Windows 7: Kernel_Data_Inpage_Error BSOD

animemaster2011 · 08 Mar 2011

Hello,
I know this has been posted a lot, but I've been getting a KERNEL_DATA_INPAGE_ERROR every once in a while when I'm installing a program or even installing windows updates.

attached is the information asked for in the rules post.

usasma · 08 Mar 2011

Please uninstall Daemon Tools, then use this free tool to uninstall the problematic sptd.sys driver: DuplexSecure - FAQ - Remove 64 bit sptd.sys
This is most likely the cause of the BSOD's

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
[/quote]

Code:


amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
vmbus.sys         Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys         Sat Nov 20 04:20:02 2010 (4CE792C2)
spqr.sys          Sun Oct 11 16:55:14 2009 (4AD24632)
PxHlpa64.sys      Tue Jun 23 19:16:35 2009 (4A416253)
hpdskflt.sys      Fri Jul 16 11:02:38 2010 (4C40748E)
aswRdr.SYS        Thu Jan 13 03:37:32 2011 (4D2EB9CC)
bbcap.sys         Fri Nov 02 03:30:12 2007 (472AD204)
stwrt64.sys       Wed Mar 24 00:01:24 2010 (4BA98E94)
nvhda64v.sys      Thu Nov 11 18:10:36 2010 (4CDC77EC)
dump_pciidex.sys  Mon Jul 13 19:19:47 2009 (4A5BC113)
NETwNs64.sys      Wed Jul 14 07:42:54 2010 (4C3DA2BE)
Rt64win7.sys      Thu Feb 26 04:04:13 2009 (49A65B0D)
jmcr.sys          Mon Oct 20 05:31:04 2008 (48FC4FD8)
pnarp.sys         Sat Jun 06 02:06:44 2009 (4A2A0774)
purendis.sys      Sat Jun 06 00:32:06 2009 (4A29F146)
Accelerometer.sys Fri Jul 16 11:02:38 2010 (4C40748E)
nvBridge.kmd      Fri Jan 07 20:57:22 2011 (4D27C482)
SynTP.sys         Thu May 27 17:41:36 2010 (4BFEE710)
enecir.sys        Thu Sep 04 05:47:58 2008 (48BFAECE)

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Mar  8 15:25:39.775 2011 (UTC - 5:00)
System Uptime: 0 days 0:56:12.586
*** WARNING: Unable to verify timestamp for spqr.sys
*** ERROR: Module load completed but symbols could not be loaded for spqr.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchPnp+22 )
BUGCHECK_STR:  0x7a_c0000185
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7a_c0000185_ataport!IdePortDispatchPnp+22
Bugcheck code 0000007A
Arguments fffff6fc`400060f0 ffffffff`c0000185 00000000`4d69e860 fffff880`00c1e93c
BiosVersion = F.31
BiosReleaseDate = 08/21/2009
SystemManufacturer = Hewlett-Packard
SystemProductName = HP HDX 16 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

animemaster2011 · 08 Mar 2011

I never thought daemon tools would cause a blue screen. o.O and I've installed all updates on my HP website for my laptop.

animemaster2011 · 29 May 2011

removed all virtual drives, sptd driver and still get the blue screens when running a windows installer install. It's really annoying..

usasma · 30 May 2011

Please post the latest BSOD memory dumps so we can have a look at them.

animemaster2011 · 30 May 2011

Here you go, was unable to get the perfmon report though, kept saying "the interface is unknown" o.O

usasma · 31 May 2011

The last memory dump we analyzed here was from 8 Mar 2011, these 3 dumps are from late May 2011 - were there any in-between this time?

Quote:

DISK_HARDWARE_ERROR: There was error with disk hardware

These errors seem to point to disk hardware errors, so I'd suggest the following:
- The FIRST THING is to backup anything that you can't afford to lose. The dump files suggest an impending hard drive failure, so the backup is the most important thing. The more you use the system, the more likely the hard drive will fail on you.

Then perform these free diagnostics. Obviously the hard drive test is the most important one, but since you're using a RAM drive, the memory test is also important:

Quote:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

Alcohol 120% uses the same troublesome driver as Daemon Tools. Please uninstall the program and then use the free sptd.sys removal tool that was mentioned before.

