Interpreting MiniDump - BSOD on wake from sleep


  1. Posts : 4
    Windows 7 64-bit
       #1

    Interpreting MiniDump - BSOD on wake from sleep


    Hello,
    Have this irritating problem. pc crashes with BSOD if left asleep for more than a few minutes. If brought back right away, no BSOD. This problem just popped up out of nowhere. Never had a problem with this until a week ago or so. I am on Sandy Bridge / Cougar Point and wondering if that may have something to do with it.

    Anyways, here is my minidump file results. Can anyone assist me with interpreting the data?

    Quick specs: Win 7 home prem. x64, intel core i7 2600k (not overclocked), 8gb ram, 2x Seagate 2TB 7200rpm hardisks (non raid), evga geforece 460.

    I do see "probably caused by hardware_disk". Any pointers or additional insight would be greatly appreciated.

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck F4, {3, fffffa8009371950, fffffa8009371c30, fffff800037c62d0}

    Probably caused by : hardware_disk

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8009371950, Terminating object
    Arg3: fffffa8009371c30, Process image file name
    Arg4: fffff800037c62d0, Explanatory message (ascii)

    Debugging Details:
    ------------------


    PROCESS_OBJECT: fffffa8009371950

    IMAGE_NAME: hardware_disk

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAULTING_MODULE: 0000000000000000

    PROCESS_NAME: csrss.exe

    EXCEPTION_RECORD: fffff88003adfb38 -- (.exr 0xfffff88003adfb38)
    ExceptionAddress: 00000000777f4e9f
    ExceptionCode: c0000006 (In-page I/O error)
    ExceptionFlags: 00000000
    NumberParameters: 3
    Parameter[0]: 0000000000000000
    Parameter[1]: 000007fefd75d8a8
    Parameter[2]: 00000000c000000e
    Inpage operation failed at 000007fefd75d8a8, due to I/O error 00000000c000000e

    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: 000007fefd75d8a8

    EXCEPTION_PARAMETER3: 00000000c000000e

    IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

    EXCEPTION_STR: 0xc0000006_c000000e

    FAULTING_IP:
    +23a
    00000000`777f4e9f ?? ???

    BUGCHECK_STR: 0xF4_IOERR_C000000E

    FOLLOWUP_IP:
    +23a
    000007fe`fd75d8a8 ?? ???

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware_disk

    STACK_COMMAND: kb

    FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

    BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

    Followup: MachineOwner
    ---------

    2: kd> !process fffffa8009371950 3
    GetPointerFromAddress: unable to read from fffff800036f5000
    PROCESS fffffa8009371950
    SessionId: none Cid: 0224 Peb: 7fffffdf000 ParentCid: 0208
    DirBase: 1d0b0d000 ObjectTable: fffff8a00014cc60 HandleCount: <Data Not Accessible>
    Image: csrss.exe
    VadRoot fffffa800e9f17b0 Vads 114 Clone 0 Private 630. Modified 1427. Locked 0.
    DeviceMap fffff8a000008bb0
    Token fffff8a000152ae0
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    fffff78000000000: Unable to get shared data
    ElapsedTime 00:00:00.000
    UserTime 00:00:00.000
    KernelTime 00:00:00.000
    QuotaPoolUsage[PagedPool] 0
    QuotaPoolUsage[NonPagedPool] 0
    Working Set Sizes (now,min,max) (1474, 50, 345) (5896KB, 200KB, 1380KB)
    PeakWorkingSetSize 1478
    VirtualSize 49 Mb
    PeakVirtualSize 58 Mb
    PageFaultCount 2981
    MemoryPriority BACKGROUND
    BasePriority 13
    CommitCharge 1047

    *** Error in reading nt!_ETHREAD @ fffffa80088a3b60
      My Computer


  2. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #2

    https://www.sevenforums.com/crashes-d...tructions.html

    If dump points to hardware_disks. Then it's likely coming from your HDD. Test the HDD with: | Seagate
      My Computer


  3. Posts : 4
    Windows 7 64-bit
    Thread Starter
       #3

    Possibly Solved.


    So i ran several complete diagnostics on the drive and they all passed. With all the confusion of the Sandy Bridge / Cougar Point chipset problems, I decided to switch my hard disks to the two unused Marvel 6g SATA ports on my motherboard, which are not affected by the Sandy Bridge problem. My understanding is that the Marvel 6g SATA ports are an ASUS feature, and not linked or related to the Intel chipset. Now, no BSOD on wake up from sleep.

    Will have to have several more days of testing to call this solved, but for now I am satisfied, at least until ASUS starts sending out replacement MOBOs.
      My Computer


 

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