BSOD on EliteBook 8530p on undock/sleep (usbhub.sys)


  1. Posts : 3
    Windows 7 Enterprise x64
       #1

    BSOD on EliteBook 8530p on undock/sleep (usbhub.sys)


    Windows 7 Enterprise x64
    Installed from volume media

    Computer and installation is about 12 months old
    HP EliteBook 8530p
    BSOD occasionally when undocking and/or going to sleep mode
      My Computer


  2. Posts : 3
    Windows 7 Enterprise x64
    Thread Starter
       #2

    Bump. Wow, there is a lot of traffic in this forum, and my post has already slipped down a couple of pages.

    Any friendly analysts that can have a look? Thanks in advance!
      My Computer


  3. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #3

    Hello,

    Update your ATI Graphics - here
    Code:
    atikmdag.sys Tue Aug 18 15:05:47 2009
    Update your Modem Driver - here
    Code:
    agrsm64.sys  Tue Nov 11 04:01:35 2008
    Update your Ricoh Card Reader - here
    Code:
    rimmpx64.sys Thu Jun 25 20:04:18 2009
    rimspx64.sys Thu Jun 25 19:13:43 2009
    rismcx64.sys Mon Jul 20 21:30:52 2009
    rixdpx64.sys Thu Jun 25 19:38:50 2009
    Update your Webcam Driver - here
    Code:
    sncduvc.SYS  Mon Apr 06 22:25:52 2009 
    snp2uvc.sys  Mon Jun 29 21:59:13 2009
    What USB devices do you plug into your computer?

    Regards...
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {8, 4, fffffa80087be760, 0}
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : usbhub.sys ( usbhub+1a84 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000004, USBHUB_PDO_TRAP_FATAL
    Arg3: fffffa80087be760, Context if next arg null, else PDO
    Arg4: 0000000000000000, Context if not null
    
    Debugging Details:
    ------------------
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
    ***                                                                   ***
    *************************************************************************
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xFE
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff88005801a84 to fffff80003275740
    
    STACK_TEXT:  
    fffff880`009e16b8 fffff880`05801a84 : 00000000`000000fe 00000000`00000008 00000000`00000004 fffffa80`087be760 : nt!KeBugCheckEx
    fffff880`009e16c0 00000000`000000fe : 00000000`00000008 00000000`00000004 fffffa80`087be760 00000000`00000000 : usbhub+0x1a84
    fffff880`009e16c8 00000000`00000008 : 00000000`00000004 fffffa80`087be760 00000000`00000000 fffffa80`2d4c7777 : 0xfe
    fffff880`009e16d0 00000000`00000004 : fffffa80`087be760 00000000`00000000 fffffa80`2d4c7777 fffffa80`06cde010 : 0x8
    fffff880`009e16d8 fffffa80`087be760 : 00000000`00000000 fffffa80`2d4c7777 fffffa80`06cde010 fffff880`058379bd : 0x4
    fffff880`009e16e0 00000000`00000000 : fffffa80`2d4c7777 fffffa80`06cde010 fffff880`058379bd fffffa80`06244050 : 0xfffffa80`087be760
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbhub+1a84
    fffff880`05801a84 ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  usbhub+1a84
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbhub
    
