computer crash - BSOD, please help


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    computer crash - BSOD, please help


    Hi, I've been having some problems with my computer lately, it keeps rashing and I can't figure out where the problem is.

    I have Windows 7 Ultimate x64 (Service Pack 1), it was installed a couple of months ago after I formated my disk. I had XP before and I had similar problems (BSOD's).

    Information about my computer:
    - AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ 2,30 GHz
    - The disk is about 10 months old, 3 months ago I bought additional 1GB RAM - both the disk and memory have been checked multiple times, no errors shown during the check.

    I don't know what causes my computer to crash, it has happend while I was watching a movie, while using Mozilla and even when I wasn't using the computer at all.. Any help would be greatly appreciated!

    Attached are the required files.

    Thank you :)
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

       Information

    ASACPI.sys the 2005 version is a huge cause of BSOD's
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

       Information
    Please update your AMD Radeon display driver
    ==> http://support.amd.com/us/gpudownload/Pages/index.aspx
    Code:
    atikmdag.sys        fffff880`04007000    fffff880`04577000    0x00570000    0x4b739a02    11/02/2010 09:47:46

       Warning

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Code:
    ASACPI.sys        fffff880`04b1c000    fffff880`04b24000    0x00008000    0x42476c4c    28/03/2005 06:30:36
    Code:
    sptd.sys        fffff880`00ecd000    fffff880`00ff3000    0x00126000    0x4ad24632    12/10/2009 00:55:14
    Remove any Asus system tuners such as PC Probe, these tend to create BSODs
    Code:
    AsIO.sys        fffff880`03c17000    fffff880`03c1d000    0x00006000    0x4a768bb4    03/08/2009 11:03:16                
    AsUpIO.sys        fffff880`03c11000    fffff880`03c17000    0x00006000    0x4a515fb2    06/07/2009 06:21:38
      My Computer


  3. Posts : 878
    Windows 7 Ultimate x64 SP1
       #3

    Hi and welcome to SF! :)
    I ask that you wait a bit until a BSOD
    Team member will present a light to your problem. Good luck and may your stay here is very satisfying!
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thank you, I did all of the above, hope it will fix my problem :)
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    Tinna said:
    Thank you, I did all of the above, hope it will fix my problem :)
    Upload any new dumps if BSODs continue to occur :)
      My Computer


  6. Posts : 878
    Windows 7 Ultimate x64 SP1
       #6

    Tinna said:
    Thank you, I did all of the above, hope it will fix my problem :)
    Did fix it?! Let us know when you're ready!
      My Computer


  7. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #7

    It's been 3 days and no crashes so far ... Keep your fingers crossed
    And again, thank you!
      My Computer


  8. Posts : 878
    Windows 7 Ultimate x64 SP1
       #8

    Tinna said:
    It's been 3 days and no crashes so far ... Keep your fingers crossed
    And again, thank you!

    Glad to hear it! I certainly keep my fingers crossed, you can count on it!
    Keep under observation and if it stays as is, then the problem is solved. Keep us informed!
    :)
      My Computer


 

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