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Windows 7: BSOD 0x0..IE / 0x0..A / 0x0..3B

26 Feb 2011   #1

Win 7 Home Premium 64Bit
BSOD 0x0..IE / 0x0..A / 0x0..3B

Hi all...

When i start up the PC and once it get to destkop, i get a BSOD.. mostly IRQL_Not_less_Or_equal (STOP - 0x0000000A).

On rare occasions i get System_service_exception (0x0000003B) or 0X000000IE

Also, the PC works 'fine' when starting up in safe modus.

I got Windows 7 64bit and got it running for about a year.

My System SpecsSystem Spec
27 Feb 2011   #2
Microsoft MVP


Please provide this info:

- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:

amdxata.sys     Tue May 19 13:56:59 2009 (4A12F2EB)
nvoclk64.sys    Tue Sep 15 17:59:25 2009 (4AB00E3D)
avipbb.sys      Mon Feb 22 05:08:50 2010 (4B8257B2)
SCDEmu.SYS      Mon Jul 07 03:58:16 2008 (4871CC98)
Rt64win7.sys    Thu Feb 26 04:04:13 2009 (49A65B0D)
P17.sys         Mon Aug 03 07:11:59 2009 (4A76C5FF)
avgntflt.sys    Thu Nov 11 10:59:48 2010 (4CDC12F4)
lirsgt.sys      Sun May 17 09:06:57 2009 (4A100BF1)
atksgt.sys      Sun May 17 09:36:34 2009 (4A1012E2)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
While waiting for a response, please run Driver Verifier according to these instructions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 07:41:34.922 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:29.141
Probably caused by : ataport.SYS ( ataport!IdeCompleteScsiIrp+62 )
FAILURE_BUCKET_ID:  X64_0xA_ataport!IdeCompleteScsiIrp+62
Bugcheck code 0000000A
Arguments 00000000`00000008 00000000`00000002 00000000`00000000 fffff800`03a58d19
SystemManufacturer = OEM
SystemProductName = OEM
My System SpecsSystem Spec

 BSOD 0x0..IE / 0x0..A / 0x0..3B

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