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Windows 7: My Windows 7 crashes when I play any videos....

05 Mar 2011   #1
Nisha Rahmat

Windows 7 Ultimate x32
My Windows 7 crashes when I play any videos....


I currently changed my OS to Windows 7 Ultimate x32 from Vista Home Premium x32. My laptop is Acer Aspire 5920G with NVIDIA GEFORCE 8600M GT 512MB graphic card.

I installed Microsoft Office 2010 but when i tried to open the program, it crashes and my laptop restarts. Also, when I tried playing any video, it does the same. Other than that, my Windows works fine.

I'm not so good in computers and am trying to figure out the problem. Please help.

My System SpecsSystem Spec
05 Mar 2011   #2

Windows 7 Professional x64 SP1

Were gonna need a little bit more info here. It's a clean install or an update? Have you run any tests? Memtest+ for RAM/FurMark for video card? Do you get any blue screens or just restart? Please read this first:
If there's something you don't understand please ask.
My System SpecsSystem Spec
06 Mar 2011   #3
Nisha Rahmat

Windows 7 Ultimate x32

It's clean install. I gave my laptop to my friend who has the windows 7 CD and couldn't go see him again anytime soon as he and i are living 4 hours away from each other. I'm not sure if he has done any test on the video card. I get a blue screen before it restarts.
My System SpecsSystem Spec

06 Mar 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

If you are getting Blue Screens, please see
My System SpecsSystem Spec
06 Mar 2011   #5
Nisha Rahmat

Windows 7 Ultimate x32

I've attached the folder according to BSOD
My System SpecsSystem Spec

 My Windows 7 crashes when I play any videos....

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