    IMAGE_NAME:  usbhub.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b18b9af
    
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub+1a84
    
    BUCKET_ID:  X64_0xFE_usbhub+1a84
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmtsmn
    start             end                 module name
    fffff880`0516e000 fffff880`051ac000   1394ohci 1394ohci.sys Tue Jul 14 12:07:12 2009 (4A5BCC30)
    fffff880`057a0000 fffff880`057ac000   Accelerometer Accelerometer.sys Thu Jul 09 06:41:38 2009 (4A54E862)
    fffff880`00f02000 fffff880`00f59000   ACPI     ACPI.sys     Tue Jul 14 11:19:34 2009 (4A5BC106)
    fffff880`072ec000 fffff880`0736c000   ADIHdAud ADIHdAud.sys Tue May 19 05:31:55 2009 (4A119B8B)
    fffff880`03ab7000 fffff880`03b41000   afd      afd.sys      Tue Jul 14 11:21:40 2009 (4A5BC184)
    fffff880`05600000 fffff880`05616000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
    fffff880`0741a000 fffff880`0753c000   agrsm64  agrsm64.sys  Tue Nov 11 04:01:35 2008 (49184CCF)
    fffff880`011a7000 fffff880`011b2000   amdxata  amdxata.sys  Wed May 20 05:56:59 2009 (4A12F2EB)
    fffff880`08b16000 fffff880`08b21000   asyncmac asyncmac.sys Tue Jul 14 12:10:13 2009 (4A5BCCE5)
    fffff880`01169000 fffff880`01172000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
    fffff880`01172000 fffff880`0119c000   ataport  ataport.SYS  Tue Jul 14 11:19:52 2009 (4A5BC118)
    fffff880`03e5a000 fffff880`04471000   atikmdag atikmdag.sys Tue Aug 18 15:05:47 2009 (4A8A1A8B)
    fffff960`00830000 fffff960`00891000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`0736c000 fffff880`073f8000   ATSwpWDF ATSwpWDF.sys Wed Jul 08 06:13:43 2009 (4A539057)
    fffff880`00fca000 fffff880`00fd6000   BATTC    BATTC.SYS    Tue Jul 14 11:31:01 2009 (4A5BC3B5)
    fffff880`02c3a000 fffff880`02c41000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
    fffff880`03d9f000 fffff880`03db0000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
    fffff880`039cb000 fffff880`039e9000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
    fffff960`007a0000 fffff960`007c7000   cdd      cdd.dll      unavailable (00000000)
    fffff880`02db1000 fffff880`02ddb000   cdrom    cdrom.sys    Tue Jul 14 11:19:54 2009 (4A5BC11A)
    fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 13:32:13 2009 (4A5BE01D)
    fffff880`01216000 fffff880`01246000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
    fffff880`00d36000 fffff880`00d94000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
    fffff880`057ac000 fffff880`057b0500   CmBatt   CmBatt.sys   Tue Jul 14 11:31:03 2009 (4A5BC3B7)
    fffff880`01513000 fffff880`01586000   cng      cng.sys      Tue Jul 14 11:49:40 2009 (4A5BC814)
    fffff880`00fc1000 fffff880`00fca000   compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
    fffff880`057df000 fffff880`057ef000   CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
    fffff880`057b1000 fffff880`057b3c00   cpqbttn64 cpqbttn64.sys Tue Apr 21 02:40:33 2009 (49EC8961)
    fffff880`075e2000 fffff880`075f0000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
    fffff880`03cfe000 fffff880`03d81000   csc      csc.sys      Tue Jul 14 11:24:26 2009 (4A5BC22A)
    fffff880`03d81000 fffff880`03d9f000   dfsc     dfsc.sys     Tue Jul 14 11:23:44 2009 (4A5BC200)
    fffff880`03cef000 fffff880`03cfe000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
    fffff880`01200000 fffff880`01216000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
    fffff880`04471000 fffff880`044bb000   dlkmd    dlkmd.sys    Tue Nov 17 14:18:17 2009 (4B01F9D9)