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

Quote:

Code:


vmbus.sys             Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys             Sat Nov 20 04:20:02 2010 (4CE792C2)
sptd.sys              Tue Aug 24 02:13:12 2010 (4C7362F8)
aswSnx.SYS            Tue May 10 08:04:06 2011 (4DC929B6)
PxHlpa64.sys          Tue Oct 20 14:08:42 2009 (4ADDFCAA)
hpdskflt.sys          Fri Jul 16 11:02:38 2010 (4C40748E)
vmm.sys               Tue Feb 12 06:38:20 2008 (47B1852C)
GizmoDrv.SYS          Sun May 18 01:24:02 2008 (482FBD72)
ElbyCDIO.sys          Thu Dec 16 17:58:13 2010 (4D0A9985)
ScreamingBAudio64.sys Thu Nov 26 01:04:57 2009 (4B0E1A89)
SynTP.sys             Thu May 27 17:41:36 2010 (4BFEE710)
enecir.sys            Thu Sep 04 05:47:58 2008 (48BFAECE)
Accelerometer.sys     Fri Jul 16 11:02:38 2010 (4C40748E)
NETwNs64.sys          Tue Nov 09 06:16:31 2010 (4CD92D8F)
Rt64win7.sys          Thu Feb 26 04:04:13 2009 (49A65B0D)
jmcr.sys              Mon Oct 20 05:31:04 2008 (48FC4FD8)
RAMDiskVE.sys         Sun Nov 21 10:43:13 2010 (4CE93E11) - DataRAM RamDisk VE
mcdbus.sys            Tue Feb 24 05:34:07 2009 (49A3CD1F)
pnarp.sys             Sat Jun 06 02:06:44 2009 (4A2A0774)
purendis.sys          Sat Jun 06 00:32:06 2009 (4A29F146)
dump_pciidex.sys      Mon Jul 13 19:19:47 2009 (4A5BC113)
SbieDrv.sys           Thu Mar 24 07:24:19 2011 (4D8B29E3)
aswRdr.SYS            Tue May 10 07:59:58 2011 (4DC928BE)
aswSP.SYS             Tue May 10 08:04:06 2011 (4DC929B6)

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052811-29624-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat May 28 05:17:03.574 2011 (UTC - 4:00)
System Uptime: 0 days 1:10:36.385
Probably caused by : ataport.SYS ( ataport!ChannelQueryBusRelation+56 )
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7a_c0000185_ataport!ChannelQueryBusRelation+56
Bugcheck code 0000007A
Arguments fffff6fc`40006378 ffffffff`c0000185 00000001`0146f860 fffff880`00c6ff44
BiosVersion = F.31
BiosReleaseDate = 08/21/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052811-25334-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat May 28 03:53:53.513 2011 (UTC - 4:00)
System Uptime: 0 days 9:54:51.324
Probably caused by : ataport.SYS ( ataport!ChannelQueryBusRelation+56 )
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7a_c0000185_ataport!ChannelQueryBusRelation+56
Bugcheck code 0000007A
Arguments fffff6fc`40006420 ffffffff`c0000185 00000000`32951860 fffff880`00c84f44
BiosVersion = F.31
BiosReleaseDate = 08/21/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052511-37736-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed May 25 03:34:32.944 2011 (UTC - 4:00)
System Uptime: 0 days 13:56:36.275
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37bba )
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7a_c0000185_nt!_??_::FNODOBFM::_string_+37bba
Bugcheck code 0000007A
Arguments fffff6fc`5001ad48 ffffffff`c0000185 00000000`6bfec880 fffff8a0`035a9000
BiosVersion = F.31
BiosReleaseDate = 08/21/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

animemaster2011 · 31 May 2011

oh wow, i hope not my laptop is not warranted anymore D:

And yes, theres been a few between, but when i change the setting back to mini dump, it goes back after restarting, same with my system restores, it gets deleted on change, has been since feb.

In case there might be, know anywhere i can get a new drive? HP HDX X16 1140US <--this is my laptop

usasma · 31 May 2011

Most important (at this point) is that you have a set of recovery disks.
Before removing the hard drive you must either make them (if possible) or order a set from HP ( Order Recovery Discs (USA) )

It's most likely that you have a 2½" SATA hard drive in your system. Let us know when you've got the other tests done (and gathered the required materials) - and then we'll move on to replacing the hard drive.

animemaster2011 · 31 May 2011

my laptop comes with a recovery partition, any way i can pull data off that somehow?

Windows 7: Kernel_Data_Inpage_Error BSOD

Kernel_Data_Inpage_Error BSOD problems?