New
#1
hpdv6-3151ee
Windows 7 home premium 64 bit OEM VERSION
processor i5
vga ati -
m/c intermittent bluescreen -
operating system still not formated --
Windows 7 home premium 64 bit OEM VERSION
processor i5
vga ati -
m/c intermittent bluescreen -
operating system still not formated --
This usually indicates a bad driver.Code:IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: e2bfa938, memory referenced Arg2: 000000ff, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 82ac93ff, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82bac718 Unable to read MiSystemVaType memory at 82b8c160 e2bfa938 CURRENT_IRQL: 2 FAULTING_IP: nt!PoIdle+1a0 82ac93ff 0119 add dword ptr [ecx],ebx CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System TRAP_FRAME: 82b6ac2c -- (.trap 0xffffffff82b6ac2c) ErrCode = 00000002 eax=e2bfa910 ebx=00002a55 ecx=e2bfa938 edx=0000378b esi=00000000 edi=82b6dd20 eip=82ac93ff esp=82b6aca0 ebp=82b6ad20 iopl=0 nv up di pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010046 nt!PoIdle+0x1a0: 82ac93ff 0119 add dword ptr [ecx],ebx ds:0023:e2bfa938=???????? Resetting default scope LAST_CONTROL_TRANSFER: from 82ac93ff to 82a8a81b STACK_TEXT: 82b6ac2c 82ac93ff badb0d00 0000378b 00000002 nt!KiTrap0E+0x2cf 82b6ad20 82aac14d 00000000 0000000e 00000000 nt!PoIdle+0x1a0 82b6ad24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd STACK_COMMAND: kb FOLLOWUP_IP: nt!PoIdle+1a0 82ac93ff 0119 add dword ptr [ecx],ebx SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!PoIdle+1a0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrpamp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4cc78ed4 FAILURE_BUCKET_ID: 0xA_nt!PoIdle+1a0 BUCKET_ID: 0xA_nt!PoIdle+1a0 Followup: MachineOwner ---------
Or possible interference by a third party antivirus/firewall application.
For the moment remove / disable kapersky to see if it alleviates the problem.
It's not that common but it has been known to give certain system configurations trouble.
You have several drivers that could be updated, but they aren't specifically pre-win 7 or outdated.
For the time being I'm going to keep my recommendation at removing kapersky you can temporarily use MSE in the meantime. It's not nearly as robust as kapersky but it's also much less likely to cause you any problems.
http://www.microsoft.com/security_essentials/
If it does turn out to be kapersky, we can offer better alternative suggestions down the road.
Driver dump follows:
Code:80b98000 80ba0000 kdcom kdcom.dll Mon Jul 13 20:08:58 2009 (4A5BDAAA) 82a0d000 82a44000 hal halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07) 82a44000 82e54000 nt ntkrpamp.exe Tue Oct 26 21:30:44 2010 (4CC78ED4) 89e1e000 89e96000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:06:41 2009 (4A5BDA21) 89e96000 89ea7000 PSHED PSHED.dll Mon Jul 13 20:09:36 2009 (4A5BDAD0) 89ea7000 89eaf000 BOOTVID BOOTVID.dll Mon Jul 13 20:04:34 2009 (4A5BD9A2) 89eaf000 89ef1000 CLFS CLFS.SYS Mon Jul 13 18:11:10 2009 (4A5BBF0E) 89ef1000 89f9c000 CI CI.dll Mon Jul 13 20:09:28 2009 (4A5BDAC8) 89f9c000 89fd0000 fltmgr fltmgr.sys Mon Jul 13 18:11:13 2009 (4A5BBF11) 89fd0000 89fe1000 fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F) 8a000000 8a023000 ataport ataport.SYS Mon Jul 13 18:11:18 2009 (4A5BBF16) 8a023000 8a02d000 msahci msahci.sys Mon Jul 13 18:45:50 2009 (4A5BC72E) 8a02d000 8a03b000 PCIIDEX PCIIDEX.SYS Mon Jul 13 18:11:15 2009 (4A5BBF13) 8a03e000 8a0af000 Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28) 8a0af000 8a0bd000 WDFLDR WDFLDR.SYS Mon Jul 13 18:11:25 2009 (4A5BBF1D) 8a0bd000 8a105000 ACPI ACPI.sys Mon Jul 13 18:11:11 2009 (4A5BBF0F) 8a105000 8a10e000 WMILIB WMILIB.SYS Mon Jul 13 18:11:22 2009 (4A5BBF1A) 8a10e000 8a116000 msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D) 8a116000 8a140000 pci pci.sys Mon Jul 13 18:11:16 2009 (4A5BBF14) 8a140000 8a14b000 vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B) 8a14b000 8a15c000 partmgr partmgr.sys Mon Jul 13 18:11:35 2009 (4A5BBF27) 8a15c000 8a164000 compbatt compbatt.sys Mon Jul 13 18:19:18 2009 (4A5BC0F6) 8a164000 8a16f000 BATTC BATTC.SYS Mon Jul 13 18:19:15 2009 (4A5BC0F3) 8a16f000 8a17f000 volmgr volmgr.sys Mon Jul 13 18:11:25 2009 (4A5BBF1D) 8a17f000 8a1ca000 volmgrx volmgrx.sys Mon Jul 13 18:11:41 2009 (4A5BBF2D) 8a1ca000 8a1e0000 mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F) 8a1e0000 8a1e9000 atapi atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 8a1e9000 8a1f2000 amdxata amdxata.sys Tue May 19 12:57:35 2009 (4A12F30F) 8a200000 8a218000 rasl2tp rasl2tp.sys Mon Jul 13 18:54:33 2009 (4A5BC939) 8a219000 8a348000 Ntfs Ntfs.sys Mon Jul 13 18:12:05 2009 (4A5BBF45) 8a348000 8a373000 msrpc msrpc.sys Mon Jul 13 18:11:59 2009 (4A5BBF3F) 8a373000 8a386000 ksecdd ksecdd.sys Mon Jul 13 18:11:56 2009 (4A5BBF3C) 8a386000 8a3e3000 cng cng.sys Mon Jul 13 18:32:55 2009 (4A5BC427) 8a3e3000 8a3f1000 pcw pcw.sys Mon Jul 13 18:11:10 2009 (4A5BBF0E) 8a3f1000 8a3fa000 Fs_Rec Fs_Rec.sys Mon Jul 13 18:11:14 2009 (4A5BBF12) 8a400000 8a412000 AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954) 8a412000 8a41d000 ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930) 8a420000 8a4d7000 ndis ndis.sys Mon Jul 13 18:12:24 2009 (4A5BBF58) 8a4d7000 8a515000 NETIO NETIO.SYS Mon Jul 13 18:12:35 2009 (4A5BBF63) 8a515000 8a53a000 ksecpkg ksecpkg.sys Thu Dec 10 22:04:22 2009 (4B21C4C6) 8a53a000 8a567000 rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A) 8a567000 8a5e7000 klif klif.sys Fri May 07 03:23:55 2010 (4BE3CE1B) 8a5e7000 8a5f4000 CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716) 8a600000 8a60c000 vga vga.sys Mon Jul 13 18:25:50 2009 (4A5BC27E) 8a60c000 8a61e000 intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07) 