    fffff880`017f8000 fffff880`01800000   dlkmdldr dlkmdldr.sys Fri Aug 28 14:41:52 2009 (4A9743F0)
    fffff880`072c4000 fffff880`072e6000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
    fffff880`07400000 fffff880`07413000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
    fffff880`02c7d000 fffff880`02d99000   dump_iaStor dump_iaStor.sys Tue Apr 06 04:30:59 2010 (4BBA1043)
    fffff880`07588000 fffff880`07594000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
    fffff880`044bb000 fffff880`045af000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 17:22:56 2011 (4D3FA1A0)
    fffff880`045af000 fffff880`045f5000   dxgmms1  dxgmms1.sys  Wed Jan 26 17:22:12 2011 (4D3FA174)
    fffff880`04891000 fffff880`048db000   e1y62x64 e1y62x64.sys Thu Apr 08 10:58:49 2010 (4BBD0E29)
    fffff880`03ce4000 fffff880`03cef000   ElbyCDIO ElbyCDIO.sys Fri Dec 18 11:25:16 2009 (4B2AAFCC)
    fffff880`0598d000 fffff880`059c3000   fastfat  fastfat.SYS  Tue Jul 14 11:23:28 2009 (4A5BC1F0)
    fffff880`01000000 fffff880`01014000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
    fffff880`011b2000 fffff880`011fe000   fltmgr   fltmgr.sys   Tue Jul 14 11:19:59 2009 (4A5BC11F)
    fffff880`01597000 fffff880`015a1000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
    fffff880`0144d000 fffff880`01487000   fvevol   fvevol.sys   Sat Sep 26 14:34:26 2009 (4ABD7DB2)
    fffff880`0168b000 fffff880`016d5000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
    fffff800`037e2000 fffff800`0382b000   hal      hal.dll      Tue Sep 01 18:16:34 2009 (4A9CBC42)
    fffff880`0768e000 fffff880`0769a000   hcmon    hcmon.sys    Tue Sep 21 19:56:08 2010 (4C986518)
    fffff880`03e00000 fffff880`03e24000   HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
    fffff880`0722b000 fffff880`07287000   HdAudio  HdAudio.sys  Tue Jul 14 12:06:59 2009 (4A5BCC23)
    fffff880`03e24000 fffff880`03e35000   HECIx64  HECIx64.sys  Wed Jun 24 07:50:00 2009 (4A4131E8)
    fffff880`057b4000 fffff880`057cd000   HIDCLASS HIDCLASS.SYS Wed Oct 21 16:27:07 2009 (4ADE7F8B)
    fffff880`057cd000 fffff880`057d5080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
    fffff880`07594000 fffff880`075a2000   hidusb   hidusb.sys   Tue Jul 14 12:06:22 2009 (4A5BCBFE)
    fffff880`01443000 fffff880`0144d000   hpdskflt hpdskflt.sys Thu Jul 09 06:41:38 2009 (4A54E862)
    fffff880`0481e000 fffff880`0482a000   HpqKbFiltr HpqKbFiltr.sys Thu Apr 30 01:48:30 2009 (49F85AAE)
    fffff880`038f9000 fffff880`039c1000   HTTP     HTTP.sys     Tue Jul 14 11:22:16 2009 (4A5BC1A8)
    fffff880`0143a000 fffff880`01443000   hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
    fffff880`04800000 fffff880`0481e000   i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
    fffff880`0104d000 fffff880`01169000   iaStor   iaStor.sys   Tue Apr 06 04:30:59 2010 (4BBA1043)
    fffff880`03dd6000 fffff880`03dec000   intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
    fffff880`0482a000 fffff880`04839000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
    fffff880`0585a000 fffff880`05868000   kbdhid   kbdhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
    fffff800`00bcd000 fffff800`00bd7000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
    fffff880`05917000 fffff880`0595a000   ks       ks.sys       Thu Mar 04 17:32:25 2010 (4B8F37D9)
    fffff880`014f9000 fffff880`01513000   ksecdd   ksecdd.sys   Tue Jul 14 11:20:54 2009 (4A5BC156)
    fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 19:03:32 2009 (4B21E0B4)
    fffff880`072e6000 fffff880`072eb200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
    fffff880`075a2000 fffff880`075b9000   LEqdUsb  LEqdUsb.Sys  Wed Nov 11 00:46:05 2009 (4AF9527D)
