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Windows 7: Windows Explorer Crashes periodically.

02 Mar 2011   #1
DianaD 74

Windows 7 Ultimate -32 bit
 
 
Windows Explorer Crashes periodically.

Hi all. I know this may be complicated (it is to me ) but I was hoping someone may have a solution as it's extremely annoying.
I'm running an HP DV6700 (DV6885SE) laptop with win 7 Pro 32 bit installed. When I first start the machine there's a 100% chance that Windows Explorer will crash if I right click on "Computer" (which I have on my desktop, not a short cut) or "Recycle Bin" (also not a short cut).

But, If I first right click on my Documents (shortcut on desktop) before right clicking Computer or recycle then all runs fine. This problem happens at start up 100% of the time and it will also happen if the machine has been idle for a couple hours or so. The error I get in the system log at the times of the crashes is:

"The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it"

When I go to services and try to start "The HomeGroup Provider service" (which is set to automatic) I get the message. "Windows could not start the HomeGroup Provider service on local computer. Error: 1068. The dependency service or group failed to start".

Once again, I know this may be a very complex problem but I'm hoping that someone with a lot more smarts than me can point me in the right direction as I have no images to fall back on before this problem started.
Thanks all
D.


My System SpecsSystem Spec
.
03 Mar 2011   #2
DianaD 74

Windows 7 Ultimate -32 bit
 
 

Anybody?
My System SpecsSystem Spec
03 Mar 2011   #3
p1tcho0

Windows 7 64 BIT
 
 

Quote   Quote: Originally Posted by DianaD 74 View Post
Anybody?
dude i got same problem ..
My System SpecsSystem Spec
.

04 Mar 2011   #4
DianaD 74

Windows 7 Ultimate -32 bit
 
 

Quote   Quote: Originally Posted by p1tcho0 View Post
Quote   Quote: Originally Posted by DianaD 74 View Post
Anybody?
dude i got same problem ..
Do you have any of the same programs installed as I have?
They're listed below, don't pay any mind to the "unknown" lines. They dont represent programs.

ps: I'm not a :dude"

Thanks
D

________



Installed Programs
__________________________

Acronis True Image Home

11.0.8027 Unknown

Adobe Flash Player 10 Plugin

10.2.152.26 Unknown

Adobe Photoshop 7.0

7.0 Unknown

Adobe Reader 8

8.0.0 Unknown

avast! Free Antivirus

5.1.889.0 Unknown

BestPractice



burnatonce Unknown


CyberLink PowerDVD 10

10.0.1516 Unknown


DVDFab 8.0.7.3

Everio MediaBrowser HD Edition 2.02.108 [english]


Hauppauge MCE XP/Vista Software Encoder (2.0.25149)


ImgBurn

2.5.4.0 Unknown

Java Auto Updater

2.0.2.4 Unknown
Java(TM) 6 Update 23

6.0.230 Unknown

LightScribe Applications

1.18.15.1 Unknown
LightScribe System Software

1.18.20.1 Unknown
LightScribe Template Designs - 9 to 5 Pack 1

1.15.0.0 Unknown
LightScribe Template Designs - Life Events Pack 1

1.17.146.0 Unknown
LightScribe Template Designs - Music Pack 1

1.15.0.0 Unknown
LightScribe Template Labeler

1.18.15.1 Unknown

Microsoft Office PowerPoint Viewer 2007 (English)

12.0.4518.1014 Unknown

Microsoft Silverlight

4.0.50917.0 Unknown


Mozilla Firefox (3.6.13)

3.6.13 (en-US) Unknown

Privatefirewall 7.0

7.0.22.7 Unknown

Real Alternative 2.0.2

2.0.2 Unknown

TextPad 5

5.4.0 Unknown

TuneUp Utilities 2011

10.0.3000.101 Unknown


Windows Live Mail

15.4.3502.0922 Unknown

WinRAR archiver

Unknown
Wise Registry Cleaner 5.9.1

5.9.1 Unknown




-
My System SpecsSystem Spec
05 Mar 2011   #5
p1tcho0

Windows 7 64 BIT
 
 
Bleh

I change my memory stick ...

Finally my bug was my video card

Which video card do u use ?

Tru DxDiag in Safe mod !
My System SpecsSystem Spec
05 Mar 2011   #6
DianaD 74

Windows 7 Ultimate -32 bit
 
 

Quote:
p1tcho0
Which video card do u use ?
GeForce 8400M GS
It's a laptop.
Thank you

D.
My System SpecsSystem Spec
05 Mar 2011   #7
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hello,
Please do a sfc /scannow
It will fix and verify corrupt OS files.

Regards...
Dean
My System SpecsSystem Spec
05 Mar 2011   #8
DianaD 74

Windows 7 Ultimate -32 bit
 
 

Quote   Quote: Originally Posted by DeanP View Post
Hello,
Please do a sfc /scannow
It will fix and verify corrupt OS files.

Regards...
Dean
No errors according to sfc /scannow.
sfc /scannow says all clean but the same problems still exist.
Thanks for the suggestion
D.
My System SpecsSystem Spec
10 Mar 2011   #9
DianaD 74

Windows 7 Ultimate -32 bit
 
 

Anybody else have any suggestions?
Thanks
D.
My System SpecsSystem Spec
Reply

 Windows Explorer Crashes periodically.




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