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Windows 7: hal.dll computer crashes


27 Feb 2011   #1

Windows 7 Professional x64
 
 
hal.dll computer crashes

HELP! My computer randomly crashes. Sometimes, it will go nearly a week without crashing, other times it will crash 5 times in one day. Using Blue Screen View, I see that it's a hal.dll problem. I am running Windows 7 Professional x64, clean install over previous WinXP SP3. Windows 7 downloaded from Microsoft website. The motherboard, processor and memory were just upgraded in the past month, along with the Windows 7 install. The video card and remaining hardware are about four years old. I have attached the Zip file of the BSOD and Perfmon reports, and my complete system setup should be accessible from my registration and reports. The Perfmon report said I was not running an antivirus program, but I am running AVG Anti-Virus Fee Edition 2011. If you need any other info, please let me know. Thank you!!!

Dan

My System SpecsSystem Spec
.

27 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Hoyadds View Post
HELP! My computer randomly crashes. Sometimes, it will go nearly a week without crashing, other times it will crash 5 times in one day. Using Blue Screen View, I see that it's a hal.dll problem. I am running Windows 7 Professional x64, clean install over previous WinXP SP3. Windows 7 downloaded from Microsoft website. The motherboard, processor and memory were just upgraded in the past month, along with the Windows 7 install. The video card and remaining hardware are about four years old. I have attached the Zip file of the BSOD and Perfmon reports, and my complete system setup should be accessible from my registration and reports. The Perfmon report said I was not running an antivirus program, but I am running AVG Anti-Virus Fee Edition 2011. If you need any other info, please let me know. Thank you!!!

Dan
These were all caused by hardware. read here to see what that means and what to try

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try

Thanks


Ken
My System SpecsSystem Spec
06 Mar 2011   #3

Windows 7 Professional x64
 
 

Ken - It seems to have been the motherboard bios issue. I flashed the update to that, and my computer hasn't crashed yet (I'm knocking on every piece of wood I can find!). Thanks for the help.

Dan
My System SpecsSystem Spec
.


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 hal.dll computer crashes




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