    fffff880`075c6000 fffff880`075ce000   LHidEqd  LHidEqd.Sys  Wed Nov 11 00:46:08 2009 (4AF95280)
    fffff880`0221a000 fffff880`0222e000   LHidFilt LHidFilt.Sys Wed Nov 11 00:46:17 2009 (4AF95289)
    fffff880`05622000 fffff880`05637000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
    fffff880`075ce000 fffff880`075e2000   LMouFilt LMouFilt.Sys Wed Nov 11 00:46:23 2009 (4AF9528F)
    fffff880`07200000 fffff880`07223000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
    fffff880`00cde000 fffff880`00d22000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:29:10 2009 (4A5BDF66)
    fffff880`0753c000 fffff880`0754b000   modem    modem.sys    Tue Jul 14 12:10:48 2009 (4A5BCD08)
    fffff880`08bbe000 fffff880`08bcc000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
    fffff880`05791000 fffff880`057a0000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
    fffff880`075b9000 fffff880`075c6000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
    fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
    fffff880`02c00000 fffff880`02c31000   MpFilter MpFilter.sys Wed Sep 15 12:19:28 2010 (4C901110)
    fffff880`03800000 fffff880`03818000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
    fffff880`08b96000 fffff880`08bbe000   mrxdav   mrxdav.sys   Tue Jul 14 11:23:57 2009 (4A5BC20D)
    fffff880`03818000 fffff880`03845000   mrxsmb   mrxsmb.sys   Sat Feb 27 20:52:19 2010 (4B88CF33)
    fffff880`0761d000 fffff880`0766b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C)
    fffff880`0766b000 fffff880`0768e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A)
    fffff880`0119c000 fffff880`011a7000   msahci   msahci.sys   Fri May 14 09:33:03 2010 (4BEC700F)
    fffff880`015ed000 fffff880`015f8000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
    fffff880`00f62000 fffff880`00f6c000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
    fffff880`08b94000 fffff880`08b95c00   MSPCLOCK MSPCLOCK.sys Tue Jul 14 12:00:17 2009 (4A5BCA91)
    fffff880`08b92000 fffff880`08b93a80   MSPQM    MSPQM.sys    Tue Jul 14 12:00:17 2009 (4A5BCA91)
    fffff880`0149b000 fffff880`014f9000   msrpc    msrpc.sys    Tue Jul 14 11:21:32 2009 (4A5BC17C)
    fffff880`03cd9000 fffff880`03ce4000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
    fffff880`017e6000 fffff880`017f8000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
    fffff880`016ec000 fffff880`017de000   ndis     ndis.sys     Tue Jul 14 11:21:40 2009 (4A5BC184)
    fffff880`05616000 fffff880`05622000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
    fffff880`038ce000 fffff880`038e1000   ndisuio  ndisuio.sys  Tue Jul 14 12:09:25 2009 (4A5BCCB5)
    fffff880`03a7a000 fffff880`03aa9000   ndiswan  ndiswan.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
    fffff880`05868000 fffff880`0587d000   NDProxy  NDProxy.SYS  Tue Jul 14 12:10:05 2009 (4A5BCCDD)
    fffff880`03bd6000 fffff880`03be5000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
    fffff880`03b41000 fffff880`03b86000   netbt    netbt.sys    Tue Jul 14 11:21:28 2009 (4A5BC178)
    fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Fri Apr 09 14:43:59 2010 (4BBE946F)
    fffff880`04a01000 fffff880`05161000   NETw5s64 NETw5s64.sys Thu Mar 18 18:21:53 2010 (4BA1B871)
    fffff880`08b01000 fffff880`08b16000   NisDrvWFP NisDrvWFP.sys Wed Sep 15 12:20:25 2010 (4C901149)
    fffff880`01246000 fffff880`01257000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
    fffff880`03ccd000 fffff880`03cd9000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
