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Windows 7: Win7 attachment 'popup' freeze

10 Mar 2011   #1

Windows 7 Home Premium 64bit
 
 
Win7 attachment 'popup' freeze

Running Windows 7 Home Premium 64bit on a Dell Studio 1555, bought 12/09.

Have an issue that I experience in every browser (IE#X, Chrome, Safari & Firefox) except Opera, as well as [local] Outlook '07 when attempting to attach (upload and/or download) a document to an email. This error occurs about 98% of the time, as described in detail in the next two paragraphs:

The upload/download popup box freezes, esp. when I'm attempting to change the root folder and/or changing the name of the file itself. It usually pauses for about 10 seconds and when I attempt to change the folder or the name, the box 'grays out' and locks up. The entire browser crashes, not just the current window/tab.

The same error occurs occasionally if I'm attempting to do a document 'Save As' in Office '07 (xls, doc, ppt), esp. when I change the folder location. The popup box freezes and then the app crashes, usually giving me the option of Waiting, Restarting or Closing.

Curiously, this error doesn't happen 98% the time in Opera, where it performs flawlessly as designed. Consequently, I use Opera as my workaround, but it's getting to a point where I can't use Outlook for work because of the attachment issue.

I can't find this issue/error anywhere, nor have my IT guys seen it. Hard to describe too, so I really appreciate your help here...

My System SpecsSystem Spec
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 Win7 attachment 'popup' freeze





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