:19:47 2009 (4A5BC113) fffff880`00fd4000 fffff880`00fde000 msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE) fffff880`01404000 fffff880`01462000 msrpc msrpc.sys Tue Jul 14 11:21:32 2009 (4A5BC17C) fffff880`03deb000 fffff880`03df6000 mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE) fffff880`016c2000 fffff880`016d4000 mup mup.sys Tue Jul 14 11:23:45 2009 (4A5BC201) fffff880`0150a000 fffff880`015fc000 ndis ndis.sys Tue Jul 14 11:21:40 2009 (4A5BC184) fffff880`052dc000 fffff880`052e8000 ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8) fffff880`06be8000 fffff880`06bfb000 ndisuio ndisuio.sys Tue Jul 14 12:09:25 2009 (4A5BCCB5) fffff880`0438e000 fffff880`043bd000 ndiswan ndiswan.sys Tue Jul 14 12:10:11 2009 (4A5BCCE3) fffff880`04771000 fffff880`04786000 NDProxy NDProxy.SYS Tue Jul 14 12:10:05 2009 (4A5BCCDD) fffff880`03da1000 fffff880`03db0000 netbios netbios.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6) fffff880`03d17000 fffff880`03d5c000 netbt netbt.sys Tue Jul 14 11:21:28 2009 (4A5BC178) fffff880`016f6000 fffff880`01756000 NETIO NETIO.SYS Tue Jul 14 11:21:46 2009 (4A5BC18A) fffff880`02ea3000 fffff880`02eb4000 Npfs Npfs.SYS Tue Jul 14 11:19:48 2009 (4A5BC114) fffff880`03ddf000 fffff880`03deb000 nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E) fffff800`02c58000 fffff800`03235000 nt ntkrnlmp.exe Wed Oct 27 15:43:09 2010 (4CC791BD) fffff880`01248000 fffff880`013eb000 Ntfs Ntfs.sys Tue Jul 14 11:20:47 2009 (4A5BC14F) fffff880`02e2a000 fffff880`02e33000 Null Null.SYS Tue Jul 14 11:19:37 2009 (4A5BC109) fffff880`04628000 fffff880`0467b000 nwifi nwifi.sys Tue Jul 14 12:07:23 2009 (4A5BCC3B) fffff880`03d65000 fffff880`03d8b000 pacer pacer.sys Tue Jul 14 12:09:41 2009 (4A5BCCC5) fffff880`00feb000 fffff880`01000000 partmgr partmgr.sys Tue Jul 14 11:19:58 2009 (4A5BC11E) fffff880`00d41000 fffff880`00d74000 pci pci.sys Tue Jul 14 11:19:51 2009 (4A5BC117) fffff880`011e8000 fffff880`011f8000 PCIIDEX PCIIDEX.SYS Tue Jul 14 11:19:48 2009 (4A5BC114) fffff880`014ef000 fffff880`01500000 pcw pcw.sys Tue Jul 14 11:19:27 2009 (4A5BC0FF) fffff880`0640c000 fffff880`064b2000 peauth peauth.sys Tue Jul 14 13:01:19 2009 (4A5BD8DF) fffff880`047a8000 fffff880`047e5000 portcls portcls.sys Tue Jul 14 12:06:27 2009 (4A5BCC03) fffff880`00ccf000 fffff880`00ce3000 PSHED PSHED.dll Tue Jul 14 13:32:23 2009 (4A5BE027) fffff880`045b5000 fffff880`045d9000 rasl2tp rasl2tp.sys Tue Jul 14 12:10:11 2009 (4A5BCCE3) fffff880`04a5d000 fffff880`04a78000 raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9) fffff880`045d9000 fffff880`045fa000 raspptp raspptp.sys Tue Jul 14 12:10:18 2009 (4A5BCCEA) fffff880`043bd000 fffff880`043d7000 rassstp rassstp.sys Tue Jul 14 12:10:25 2009 (4A5BCCF1) fffff880`03c3a000 fffff880`03c8b000 rdbss rdbss.sys Tue Jul 14 11:24:09 2009 (4A5BC219) fffff880`02e7d000 fffff880`02e86000 RDPCDD RDPCDD.sys Tue Jul 14 12:16:34 2009 (4A5BCE62) fffff880`02e86000 fffff880`02e8f000 rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62) fffff880`02e8f000 fffff880`02e98000 rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63) fffff880`01200000 fffff880`0123a000 rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A) fffff880`06800000 fffff880`06818000 rspndr rspndr.sys Tue Jul 14 12:08:50 2009 (4A5BCC92) fffff880`0682b000 fffff880`06a58d80 RTKVHD64 RTKVHD64.sys Sat Mar 13 10:47:03 2010 (4B9AB657) fffff880`064b2000 fffff880`064bd000 secdrv secdrv.SYS Thu Sep 14 01:18:38 2006 (4508052E) fffff880`016ba000 fffff880`016c2000 spldr spldr.sys Tue May 12 04:56:27 2009 (4A0858BB) fffff880`0781e000 fffff880`078a4000 SRTSP64 SRTSP64.SYS Fri Aug 21 18:54:07 2009 (4A8E448F) fffff880`03c26000 fffff880`03c3a000 SRTSPX64 SRTSPX64.SYS Fri Aug 21 18:54:18 2009 (4A8E449A) fffff880`06563000 fffff880`065f9000 srv srv.sys Fri Aug 27 15:38:00 2010 (4C773318) fffff880`064fc000 fffff880`06563000 srv2 srv2.sys Fri Aug 27 15:37:46 2010 (4C77330A) fffff880`064bd000 fffff880`064ea000 srvnet srvnet.sys Fri Aug 27 15:37:24 2010 (4C7732F4) fffff880`052e8000 fffff880`052e9480 swenum swenum.sys Tue Jul 14 12:00:18 2009 (4A5BCA92) fffff880`0164c000 fffff880`016ba000 SYMDS64 SYMDS64.SYS Tue Aug 18 11:35:30 2009 (4A89E942) fffff880`00c1a000 fffff880`00c54000 SYMEFA64 SYMEFA64.SYS Fri Aug 28 14:27:03 2009 (4A974077) fffff880`01ba7000 fffff880`01bdd000 SYMEVENT64x86 SYMEVENT64x86.SYS Fri Aug 14 10:28:21 2009 (4A849385) fffff880`01b31000 fffff880`01ba7000 SYMTDIV SYMTDIV.SYS Sat Aug 15 17:17:37 2009 (4A8644F1) fffff880`0522d000 fffff880`05280000 SynTP SynTP.sys Fri May 28 09:41:36 2010 (4BFEE710) fffff880`01802000 fffff880`019ff000 tcpip tcpip.sys Mon Jun 14 15:39:04 2010 (4C15A458) fffff880`064ea000 