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Windows 7: IRQ less or not equal.plz help

26 Feb 2011   #1
maazcheema

Windows 7 ultimate x86
 
 
IRQ less or not equal.plz help

I am recieving a BSOD error in win7 32bit. the error occurs randomly it states

"IRQ less or not Equal"

i dont know whatt is causing it.

my breif system info is

Dell optiplex 755
Core 2duo processor e7400
2 gb ram
300 watt psu
nvidai 9800 gt gpu

The attcahment is the dump file.please review it and help me urgenly..


My System SpecsSystem Spec
.
26 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by maazcheema View Post
I am recieving a BSOD error in win7 32bit. the error occurs randomly it states

"IRQ less or not Equal"

i dont know whatt is causing it.

my breif system info is

Dell optiplex 755
Core 2duo processor e7400
2 gb ram
300 watt psu
nvidai 9800 gt gpu

The attcahment is the dump file.please review it and help me urgenly..
Two problems

1-Avast. Remove and replace with Microsoft security essentials

http://files.avast.com/files/eng/aswclear5.exe

http://www.microsoft.com/security_essentials/


2-ataport.sys (part of the OS).

Please run a system file check to verify and repair it and the other OS files. Let us know the results at the end

SFC /SCANNOW Command - System File Checker

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\022711-21075-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x82a1a000 PsLoadedModuleList = 0x82b62810
Debug session time: Sat Feb 26 16:07:23.782 2011 (GMT-5)
System Uptime: 0 days 0:49:33.624
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {9ec1ba48, 2, 1, 82a588dc}

Unable to load image aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
Probably caused by : ataport.SYS ( ataport!IdepFreeSenseBuffer+24 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 9ec1ba48, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82a588dc, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82b82718
Unable to read MiSystemVaType memory at 82b62160
 9ec1ba48 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!memcpy+11c
82a588dc 89448ff0        mov     dword ptr [edi+ecx*4-10h],eax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

LAST_CONTROL_TRANSFER:  from 833cba98 to 82a588dc

STACK_TEXT:  
807e4b94 833cba98 9ec1ba48 8594b018 00000012 nt!memcpy+0x11c
807e4bac 833d424c 84c880e0 8742bd10 8742bd10 ataport!IdepFreeSenseBuffer+0x24
807e4c24 833d466b 84c880e0 8742bd10 84c8809c ataport!IdeProcessCompletedRequests+0x84
807e4c78 82a824f5 84c8809c 84c88028 00000000 ataport!IdePortCompletionDpc+0xab
807e4cd4 82a82358 807c8120 807cd800 00000000 nt!KiExecuteAllDpcs+0xf9
807e4d20 82a82178 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
807e4d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_IP: 
ataport!IdepFreeSenseBuffer+24
833cba98 83c40c          add     esp,0Ch

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  ataport!IdepFreeSenseBuffer+24

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ataport

IMAGE_NAME:  ataport.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf16

FAILURE_BUCKET_ID:  0xA_ataport!IdepFreeSenseBuffer+24

BUCKET_ID:  0xA_ataport!IdepFreeSenseBuffer+24

Followup: MachineOwner
---------

1: kd> lmvm ataport
start    end        module name
833ca000 833ed000   ataport    (pdb symbols)          c:\symbols\ataport.pdb\7AC193B7BDE242239273B5CD16763D751\ataport.pdb
    Loaded symbol image file: ataport.SYS
    Mapped memory image file: C:\Symbols\ataport.SYS\4A5BBF1623000\ataport.SYS
    Image path: ataport.SYS
    Image name: ataport.SYS
    Timestamp:        Mon Jul 13 19:11:18 2009 (4A5BBF16)
    CheckSum:         0002F425
    ImageSize:        00023000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0000.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ataport.sys
    OriginalFilename: ataport.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  ATAPI Driver Extension
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
My System SpecsSystem Spec
26 Feb 2011   #3
maazcheema

Windows 7 ultimate x86
 
 
plz hellp

i have done both..removed avast and an the scan but i cannot analyze the scan results..
the scan tell that some of the windows files were not able to be repaired. i am attaching the log. plz see which files are faulty and weather they can be repaired.
My System SpecsSystem Spec
.

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 IRQ less or not equal.plz help




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