8a61e000 8a767000 tcpip tcpip.sys Sun Jun 13 22:36:59 2010 (4C15A3DB) 8a767000 8a798000 fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43) 8a798000 8a7a0380 vmstorfl vmstorfl.sys Mon Jul 13 18:28:44 2009 (4A5BC32C) 8a7a1000 8a7a9000 wd wd.sys Mon Jul 13 18:11:31 2009 (4A5BBF23) 8a7a9000 8a7e8000 volsnap volsnap.sys Mon Jul 13 18:11:34 2009 (4A5BBF26) 8a7e8000 8a7f0000 spldr spldr.sys Mon May 11 11:13:47 2009 (4A084EBB) 8a7f0000 8a800000 mup mup.sys Mon Jul 13 18:14:14 2009 (4A5BBFC6) 8a800000 8a807000 Beep Beep.SYS Mon Jul 13 18:45:00 2009 (4A5BC6FC) 8a809000 8ad2b000 kl1 kl1.sys Thu May 06 15:00:06 2010 (4BE31FC6) 8ad2b000 8ad33000 hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05) 8ad33000 8ad3c000 hpdskflt hpdskflt.sys Wed Jul 08 13:40:00 2009 (4A54E800) 8ad3c000 8ad6e000 fvevol fvevol.sys Fri Sep 25 21:24:21 2009 (4ABD7B55) 8ad6e000 8ad7f000 disk disk.sys Mon Jul 13 18:11:28 2009 (4A5BBF20) 8ad7f000 8ada4000 CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18) 8add7000 8adf6000 cdrom cdrom.sys Mon Jul 13 18:11:24 2009 (4A5BBF1C) 8adf6000 8adfd000 Null Null.SYS Mon Jul 13 18:11:12 2009 (4A5BBF10) 8d21a000 8d27e000 bthport bthport.sys Mon Jul 13 18:51:30 2009 (4A5BC882) 8d27e000 8d27f700 USBD USBD.SYS Mon Jul 13 18:51:05 2009 (4A5BC869) 8d280000 8d297000 usbccgp usbccgp.sys Mon Jul 13 18:51:31 2009 (4A5BC883) 8d297000 8d2bab80 usbvideo usbvideo.sys Wed Mar 03 22:04:40 2010 (4B8F3158) 8d2c6000 8d2e1000 luafv luafv.sys Mon Jul 13 18:15:44 2009 (4A5BC020) 8d2e1000 8d305000 rfcomm rfcomm.sys Mon Jul 13 18:51:41 2009 (4A5BC88D) 8d305000 8d312000 BthEnum BthEnum.sys Mon Jul 13 18:51:35 2009 (4A5BC887) 8d312000 8d32d000 bthpan bthpan.sys Mon Jul 13 18:51:43 2009 (4A5BC88F) 8d32d000 8d33d000 lltdio lltdio.sys Mon Jul 13 18:53:18 2009 (4A5BC8EE) 8d33d000 8d383000 nwifi nwifi.sys Mon Jul 13 18:51:59 2009 (4A5BC89F) 8d383000 8d393000 ndisuio ndisuio.sys Mon Jul 13 18:53:51 2009 (4A5BC90F) 8d393000 8d3a6000 rspndr rspndr.sys Mon Jul 13 18:53:20 2009 (4A5BC8F0) 8d3a6000 8d3af000 vwifimp vwifimp.sys Mon Jul 13 18:52:09 2009 (4A5BC8A9) 8d3af000 8d3fe000 srv2 srv2.sys Thu Aug 26 22:30:45 2010 (4C773165) 8fa00000 8fa0a000 mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD) 8fa0a000 8fa16000 discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214) 8fa16000 8fa2e000 i8042prt i8042prt.sys Mon Jul 13 18:11:23 2009 (4A5BBF1B) 8fa2e000 8fa37000 wmiacpi wmiacpi.sys Mon Jul 13 18:19:16 2009 (4A5BC0F4) 8fa38000 8fa59000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D) 8fa59000 8fa66000 watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A) 8fa66000 8fa6e000 RDPCDD RDPCDD.sys Mon Jul 13 19:01:40 2009 (4A5BCAE4) 8fa6e000 8fa76000 rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3) 8fa76000 8fa7e000 rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5) 8fa7e000 8fa89000 Msfs Msfs.SYS Mon Jul 13 