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Windows 7: Dell Precision M6400 BSOD


10 Mar 2011   #1

Windows 7 Pro x64
 
 
Dell Precision M6400 BSOD

Hi everyone. I hope there are some nice people here willing to help me debug some random bluescreening behaviour.

I have a Dell Precision M6400 laptop that has Windows 7 Professional x64 on. It has had an upgrade of RAM from 8GB to 16GB. It has consistently passed every memtest and windows memory diagnostic test I have run on it.

However, when running some VMs in VMware Workstation, the host bluescreens. I have updated the drivers from the Dell website to no avail. I have also updated to SP1. The error codes I am getting are 0x0000000a, 0x00000050 and 0x0000003b. I have attached the minidumps. I've also added a perfmon report.

Any help is really appreciated.

My System SpecsSystem Spec
.

10 Mar 2011   #2
Microsoft MVP

 
 

I suspect the drivers for your memory card reader as they're from 2006. Please update them to the latest Windows 7 compatible drivers.

There are also plenty of other drivers on the system that are older. Please update them using the reference below:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
Quote:
Code:

vmbus.sys        Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys        Sat Nov 20 04:20:02 2010 (4CE792C2)
iaStorV.sys      Thu Jun 10 20:46:19 2010 (4C11875B)
amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
avgtdia.sys      Thu Jun 03 17:09:57 2010 (4C081A25)
avgrkx64.sys     Wed Feb 10 22:52:44 2010 (4B737F0C)
PBADRV.sys       Mon Jan 07 14:12:13 2008 (4782798D)
hcmon.sys        Thu Oct 22 06:00:49 2009 (4AE02D51)
vmci.sys         Thu Oct 22 05:26:48 2009 (4AE02558)
vmx86.sys        Thu Oct 22 07:36:57 2009 (4AE043D9)
avgmfx64.sys     Sun Apr 25 17:06:15 2010 (4BD4AEC7)
avgldx64.sys     Thu Jun 03 17:06:48 2010 (4C081968)
dump_iaStorV.sys Thu Jun 10 20:46:19 2010 (4C11875B)
VMkbd.sys        Thu Oct 22 06:51:05 2009 (4AE03919)
netw5v64.sys     Thu Mar 26 12:21:24 2009 (49CBAB84)
b57nd60a.sys     Sun Apr 26 07:14:55 2009 (49F4422F)
vmnetuserif.sys  Thu Oct 22 06:17:07 2009 (4AE03123)
vstor2-ws60.sys  Mon Oct 12 17:06:26 2009 (4AD39A52)
nvlddmkm.sys     Tue Dec 15 00:06:14 2009 (4B271946)
nvBridge.kmd     Mon Dec 14 23:35:30 2009 (4B271212)
rimmpx64.sys     Thu Jun 25 04:04:18 2009 (4A432F82)
rimspx64.sys     Thu Jun 25 03:13:43 2009 (4A4323A7)
rixdpx64.sys     Thu Jun 25 03:38:50 2009 (4A43298A)
vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
VMNET.SYS        Mon Aug 10 08:04:50 2009 (4A800CE2)
stwrt64.sys      Fri Jul 31 17:23:38 2009 (4A7360DA)
vmnetbridge.sys  Mon Aug 10 08:05:58 2009 (4A800D26)
cvusbdrv.sys     Thu Oct 29 14:37:38 2009 (4AE9E0F2)
iaStorV.sys      Wed Apr 08 12:57:17 2009 (49DCD76D)
amdxata.sys      Tue May 19 13:56:59 2009 (4A12F2EB)
dump_iaStorV.sys Wed Apr 08 12:57:17 2009 (49DCD76D)
rixdpx64.sys     Fri Nov 17 23:07:46 2006 (455E8712)
rimmpx64.sys     Fri Nov 17 20:49:50 2006 (455E66BE)

