New
#1
Lots of blue screens - please help!
Hi,
I'm getting a lot of BSODs on my new laptop (only built a week ago).
It seems to be quite random, in that usually in the morning I will switch on the laptop, get a blue screen within 5 minutes, restart, have the same problem a few times - then, after maybe 5-6 blue screens, I'll be able to use the laptop fine for a few hours at least until I next shutdown.
Most of the blue screens (ones I can remember) are:
MEMORY_MANAGEMENT
DRIVER_IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NON_PAGED_AREA
There are probably a few others I have forgotten. A couple of times it even crashed restarted without even giving me a BSOD!
--
At first I thought it may be a hardware fault, however I am running a dual boot (with Linux Ubuntu) and I can use ubuntu perfectly without any problems. For this reason, I think it must be a driver/software problem, but I need help pinpointing exactly what the cause is!
I ran the debugging program and you can find my Windows_NT6_BSOD_jcgriff2.zip attached.
I also tried to run the 'perfmon /report' , but got the following error:
"An error occured while attempting to generate the report.
The system cannot find the path specified."
Please help if you can, and let me know if I can provide any other helpful info.
Thanks!
More Information:
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
Yes
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
A week
- What is the age of OS installation (have you re-installed the OS?)
A week