18:11:26 2009 (4A5BBF1E) 8fa89000 8fa97000 Npfs Npfs.SYS Mon Jul 13 18:11:31 2009 (4A5BBF23) 8fa97000 8faae000 tdx tdx.sys Mon Jul 13 18:12:10 2009 (4A5BBF4A) 8faae000 8fab9000 TDI TDI.SYS Mon Jul 13 18:12:12 2009 (4A5BBF4C) 8fab9000 8fb13000 afd afd.sys Mon Jul 13 18:12:34 2009 (4A5BBF62) 8fb13000 8fb45000 netbt netbt.sys Mon Jul 13 18:12:18 2009 (4A5BBF52) 8fb45000 8fb4c000 wfplwf wfplwf.sys Mon Jul 13 18:53:51 2009 (4A5BC90F) 8fb4c000 8fb6b000 pacer pacer.sys Mon Jul 13 18:53:58 2009 (4A5BC916) 8fb6b000 8fb7c000 vwififlt vwififlt.sys Mon Jul 13 18:52:03 2009 (4A5BC8A3) 8fb7c000 8fb84000 klim6 klim6.sys Thu Apr 22 10:07:20 2010 (4BD06628) 8fb84000 8fb92000 netbios netbios.sys Mon Jul 13 18:53:54 2009 (4A5BC912) 8fb92000 8fba5000 wanarp wanarp.sys Mon Jul 13 18:55:02 2009 (4A5BC956) 8fba5000 8fbb5000 termdd termdd.sys Mon Jul 13 19:01:35 2009 (4A5BCADF) 8fbb5000 8fbf6000 rdbss rdbss.sys Mon Jul 13 18:14:26 2009 (4A5BBFD2) 8fbf6000 8fc00000 nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48) 90000000 9000b000 Accelerometer Accelerometer.sys Wed Jul 08 13:40:00 2009 (4A54E800) 9000e000 90072000 csc csc.sys Mon Jul 13 18:15:08 2009 (4A5BBFFC) 90072000 9008a000 dfsc dfsc.sys Mon Jul 13 18:14:16 2009 (4A5BBFC8) 9008a000 90098000 blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8) 90098000 900b9000 tunnel tunnel.sys Mon Jul 13 18:54:03 2009 (4A5BC91B) 900b9000 900f2000 atikmpag atikmpag.sys Mon Jun 21 20:23:54 2010 (4C2010AA) 900f2000 9013d000 USBPORT USBPORT.SYS Mon Jul 13 18:51:13 2009 (4A5BC871) 9013d000 901c6000 netr28 netr28.sys Wed Feb 25 20:56:57 2009 (49A604F9) 901c6000 901eb000 Rt86win7 Rt86win7.sys Thu Feb 26 03:04:22 2009 (49A65B16) 901eb000 901f8000 mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 90200000 9020f000 usbehci usbehci.sys Mon Jul 13 18:51:14 2009 (4A5BC872) 9020f000 90218000 klmouflt klmouflt.sys Mon Nov 02 10:26:08 2009 (4AEF0820) 90218000 9021b700 CmBatt CmBatt.sys Mon Jul 13 18:19:18 2009 (4A5BC0F6) 90221000 907c4000 atikmdag atikmdag.sys Mon Jun 21 20:45:28 2010 (4C2015B8) 907c4000 907fd000 dxgmms1 dxgmms1.sys Wed Feb 02 21:34:49 2011 (4D4A2259) 90c00000 90c1f000 HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F) 90c1f000 90c29080 HECI HECI.sys Thu Sep 17 14:54:12 2009 (4AB293E4) 90c2a000 90c34000 vwifibus vwifibus.sys Mon Jul 13 18:52:02 2009 (4A5BC8A2) 90c36000 91512000 igdpmd32 igdpmd32.sys Wed Jun 02 11:37:38 2010 (4C0688D2) 91512000 9153c000 fastfat fastfat.SYS Mon Jul 13 18:14:01 2009 (4A5BBFB9) 9153c000 915f3000 dxgkrnl dxgkrnl.sys Mon Nov 01 21:37:53 2010 (4CCF7981) 915f3000 91600000 kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 95600000 95612000 BTHUSB BTHUSB.sys Mon Jul 13 18:51:36 2009 (4A5BC888) 9561a000 9563c000 ndiswan ndiswan.sys Mon Jul 13 18:54:34 2009 (4A5BC93A) 9563c000 95654000 raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D) 95654000 