    fffff800`03205000 fffff800`037e2000   nt       ntkrnlmp.exe Wed Oct 27 15:43:09 2010 (4CC791BD)
    fffff880`0125a000 fffff880`013fd000   Ntfs     Ntfs.sys     Tue Jul 14 11:20:47 2009 (4A5BC14F)
    fffff880`02c31000 fffff880`02c3a000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
    fffff880`0387b000 fffff880`038ce000   nwifi    nwifi.sys    Tue Jul 14 12:07:23 2009 (4A5BCC3B)
    fffff880`03b9a000 fffff880`03bc0000   pacer    pacer.sys    Tue Jul 14 12:09:41 2009 (4A5BCCC5)
    fffff880`049de000 fffff880`049fb000   parport  parport.sys  Tue Jul 14 12:00:40 2009 (4A5BCAA8)
    fffff880`00fac000 fffff880`00fc1000   partmgr  partmgr.sys  Tue Jul 14 11:19:58 2009 (4A5BC11E)
    fffff880`00f6c000 fffff880`00f9f000   pci      pci.sys      Tue Jul 14 11:19:51 2009 (4A5BC117)
    fffff880`00feb000 fffff880`00ff2000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
    fffff880`00e00000 fffff880`00e10000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
    fffff880`00e10000 fffff880`00e49000   pcmcia   pcmcia.sys   Tue Jul 14 11:31:10 2009 (4A5BC3BE)
    fffff880`01586000 fffff880`01597000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
    fffff880`07ef1000 fffff880`07f97000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
    fffff880`07287000 fffff880`072c4000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
    fffff880`00d22000 fffff880`00d36000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
    fffff880`07e67000 fffff880`07e69280   qcfilterhp qcfilterhp.sys Sat Oct 03 12:31:41 2009 (4AC68D5D)
    fffff880`07e8a000 fffff880`07ecc000   qcusbnethp qcusbnethp.sys Tue Mar 02 12:05:14 2010 (4B8C482A)
    fffff880`07e6a000 fffff880`07e89200   qcusbserhp qcusbserhp.sys Wed Jan 13 13:20:16 2010 (4B4D11C0)
    fffff880`04844000 fffff880`04868000   rasl2tp  rasl2tp.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
    fffff880`04868000 fffff880`04883000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
    fffff880`03c00000 fffff880`03c21000   raspptp  raspptp.sys  Tue Jul 14 12:10:18 2009 (4A5BCCEA)
    fffff880`03be5000 fffff880`03bff000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
    fffff880`03c7c000 fffff880`03ccd000   rdbss    rdbss.sys    Tue Jul 14 11:24:09 2009 (4A5BC219)
    fffff880`058a3000 fffff880`058ae000   rdpbus   rdpbus.sys   Tue Jul 14 12:17:46 2009 (4A5BCEAA)
    fffff880`02deb000 fffff880`02df4000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
    fffff880`02df4000 fffff880`02dfd000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
    fffff880`02c74000 fffff880`02c7d000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
    fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
    fffff880`051cc000 fffff880`051e2000   rimmpx64 rimmpx64.sys Thu Jun 25 20:04:18 2009 (4A432F82)
    fffff880`051e2000 fffff880`051f9000   rimspx64 rimspx64.sys Thu Jun 25 19:13:43 2009 (4A4323A7)
    fffff880`049a6000 fffff880`049b4680   rismcx64 rismcx64.sys Mon Jul 20 21:30:52 2009 (4A64394C)
    fffff880`0494f000 fffff880`049a6000   rixdpx64 rixdpx64.sys Thu Jun 25 19:38:50 2009 (4A43298A)
    fffff880`038e1000 fffff880`038f9000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
    fffff880`049c1000 fffff880`049cf000   scfilter scfilter.sys Tue Jul 14 11:50:17 2009 (4A5BC839)
    fffff880`058bd000 fffff880`058ec000   SCSIPORT SCSIPORT.SYS Tue Jul 14 12:01:04 2009 (4A5BCAC0)
    fffff880`051ac000 fffff880`051cc000   sdbus    sdbus.sys    Sat Oct 10 15:41:20 2009 (4ACFF450)
    fffff880`07f97000 fffff880`07fa2000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
    fffff880`03e35000 fffff880`03e41000   serenum  serenum.sys  Tue Jul 14 12:00:33 2009 (4A5BCAA1)
