BSOD help

beardfist · 11 Mar 2011

windows 7 home premium x64
- the original installed OS on the system?
yes
- an OEM or full retail version?
OEM

has recently started to blue screen frequently any help would be appreciated.

Jonathan_King · 11 Mar 2011

Hello,

Start by installing SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

Update these two drivers:

Code:

igdkmd64.sys    Fri Nov 06 18:05:27 2009 (4AF4ABB7) - Intel Graphics
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19785&ProdId=2991〈=eng

Rt64win7.sys    Fri May 22 10:52:30 2009 (4A16BC2E) - Realtek Ethernet
Realtek

Run driver verifier: Driver Verifier - Enable and Disable

Finish up with some hardware tests, as hardware is the probable cause of these. Run the Blend and Small FFTs Prime95 tests: https://www.sevenforums.com/tutorials...t-prime95.html

Run Memtest86 overnight: RAM - Test with Memtest86+

Sorry for the "list of stuff" format of this post; I have a lot of BSODs to do in a short amount of time!

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Mar 11 15:44:16.667 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:49.618
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  taskhost.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Mar 11 15:34:38.958 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:33.784
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  cvtres.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiDispatchException+1b9
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Mar 11 15:04:02.699 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:58.650
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3e5db )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  conhost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!_??_::FNODOBFM::_string_+3e5db
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Mar 11 14:56:39.312 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:57.263
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  sc.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Mar 11 13:18:13.572 2011 (UTC - 5:00)
System Uptime: 0 days 19:59:53.523
Probably caused by : hardware ( nt!IoRemoveIoCompletion+250 )
BUGCHECK_STR:  0x1E_80000003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PING.EXE
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Mar 10 17:12:23.353 2011 (UTC - 5:00)
System Uptime: 0 days 0:06:51.304
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  wow_helper.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Mar 10 16:57:01.795 2011 (UTC - 5:00)
System Uptime: 0 days 0:13:52.746
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Mar 10 07:46:12.609 2011 (UTC - 5:00)
System Uptime: 0 days 0:08:53.435
Probably caused by : win32k.sys ( win32k!HmgNextOwned+3c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  wermgr.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!HmgNextOwned+3c
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Mar  9 15:23:13.955 2011 (UTC - 5:00)
System Uptime: 0 days 0:11:00.650
Probably caused by : ntkrnlmp.exe ( nt!KiDpcInterrupt+d1 )
BUGCHECK_STR:  0x1E_c0000096
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wermgr.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000096_nt!KiDpcInterrupt+d1
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Mar  9 14:50:30.619 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:16.570
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wow_helper.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiDispatchException+1b9
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Mar  9 14:47:10.893 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:19.844
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  ApntEx.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Mar  7 22:08:11.076 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:37.027
Probably caused by : win32k.sys ( win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+9f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  sc.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+9f
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Feb 28 11:35:05.771 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:33.722
Probably caused by : win32k.sys ( win32k!xxxUserProcessCallout+c9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  consent.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!xxxUserProcessCallout+c9
SystemProductName = Inspiron 1440                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``