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| 25 Feb 2011 | #1 |
| | HP Notebook BSOD - Everytime on Shutdown. BSOD on shutdown every time. HPdm4-1160us notebook, new in Dec 2010, OEM Windows 7 64bit, 4GB OEM Ram. Here are the files for analysis. Thanks in advance. Blacksheep |
My System Specs | |
| 26 Feb 2011 | #2 |
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Quote: Originally Posted by Blacksheep3742  BSOD on shutdown every time. HPdm4-1160us notebook, new in Dec 2010, OEM Windows 7 64bit, 4GB OEM Ram. Here are the files for analysis. Thanks in advance. Blacksheep BS Ho and welcome A comman occurance in HP's these were all caused by your hpdskflt.sys file or hpdskflt.sys is a driver for the onboard mobile data protection sensor. In other words the accelerometer. You can re-install and wait for it to happen or disable the accelerometer if not used. I am unsure of the warranty ramifications. Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\020611-33165-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c53000 PsLoadedModuleList = 0xfffff800`02e90e50
Debug session time: Sun Feb 6 10:49:44.107 2011 (GMT-5)
System Uptime: 0 days 1:42:00.683
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8004188b60, fffff8000420f510}
Unable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8004188b60, The thread currently holding on to the Pnp lock.
Arg4: fffff8000420f510
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: fffffa8004188b60
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80002cca992 to fffff80002cc95da
STACK_TEXT:
fffff880`033af1d0 fffff800`02cca992 : fffffa80`04188b60 fffffa80`04188b60 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`033af310 fffff800`02ccccff : fffffa80`07b21b10 fffffa80`096d5a70 00000000`00000000 00000000`0000000c : nt!KiCommitThreadWait+0x1d2
fffff880`033af3a0 fffff880`017edb9b : 00000000`033af500 fffffa80`00000000 fffff880`033af400 00000000`00000700 : nt!KeWaitForSingleObject+0x19f
fffff880`033af440 00000000`033af500 : fffffa80`00000000 fffff880`033af400 00000000`00000700 fffff880`03163180 : hpdskflt+0x2b9b
fffff880`033af448 fffffa80`00000000 : fffff880`033af400 00000000`00000700 fffff880`03163180 fffff800`00000008 : 0x33af500
fffff880`033af450 fffff880`033af400 : 00000000`00000700 fffff880`03163180 fffff800`00000008 00000000`00000000 : 0xfffffa80`00000000
fffff880`033af458 00000000`00000700 : fffff880`03163180 fffff800`00000008 00000000`00000000 fffffa80`09899590 : 0xfffff880`033af400
fffff880`033af460 fffff880`03163180 : fffff800`00000008 00000000`00000000 fffffa80`09899590 fffff880`033af4a0 : 0x700
fffff880`033af468 fffff800`00000008 : 00000000`00000000 fffffa80`09899590 fffff880`033af4a0 00000000`c0000000 : 0xfffff880`03163180
fffff880`033af470 00000000`00000000 : fffffa80`09899590 fffff880`033af4a0 00000000`c0000000 fffff880`033af558 : 0xfffff800`00000008
STACK_COMMAND: .thread 0xfffffa8004188b60 ; kb
FOLLOWUP_IP:
hpdskflt+2b9b
fffff880`017edb9b ?? ???
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: hpdskflt+2b9b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hpdskflt
IMAGE_NAME: hpdskflt.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a54e862
FAILURE_BUCKET_ID: X64_0x9F_hpdskflt+2b9b
BUCKET_ID: X64_0x9F_hpdskflt+2b9b
Followup: MachineOwner
---------
0: kd> lmvm hpdskflt
start end module name
fffff880`017eb000 fffff880`017f5000 hpdskflt T (no symbols)
Loaded symbol image file: hpdskflt.sys
Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
Image name: hpdskflt.sys
Timestamp: Wed Jul 08 14:41:38 2009 (4A54E862)
CheckSum: 00016665
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 |
| My System Specs |
| 26 Feb 2011 | #3 |
| | Figured it out Thank you for the reply. After many tries it is fixed. Here are some things I found out.
|
| My System Specs |
| . |
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| 27 Feb 2011 | #4 |
| | Glad to hear it...thanks for that detailed report! Now those of us without HP machines know how to remove that driver. |
| My System Specs |
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