http://www.carrona.org/dvrref.html#vmbus.sys
http://www.carrona.org/dvrref.html#winhv.sys
http://www.carrona.org/dvrref.html#iaStorV.sys
http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#avgtdia.sys
http://www.carrona.org/dvrref.html#avgrkx64.sys
http://www.carrona.org/dvrref.html#PBADRV.sys
http://www.carrona.org/dvrref.html#hcmon.sys
http://www.carrona.org/dvrref.html#vmci.sys
http://www.carrona.org/dvrref.html#vmx86.sys
http://www.carrona.org/dvrref.html#avgmfx64.sys
http://www.carrona.org/dvrref.html#avgldx64.sys
http://www.carrona.org/dvrref.html#dump_iaStorV.sys
http://www.carrona.org/dvrref.html#VMkbd.sys
http://www.carrona.org/dvrref.html#netw5v64.sys
http://www.carrona.org/dvrref.html#b57nd60a.sys
http://www.carrona.org/dvrref.html#vmnetuserif.sys
http://www.carrona.org/dvrref.html#vstor2-ws60.sys
http://www.carrona.org/dvrref.html#nvlddmkm.sys
http://www.carrona.org/dvrref.html#nvBridge.kmd
http://www.carrona.org/dvrref.html#rimmpx64.sys
http://www.carrona.org/dvrref.html#rimspx64.sys
http://www.carrona.org/dvrref.html#rixdpx64.sys
http://www.carrona.org/dvrref.html#vmnetadapter.sys
http://www.carrona.org/dvrref.html#VMNET.SYS
http://www.carrona.org/dvrref.html#stwrt64.sys
http://www.carrona.org/dvrref.html#vmnetbridge.sys
http://www.carrona.org/dvrref.html#iaStorV.sys
http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#dump_iaStorV.sys
http://www.carrona.org/dvrref.html#rixdpx64.sys
http://www.carrona.org/dvrref.html#rimmpx64.sys
If this doesn't fix things, then please run Driver Verifier according to these directions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Windows 7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Mar 10 08:06:40.446 2011 (UTC - 5:00)
System Uptime: 1 days 1:40:44.986
Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkFreeOrZeroedPage+181
Bugcheck code 0000000A
Arguments 00000080`0bcd3248 00000000`00000002 00000000`00000001 fffff800`02cb9881
BiosVersion = A10
BiosReleaseDate = 07/30/2010
SystemManufacturer = Dell Inc.
SystemProductName = Precision M6400                 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Mar  9 05:19:20.543 2011 (UTC - 5:00)
System Uptime: 0 days 1:17:13.322
Probably caused by : win32k.sys ( win32k!memmove+25e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  wmplayer.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!memmove+25e
Bugcheck code 0000000A
Arguments 00000080`045c66d0 00000000`00000002 00000000`00000001 fffff800`02cfbb7f
BiosVersion = A10
BiosReleaseDate = 07/30/2010
SystemManufacturer = Dell Inc.
SystemProductName = Precision M6400                 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar  8 09:31:13.745 2011 (UTC - 5:00)
System Uptime: 0 days 4:24:03.524
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!ExDeferredFreePool+100
Bugcheck code 00000050
Arguments fffff920`c268d290 00000000`00000000 fffff800`02df2f8c 00000000`00000005
BiosVersion = A10
BiosReleaseDate = 07/30/2010
SystemManufacturer = Dell Inc.
SystemProductName = Precision M6400                 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 23 04:30:56.222 2011 (UTC - 5:00)
System Uptime: 1 days 23:45:34.001
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  SearchIndexer.
FAILURE_BUCKET_ID:  X64_0x50_nt!MiAgeWorkingSet+1c2
Bugcheck code 00000050
Arguments fffff680`10065290 00000000`00000000 fffff800`02ad22e2 00000000`00000002
BiosVersion = A10
BiosReleaseDate = 07/30/2010
SystemManufacturer = Dell Inc.
SystemProductName = Precision M6400                 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Mon Feb 14 04:30:16.429 2011 (UTC - 5:00)
System Uptime: 0 days 0:15:23.208
Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+e7 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchIndexer.
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiEmptyPageAccessLog+e7
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02bda827 fffff880`086c4f70 00000000`00000000
BiosVersion = A10
BiosReleaseDate = 07/30/2010
SystemManufacturer = Dell Inc.
SystemProductName = Precision M6400                 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
Reply

 Dell Precision M6400 BSOD




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