Constant BSOD after start up

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pancho256

New member
Local time
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Messages
6
Is Windows 7 . . .
- x64
- the original installed OS on the system? Yes.
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 2-3 months
- What is the age of OS installation (have you re-installed the OS) Not reinstalled since purchase of laptop

Hello, iI#m trying tp fix my friends laptop. it keeps blue screening after start up.
tried updating drivers, memory repair, system restore, virus scan. and scoured google for past 3 hours.
any help is massively appreciated.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Hello,

Start by uninstalling the Toshiba utilities; they were running on top in two of the three dumps.

If that's not the cause, I'd still think this is a software problem, given the consistency of the dumps. Could you run driver verifier?

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Rather than take shots at drivers loaded, we might as well skip right to driver verifier.

Also, install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

...Summary of the dumps:
Code: 
[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Mar  2 16:24:04.430 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:33.600
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  HSON.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTryUnwaitThread+28
SystemProductName = Satellite L650D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Mar  2 16:15:07.553 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:35.706
Probably caused by : win32k.sys ( win32k!HmgNextOwned+3c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  HSON.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!HmgNextOwned+3c
SystemProductName = Satellite L650D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Mar  2 10:15:14.276 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:43.180
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  consent.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = Satellite L650D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
just as an idea have u tried booting up in safe mode?

also is VERIFIER.EXE on? ( driver verifier)

if it is, when the pc starts up, hold like F8 and click on i think its safe mode with CMD, IF it loads and u get the command promt box then type " verifier.exe /reset " without the "" in place. my mates was the same issue after he updated it, im not saying this is wat it is im just saying ive had the same symptoms before
 

My Computer My Computer

At a glance

64bit Windows 7 EnterpriseAMD PHENOM 2 X 4 995 Quad Core8gb RAM DDR3GeForce GT 430
OS
64bit Windows 7 Enterprise
CPU
AMD PHENOM 2 X 4 995 Quad Core
Memory
8gb RAM DDR3
Graphics Card(s)
GeForce GT 430
Monitor(s) Displays
19inch HD Monitor
Screen Resolution
1386 x 768
Hard Drives
Samsung 1TB
External 500gb
Cooling
about a thousand fans lol
Keyboard
g15 logitech
Mouse
Razer Mantis
trying to uninstall all the toshiba stuff as we speak
yes, i am running in safe mode to post this stuff up and to do the diagnostics
i was unaware that i didn't have service pack 1 installed, this is my friends laptop and she swears she keeps everything upto date
anyway thanks for the help
i will get back to you if any problems arise
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
this toshiba stuff is crap
some of it won't uninstall and it's just caused 3 BSOD whilst trying to uninstall
any help?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I tried running verifier and now the laptop won't even boot.
It says "PXE-MOF: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key".
I'm posting this fromy my BB.
Getting very worried now.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Run SeaTools for DOS: SeaTools for DOS | Seagate

Driver Verifier cannot cause that kind of error; I believe we are looking at some sort of hardware problem, namely hard drive.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I ran Sea Tools and no errors were found. Still can't boot.
Any help is appreciated.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I don't think I'm comfortable taking apart her laptop. Is there any other way to determine the problem?
Reading about, the boot problem might be because the hard-drive is not working. However, after running 2 long scans and multiple short scans, SeaTools hasn't come up with anything!
I don't understand.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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