    fffff880`03a00000 fffff880`03a1d000   serial   serial.sys   Tue Jul 14 12:00:40 2009 (4A5BCAA8)
    fffff880`049b5000 fffff880`049c1000   SMCLIB   SMCLIB.SYS   Tue Jul 14 12:00:35 2009 (4A5BCAA3)
    fffff880`02211000 fffff880`02219680   sncduvc  sncduvc.SYS  Mon Apr 06 22:25:52 2009 (49D9D8B0)
    fffff880`02235000 fffff880`023f6a80   snp2uvc  snp2uvc.sys  Mon Jun 29 21:59:13 2009 (4A489071)
    fffff880`017de000 fffff880`017e6000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
    fffff880`08a6b000 fffff880`08b01000   srv      srv.sys      Fri Aug 27 15:38:00 2010 (4C773318)
    fffff880`07e00000 fffff880`07e67000   srv2     srv2.sys     Fri Aug 27 15:37:46 2010 (4C77330A)
    fffff880`07fa2000 fffff880`07fcf000   srvnet   srvnet.sys   Fri Aug 27 15:37:24 2010 (4C7732F4)
    fffff880`02200000 fffff880`02210d00   STREAM   STREAM.SYS   Tue Jul 14 12:06:18 2009 (4A5BCBFA)
    fffff880`05915000 fffff880`05916480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
    fffff880`05638000 fffff880`0578f000   SynTP    SynTP.sys    Fri Jun 04 13:27:13 2010 (4C085671)
    fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Mon Jun 14 15:39:04 2010 (4C15A458)
    fffff880`07fcf000 fffff880`07fe1000   tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD)
    fffff880`01032000 fffff880`0103f000   TDI      TDI.SYS      Tue Jul 14 11:21:18 2009 (4A5BC16E)
    fffff880`01014000 fffff880`01032000   tdx      tdx.sys      Tue Jul 14 11:21:15 2009 (4A5BC16B)
    fffff880`03c68000 fffff880`03c7c000   termdd   termdd.sys   Tue Jul 14 12:16:36 2009 (4A5BCE64)
    fffff880`049cf000 fffff880`049de000   tpm      tpm.sys      Tue Jul 14 11:21:48 2009 (4A5BC18C)
    fffff880`03c28000 fffff880`03c68000   truecrypt truecrypt.sys Tue Nov 24 06:22:57 2009 (4B0AC4F1)
    fffff960`00490000 fffff960`0049a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`03db0000 fffff880`03dd6000   tunnel   tunnel.sys   Tue Jul 14 12:09:37 2009 (4A5BCCC1)
    fffff880`0595a000 fffff880`0596c000   umbus    umbus.sys    Tue Jul 14 12:06:56 2009 (4A5BCC20)
    fffff880`0756b000 fffff880`07588000   usbccgp  usbccgp.sys  Tue Jul 14 12:06:45 2009 (4A5BCC15)
    fffff880`0578f000 fffff880`05790f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
    fffff880`0493e000 fffff880`0494f000   usbehci  usbehci.sys  Fri Dec 04 20:26:02 2009 (4B18B98A)
    fffff880`05800000 fffff880`0585a000   usbhub   usbhub.sys   Fri Dec 04 20:26:39 2009 (4B18B9AF)
    fffff880`048e8000 fffff880`0493e000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
    fffff880`048db000 fffff880`048e8000   usbuhci  usbuhci.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
    fffff880`03a44000 fffff880`03a79a80   VBoxDrv  VBoxDrv.sys  Fri Feb 18 05:21:07 2011 (4D5D4AF3)
    fffff880`0587e000 fffff880`058a2080   VBoxNetAdp VBoxNetAdp.sys Fri Feb 18 05:21:07 2011 (4D5D4AF3)
    fffff880`058ec000 fffff880`05914d00   VBoxNetFlt VBoxNetFlt.sys Fri Feb 18 05:21:06 2011 (4D5D4AF2)
    fffff880`03a38000 fffff880`03a43c40   VBoxUSBMon VBoxUSBMon.sys Fri Feb 18 05:21:07 2011 (4D5D4AF3)
    fffff880`058ae000 fffff880`058bd000   VClone   VClone.sys   Mon Aug 10 09:25:45 2009 (4A7F3ED9)
    fffff880`00f9f000 fffff880`00fac000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
    fffff880`02c41000 fffff880`02c4f000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
    fffff880`02c4f000 fffff880`02c74000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
    fffff880`0769a000 fffff880`076b2000   vmci     vmci.sys     Tue Sep 21 19:24:22 2010 (4C985DA6)
    fffff880`04839000 fffff880`04844000   VMkbd    VMkbd.sys    Tue Sep 21 20:46:23 2010 (4C9870DF)
