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Windows 7: Windows Explorer keeps crashing


08 Mar 2011   #1

Windows 7
 
 
Windows Explorer keeps crashing

Everytime I attempt to click on something on my desktop or taskbar, etc it says
"Windows Explorer has stopped working" but luckily I can double click and open firefox.
Whenever I try to right click something or open an explorer window it says this and gives me this:

Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb01
Exception Code: c0000005
Exception Offset: 0037ac87
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Note: I tried to restore my computer to an earlier time but unfortunately I don't have any restore points.


My System SpecsSystem Spec
.

08 Mar 2011   #2

Windows 8 Core X64
 
 

Run System File Checker from a Elevated Command Prompt.

1. Click on Start Button
2. Go to All Programs then Accessories
3. Right on Command Prompt and select “Run as Administrator” from context menu.


Type sfc /scannow and press Enter. Let it run to completion.
My System SpecsSystem Spec
08 Mar 2011   #3

Windows 7
 
 

I can't right click anything. I can get to the accessories folder and open it but if I right click something explorer crashes.
My System SpecsSystem Spec
.


08 Mar 2011   #4

Windows 8 Core X64
 
 

Boot to Safe Mode and login as Administrator (no password, unless you set one).

Try running it from there.


Edit: Also, System Restore - Enable or Disable
My System SpecsSystem Spec
29 May 2012   #5

Windows 7
 
 

I have the same problem. In Windows 7 Enterprise, when I right-click certain folders, Windows Explorer crashes. There's no pattern that I can see where some folders will crash Windows Explorer and others will not.

Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.17755, time stamp: 0x4f042c80
Exception code: 0xc0000005
Fault offset: 0x00000000000505cc
Faulting process id: 0x2ae8
Faulting application start time: 0x01cd3dd6c292726c
Faulting application path: c:\Windows\explorer.exe
Faulting module path: c:\Windows\system32\SHELL32.dll
Report Id: 0225591c-a9ca-11e1-aae2-406186bdf89b
My System SpecsSystem Spec
29 May 2012   #6

MS Windows 7 Ultimate SP1 64-bit
 
 

Darryl,
If you have a problem, then please start your own thread so that we can keep everything straight and devoted to the thread starter.

You understanding and cooperation is greatly appreciated.

karl
My System SpecsSystem Spec
29 May 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

beany,
Your last post was more than 2 months ago.
Is your problem resolved?
karl
My System SpecsSystem Spec
Reply

 Windows Explorer keeps crashing




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