fffff880`064fc000 tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD) fffff880`02fe4000 fffff880`02ff1000 TDI TDI.SYS Tue Jul 14 11:21:18 2009 (4A5BC16E) fffff880`01b13000 fffff880`01b31000 tdx tdx.sys Tue Jul 14 11:21:15 2009 (4A5BC16B) fffff880`03dcb000 fffff880`03ddf000 termdd termdd.sys Tue Jul 14 12:16:36 2009 (4A5BCE64) fffff960`00520000 fffff960`0052a000 TSDDD TSDDD.dll unavailable (00000000) fffff880`04505000 fffff880`0452b000 tunnel tunnel.sys Tue Jul 14 12:09:37 2009 (4A5BCCC1) fffff880`04705000 fffff880`04717000 umbus umbus.sys Tue Jul 14 12:06:56 2009 (4A5BCC20) fffff880`05280000 fffff880`05281f00 USBD USBD.SYS Tue Jul 14 12:06:23 2009 (4A5BCBFF) fffff880`04a36000 fffff880`04a47000 usbehci usbehci.sys Fri Dec 04 20:26:02 2009 (4B18B98A) fffff880`04717000 fffff880`04771000 usbhub usbhub.sys Fri Dec 04 20:26:39 2009 (4B18B9AF) fffff880`0455f000 fffff880`045b5000 USBPORT USBPORT.SYS Tue Jul 14 12:06:31 2009 (4A5BCC07) fffff880`00fde000 fffff880`00feb000 vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB) fffff880`02e3a000 fffff880`02e48000 vga vga.sys Tue Jul 14 11:38:47 2009 (4A5BC587) fffff880`02e48000 fffff880`02e6d000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B) fffff880`00d89000 fffff880`00d9e000 volmgr volmgr.sys Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`00d9e000 fffff880`00dfa000 volmgrx volmgrx.sys unavailable (00000000) fffff880`01600000 fffff880`0164c000 volsnap volsnap.sys Tue Jul 14 11:20:08 2009 (4A5BC128) fffff880`055da000 fffff880`055e7000 vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39) fffff880`03d8b000 fffff880`03da1000 vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A) fffff880`03db0000 fffff880`03dcb000 wanarp wanarp.sys Tue Jul 14 12:10:21 2009 (4A5BCCED) fffff880`02e6d000 fffff880`02e7d000 watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F) fffff880`017cb000 fffff880`017d3000 wd wd.sys Tue Jul 14 11:19:55 2009 (4A5BC11B) fffff880`00e00000 fffff880`00ea4000 Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F) fffff880`00ea4000 fffff880`00eb3000 WDFLDR WDFLDR.SYS Tue Jul 14 11:19:54 2009 (4A5BC11A) fffff880`03d5c000 fffff880`03d65000 wfplwf wfplwf.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6) fffff960`000f0000 fffff960`00400000 win32k win32k.sys unavailable (00000000) fffff880`052bd000 fffff880`052c6000 wmiacpi wmiacpi.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6) fffff880`00fcb000 fffff880`00fd4000 WMILIB WMILIB.SYS Tue Jul 14 11:19:51 2009 (4A5BC117) Unloaded modules: fffff880`07915000 fffff880`07990000 IDSvia64.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0007B000 fffff880`07dbe000 fffff880`07dde000 ENG64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00020000 fffff880`07c04000 fffff880`07dbe000 EX64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 001BA000 fffff880`07c00000 fffff880`07c20000 ENG64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00020000 fffff880`07c36000 fffff880`07df0000 EX64.SYS Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 001BA000 fffff880`04463000 fffff880`04505000 BHDrvx64.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 000A2000 fffff880`01a00000 fffff880`01a77000 IDSVia64.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00077000 fffff880`078a4000 fffff880`07915000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00071000 fffff880`07c27000 fffff880`07c29000 MSTEE.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00002000 fffff880`07c24000 fffff880`07c27000 MSKSSRV.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00003000 fffff880`07c22000 fffff880`07c24000 MSPQM.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00002000 fffff880`07c20000 fffff880`07c22000 MSPCLOCK.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00002000 fffff880`04400000 fffff880`0444c000 Rt64win7.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0004C000 fffff880`01b05000 fffff880`01b13000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000E000 fffff880`02eb5000 fffff880`02fd1000 dump_iaStor. Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0011C000 fffff880`02fd1000 fffff880`02fe4000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00013000
OMG, i tried to unsinstalled Norton but when restarted it doesn't boot anymore. Now i'm trying to format the hard drive manually and installing the HP eRecovery DVDs again. I will post whats next, give me some time and thank for the reply. Its really nice of you guys, I've been trying to other forum also but they are just ignoring me.
You could've done a Startup Repair before you done a clean install.
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