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BSOD while updating iTunes
Was updating iTunes this morning and got the BSOD. The system recovered OK but I would like to know why it happened.
Was updating iTunes this morning and got the BSOD. The system recovered OK but I would like to know why it happened.
here is the zip file if I did it correct...
No help here?
Hello,
The crash didn't point to anything of consequence. There are a couple of outdated drivers and the like, but there is nothing to suggest they are the cause.
RealtekCode:Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)Those are your Virgin Mobile drivers; you might check the support site for an update. For my own purposes, what device do you have? We are trying to index every driver we come across, and I am having difficulties locating the download page for your drivers.Code:nwvmmdm.sys Mon Feb 23 19:42:43 2009 (49A34283) nwvmser.sys Mon Feb 23 19:42:43 2009 (49A34283) nwvmser2.sys Mon Feb 23 19:42:43 2009 (49A34283)
If the problem occurs again, run driver verifier: Driver Verifier - Enable and Disable
...Summary of the dumps:
Code:Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850 Debug session time: Wed Mar 9 09:25:28.024 2011 (UTC - 5:00) System Uptime: 0 days 0:41:17.132 Probably caused by : ntkrnlmp.exe ( nt!NtWaitForMultipleObjects+fe ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: sidebar.exe FAILURE_BUCKET_ID: X64_0x3B_nt!NtWaitForMultipleObjects+fe SystemProductName = GA-890GPA-UD3H ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Last edited by Jonathan_King; 10 Mar 2011 at 19:35.
Thanks for the help Jonathan,
The device is a MC760 USB dongle, I tried looking for updated drivers and came up with nothing. The device works great with my 2 laptops ( 1 running W7 and the other XP) but is extremely slow on my main desktop. I might try un-installing the software and re-installing. here is a copy of the manual.
All seems to be running fine now and I'm not having any more problems. When the Google music service is up and running I'm going to ditch iTunes.