Computer shut off without blue screen

E

emnasty600

New member
Local time
7:51 PM
Messages
40
I have an Hp-dv7-4285dx laptop and last night it shut off with no warning what so ever. It didnt go through the shutdown process, it just suddenly shut off. This has only happened once. I'm pretty confident it wasnt over heating since i was just browsing the internet (forum, no vidoes or anything) and it shut off as if it were only connected by the power and unplugged. Its not the case because the battery is in and also connected to the power. When I powered it back on, no error messages or anything. What may have caused this?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64i56 GigsATI 6370 512MB Dedicated
Computer Manufacturer/Model Number
HP R7-4285DX
OS
Windows 7 Home Premium x64
CPU
i5
Memory
6 Gigs
Graphics Card(s)
ATI 6370 512MB Dedicated
Hard Drives
640G
Case
Aluminum
bump?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64i56 GigsATI 6370 512MB Dedicated
Computer Manufacturer/Model Number
HP R7-4285DX
OS
Windows 7 Home Premium x64
CPU
i5
Memory
6 Gigs
Graphics Card(s)
ATI 6370 512MB Dedicated
Hard Drives
640G
Case
Aluminum
* Have you checked in Event Viewer ?
Event Viewer - Windows Logs - System & Application. Check for any red error messages to do with this problem.

* Other areas to check -
Make sure you are using the computer on a hard surface.
Do not use it on your bed, or your lap.Overheating is a problem.
Check to see that there is plenty of clearance for the air intake to the heat sink and fan.
Do you hear the fan starting up every now and again? If no- then the fan might be faulty.
Open the notebook up and clean any dust etc away .

* Check out HP's Support Forum for any similar problems.

* How old is this computer?
You should have a standard 1 yr warranty » Contact HP
Contact HP Worldwide
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
no red error messages in the log. Yes its on the desk and the back of the computer is elevated. I wonder what else it could have been.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64i56 GigsATI 6370 512MB Dedicated
Computer Manufacturer/Model Number
HP R7-4285DX
OS
Windows 7 Home Premium x64
CPU
i5
Memory
6 Gigs
Graphics Card(s)
ATI 6370 512MB Dedicated
Hard Drives
640G
Case
Aluminum

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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