My Windows 7 crashes when I play any videos....


  1. Posts : 3
    Windows 7 Ultimate x32
       #1

    My Windows 7 crashes when I play any videos....


    Hi,

    I currently changed my OS to Windows 7 Ultimate x32 from Vista Home Premium x32. My laptop is Acer Aspire 5920G with NVIDIA GEFORCE 8600M GT 512MB graphic card.

    I installed Microsoft Office 2010 but when i tried to open the program, it crashes and my laptop restarts. Also, when I tried playing any video, it does the same. Other than that, my Windows works fine.

    I'm not so good in computers and am trying to figure out the problem. Please help.
      My Computer


  2. Posts : 96
    Windows 7 Professional x64 SP1
       #2

    Were gonna need a little bit more info here. It's a clean install or an update? Have you run any tests? Memtest+ for RAM/FurMark for video card? Do you get any blue screens or just restart? Please read this first: https://www.sevenforums.com/crashes-d...tructions.html
    If there's something you don't understand please ask.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x32
    Thread Starter
       #3

    It's clean install. I gave my laptop to my friend who has the windows 7 CD and couldn't go see him again anytime soon as he and i are living 4 hours away from each other. I'm not sure if he has done any test on the video card. I get a blue screen before it restarts.
      My Computer


  4. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #4

    If you are getting Blue Screens, please see https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x32
    Thread Starter
       #5

    I've attached the folder according to BSOD
      My Computer


 

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