Explorer.exe crashes constantly

odysseusky

New member
Local time
2:35 AM
Messages
1
1. Start Autodesk Quantity Takeoff 2011
2. Right click on desktop
3. context menu doesn't show, instead explorer.exe keeps crashing and restarting

But this problem doesn't happen on my work computer with following specs
CPU - E8600
Memory - 4GB RAM
Graphics - 9600GT
OS - windows 7 professional 32bit

I've attached the crashdump files, if anyone can make any sense of it.

Many thanks in advance.
 

My Computer My Computer

At a glance

windows 7 enterprise x64 sp1QuadCore Intel Core i7 930, 2933 MHz (22 x 133)6134 MB (DDR3-1333 DDR3 SDRAM)NVIDIA GeForce GTX 285 (2048 MB)
OS
windows 7 enterprise x64 sp1
CPU
QuadCore Intel Core i7 930, 2933 MHz (22 x 133)
Motherboard
Asus P6T (Intel Tylersburg X58, Intel Nehalem)
Memory
6134 MB (DDR3-1333 DDR3 SDRAM)
Graphics Card(s)
NVIDIA GeForce GTX 285 (2048 MB)
Sound Card
Realtek ALC1200 @ Intel 82801JB ICH10
Monitor(s) Displays
2 x LG W2353 [23" LCD] (2006200575)
Hard Drives
INTEL SSDSA2M080G2GC ATA Device (80 GB, SATA-II)

ST31000340NS ATA Device (1000 GB, 7200 RPM, SATA-II)
Hi
This is usually happening because of 3rd party explorer extensions. Open Reliability Monitor (Start -> Search for Reliability and hit ENTER). There you will see all Explorer.exe errors Double Click on them an post here the details for the last one at least. Also consider using Sysinternals Autoruns or ShellExView. Disable non-Microsoft shell extensions and add-ons, and check the behavior. If it is gone, re-enable the disabled extensions/add-ons, one at a time, and see if you can identify which may be responsible.
You can always try a clean boot, or boot into safe mode to see if the behavior persist.

LE: I don't know what Autodesk Quantity Takeoff 2011 does but usually Autodesk apps require a video card. I also assume you have nVidia Control Panel on your context menu(NVIDIA CPL Context Menu Extension in ShellExView). Try to disable this and check if explorer still crashes.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1Intel Quad Core q93004*2Gb A-Data Extreme 800 MhzASUS GeForce GTX285 1Gb DDR 3
Computer type
PC/Desktop
OS
Windows 7 Professional x64 SP1
CPU
Intel Quad Core q9300
Motherboard
ASUS Striker II Formula
Memory
4*2Gb A-Data Extreme 800 Mhz
Graphics Card(s)
ASUS GeForce GTX285 1Gb DDR 3
Sound Card
Supreme FX II
Monitor(s) Displays
Philips LCD 220VW
Screen Resolution
1680 x 1050
Hard Drives
1 x 1TB WD Caviar Black 64 Mb 7200RPM SATA 3
Case
Antec P190B
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Logitech G5 Refresh
Antivirus
Norton 360
Browser
Opera
Back
Top