9566b000 raspptp raspptp.sys Mon Jul 13 18:54:47 2009 (4A5BC947) 9566b000 95682000 rassstp rassstp.sys Mon Jul 13 18:54:57 2009 (4A5BC951) 95682000 9568c000 rdpbus rdpbus.sys Mon Jul 13 19:02:40 2009 (4A5BCB20) 9568c000 9568d380 swenum swenum.sys Mon Jul 13 18:45:08 2009 (4A5BC704) 9568e000 956c2000 ks ks.sys Wed Mar 03 21:57:52 2010 (4B8F2FC0) 956c2000 956d0000 umbus umbus.sys Mon Jul 13 18:51:38 2009 (4A5BC88A) 956d0000 95714000 usbhub usbhub.sys Mon Jul 13 18:52:06 2009 (4A5BC8A6) 95714000 95725000 NDProxy NDProxy.SYS Mon Jul 13 18:54:27 2009 (4A5BC933) 95725000 95775000 HdAudio HdAudio.sys Mon Jul 13 18:51:46 2009 (4A5BC892) 95775000 957a4000 portcls portcls.sys Mon Jul 13 18:51:00 2009 (4A5BC864) 957a4000 957bd000 drmk drmk.sys Mon Jul 13 19:36:05 2009 (4A5BD2F5) 957bd000 957c7000 Dxapi Dxapi.sys Mon Jul 13 18:25:25 2009 (4A5BC265) 957c7000 957d4000 crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E) 957d4000 957df000 dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14) 957df000 957e9000 dump_msahci dump_msahci.sys Mon Jul 13 18:45:50 2009 (4A5BC72E) 957e9000 957fa000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F) 96e60000 96e7e000 cdd cdd.dll unavailable (00000000) 96f80000 971cb000 win32k win32k.sys unavailable (00000000) 971e0000 971e9000 TSDDD TSDDD.dll unavailable (00000000) 98800000 98821000 srvnet srvnet.sys Thu Aug 26 22:30:39 2010 (4C77315F) 98821000 9882e000 tcpipreg tcpipreg.sys Mon Jul 13 18:54:14 2009 (4A5BC926) 98832000 988b7000 HTTP HTTP.sys Mon Jul 13 18:12:53 2009 (4A5BBF75) 988b7000 988d0000 bowser bowser.sys Mon Jul 13 18:14:21 2009 (4A5BBFCD) 988d0000 988e2000 mpsdrv mpsdrv.sys Mon Jul 13 18:52:52 2009 (4A5BC8D4) 988e2000 98905000 mrxsmb mrxsmb.sys Sat Feb 27 01:32:02 2010 (4B88CA72) 98905000 98940000 mrxsmb10 mrxsmb10.sys Sat Feb 27 01:32:21 2010 (4B88CA85) 98940000 9895b000 mrxsmb20 mrxsmb20.sys Sat Feb 27 01:32:11 2010 (4B88CA7B) 9895b000 989f2000 peauth peauth.sys Mon Jul 13 19:35:44 2009 (4A5BD2E0) 989f2000 989fc000 secdrv secdrv.SYS Wed Sep 13 08:18:32 2006 (45080528) ab00c000 ab05d000 srv srv.sys Thu Aug 26 22:31:26 2010 (4C77318E) ab05d000 ab068000 monitor monitor.sys Mon Jul 13 18:25:58 2009 (4A5BC286) ab068000 ab0d2000 spsys spsys.sys Mon May 11 11:37:10 2009 (4A085436) Unloaded modules: 8d2bb000 8d2c6000 monitor.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 9895b000 98973000 parport.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00018000 8ada4000 8adb1000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000D000 8adb1000 8adbc000 dump_pciidex Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 8adbc000 8adc6000 dump_msahci. Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000A000 8adc6000 8add7000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00011000 8fe16000 90338000 kl2.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00522000