    fffff880`05983000 fffff880`0598d000   VMNET    VMNET.SYS    Tue Aug 11 00:04:50 2009 (4A800CE2)
    fffff880`0597b000 fffff880`05983000   vmnetadapter vmnetadapter.sys Tue Aug 11 00:04:53 2009 (4A800CE5)
    fffff880`059e4000 fffff880`059f4000   vmnetbridge vmnetbridge.sys Tue Aug 11 00:05:58 2009 (4A800D26)
    fffff880`07fe1000 fffff880`07feb000   vmnetuserif vmnetuserif.sys Tue Sep 21 20:10:42 2010 (4C986882)
    fffff880`076b2000 fffff880`076bd000   VMparport VMparport.sys Tue Sep 21 19:21:54 2010 (4C985D12)
    fffff880`016d5000 fffff880`016e5000   vmstorfl vmstorfl.sys Tue Jul 14 11:42:54 2009 (4A5BC67E)
    fffff880`0596c000 fffff880`0597b000   vmwvusb  vmwvusb.sys  Sat Jul 24 14:30:08 2010 (4C4A5030)
    fffff880`076bd000 fffff880`07793000   vmx86    vmx86.sys    Tue Sep 21 21:33:47 2010 (4C987BFB)
    fffff880`00fd6000 fffff880`00feb000   volmgr   volmgr.sys   Tue Jul 14 11:19:57 2009 (4A5BC11D)
    fffff880`00d94000 fffff880`00df0000   volmgrx  volmgrx.sys  Tue Jul 14 11:20:33 2009 (4A5BC141)
    fffff880`015a1000 fffff880`015ed000   volsnap  volsnap.sys  Tue Jul 14 11:20:08 2009 (4A5BC128)
    fffff880`07feb000 fffff880`07ff7000   vstor2_ws60 vstor2-ws60.sys Fri Aug 20 08:28:39 2010 (4C6D93F7)
    fffff880`05161000 fffff880`0516e000   vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39)
    fffff880`03bc0000 fffff880`03bd6000   vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
    fffff880`039c1000 fffff880`039cb000   vwifimp  vwifimp.sys  Tue Jul 14 12:07:28 2009 (4A5BCC40)
    fffff880`03a1d000 fffff880`03a38000   wanarp   wanarp.sys   Tue Jul 14 12:10:21 2009 (4A5BCCED)
    fffff880`02ddb000 fffff880`02deb000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
    fffff880`00e4f000 fffff880`00ef3000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
    fffff880`00ef3000 fffff880`00f02000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
    fffff880`03b91000 fffff880`03b9a000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
    fffff960`00070000 fffff960`00380000   win32k   win32k.sys   unavailable (00000000)
    fffff880`057d6000 fffff880`057df000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
    fffff880`00f59000 fffff880`00f62000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
    fffff880`03b86000 fffff880`03b91000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 12:10:33 2009 (4A5BCCF9)
    fffff880`059c3000 fffff880`059e4000   WudfPf   WudfPf.sys   Tue Jul 14 12:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`075f0000 fffff880`075fe000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`08b21000 fffff880`08b92000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    fffff880`0754b000 fffff880`0756b000   qcusbserhp.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00020000
    fffff880`01487000 fffff880`01495000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`02c82000 fffff880`02d9e000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0011C000
    fffff880`02d9e000 fffff880`02db1000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
      My Computer


  4. Posts : 3
    Windows 7 Enterprise x64
    Thread Starter
       #4

    Hi. Thanks for looking into this.

    All of the drivers you listed were already updated to the latest version, at least according to the HP SoftPaq Download Manager.

    Anyway, I updated the ATI drivers from the URL you specified, and will wait and see if that solves the problem.

    The only USB device I use regularly is a micro bluetooth adapter for my Logitech Anywhere MX mouse.
      My Computer


 

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