Blue Screen Of Death

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  1. bycchi
    Posts : 6
    Windows 7 Ultimate
       New #1

    Blue Screen Of Death


    I Would like to help me about my "blue screen of death" and i have the information about this problem but I dont know what to do so please help me .
    Here is the problem Information:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 00008887
    BCP2: 84054A38
    BCP3: 840505DC
    BCP4: 00000302
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:

    C:\Windows\Minidump\031011-20482-01.dmp
    C:\Users\USER\AppData\Local\Temp\WER-54662-0.sysdata.xml


    Read our privacy statement online:

    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:

    C:\Windows\system32\en-US\erofflps.txt


    With all my respect please help me
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    bycchi said:
    I Would like to help me about my "blue screen of death" and i have the information about this problem but I dont know what to do so please help me .
    Here is the problem Information:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 00008887
    BCP2: 84054A38
    BCP3: 840505DC
    BCP4: 00000302
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:

    C:\Windows\Minidump\031011-20482-01.dmp
    C:\Users\USER\AppData\Local\Temp\WER-54662-0.sysdata.xml


    Read our privacy statement online:

    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:

    C:\Windows\system32\en-US\erofflps.txt


    With all my respect please help me




    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
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  4. bycchi
    Posts : 6
    Windows 7 Ultimate
    Thread Starter
       New #3

    Attachment 142926

    here is the minidump folder .
    so whats next? :)
      My Computer
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  6. mgorman87
    Posts : 1,782
    Windows 7 Home Premium 64bit
       New #4

    For some reason I can't get your minidump to load.
      My Computer
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  7. bycchi
    Posts : 6
    Windows 7 Ultimate
    Thread Starter
       New #5

    try this link to download the minidump folder:

    Minidump.rar
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  8. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #6

    I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
    H/W Diagnostics:
    Please start by running these bootable hardware diagnostics:
    Memory Diagnostics (read the details at the link)
    HD Diagnostic (read the details at the link)

    Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)
    No specific cause is blamed in the single attached dump file. Proceed with the diagnostics above. If they complete successfully, post back and we'll try Driver Verifier (after updating the drivers below).

    OLDER DRIVERS PRESENT IN THE DUMP FILES
    - Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
    - DO NOT use Windows Update or the Update Drivers function of Device Manager.
    - Please feel free to post back about any drivers that you are having difficulty locating.
    - Windows Update exceptions may be noted below for Windows drivers:
    Code:
    
snp2uvc.sys                 Wed Aug 19 22:39:57 2009 (4A8CB77D)
sncduvc.SYS                 Mon Dec 29 04:13:29 2008 (495894B9)
amdxata.sys                 Tue May 19 13:57:35 2009 (4A12F30F)
iaStor.sys                  Thu Dec 17 13:23:09 2009 (4B2A770D)
MpFilter.sys                Tue Sep 14 17:23:59 2010 (4C8FE7EF)
dump_iaStor.sys             Thu Dec 17 13:23:09 2009 (4B2A770D)
atikmpag.sys                Fri Jan 22 08:07:39 2010 (4B59A31B)
taphss.sys                  Wed Sep 09 16:55:14 2009 (4AA81632)
atipmdag.sys                Fri Jan 22 08:44:57 2010 (4B59ABD9)
HECI.sys                    Thu Sep 17 15:54:12 2009 (4AB293E4)
kbfiltr.sys                 Mon Jul 20 05:22:20 2009 (4A64374C)
ATKACPI.sys                 Tue May 12 21:00:08 2009 (4A0A1B98)
athr.sys                    Mon Oct 05 12:31:48 2009 (4ACA1F74)
jmcr.sys                    Tue Aug 18 04:22:38 2009 (4A8A64CE)
JME.sys                     Thu Dec 03 21:14:12 2009 (4B187074)
ETD.sys                     Mon Jan 18 07:38:31 2010 (4B545647)
AtiHdmi.sys                 Wed Sep 30 09:54:26 2009 (4AC36312)
CHDRT32.sys                 Fri Oct 30 13:48:46 2009 (4AEB26FE)
ASMMAP.sys                  Thu Jul 02 05:12:38 2009 (4A4C7A06)
MpNWMon.sys                 Tue Sep 14 17:23:50 2010 (4C8FE7E6)
NisDrvWFP.sys               Tue Sep 14 17:24:12 2010 (4C8FE7FC)
HssDrv.sys                  Thu Sep 02 13:46:27 2010 (4C7FE2F3)
TuneUpUtilitiesDriver32.sys Thu Sep 17 07:54:55 2009 (4AB2238F)
MpKslb3f39dd3.sys           Tue Mar 30 22:06:14 2010 (4BB2AE16)



    http://www.carrona.org/dvrref.html#snp2uvc.sys
    http://www.carrona.org/dvrref.html#sncduvc.SYS
    http://www.carrona.org/dvrref.html#amdxata.sys
    http://www.carrona.org/dvrref.html#iaStor.sys
    http://www.carrona.org/dvrref.html#MpFilter.sys
    http://www.carrona.org/dvrref.html#dump_iaStor.sys
    http://www.carrona.org/dvrref.html#atikmpag.sys
    http://www.carrona.org/dvrref.html#atipmdag.sys
    http://www.carrona.org/dvrref.html#HECI.sys
    http://www.carrona.org/dvrref.html#kbfiltr.sys
    http://www.carrona.org/dvrref.html#ATKACPI.sys
    http://www.carrona.org/dvrref.html#athr.sys
    http://www.carrona.org/dvrref.html#jmcr.sys
    http://www.carrona.org/dvrref.html#JME.sys
    http://www.carrona.org/dvrref.html#ETD.sys
    http://www.carrona.org/dvrref.html#AtiHdmi.sys
    http://www.carrona.org/dvrref.html#CHDRT32.sys
    http://www.carrona.org/dvrref.html#ASMMAP.sys
    http://www.carrona.org/dvrref.html#MpNWMon.sys
    http://www.carrona.org/dvrref.html#NisDrvWFP.sys
    http://www.carrona.org/dvrref.html#TuneUpUtilitiesDriver32.sys
    BSOD BUGCHECK SUMMARY
    Code:
    
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Thu Mar 10 16:44:05.348 2011 (UTC - 5:00)
System Uptime: 3 days 12:10:22.628
BUGCHECK_STR:  0x1a_8887
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  0x1a_8887_ZEROED_PAGE_CORRUPTED
Bugcheck code 0000001A
Arguments 00008887 84054a38 840505dc 00000302
BiosVersion = K52JB.206
BiosReleaseDate = 11/10/2010
CPUID:        "Intel(R) Core(TM) i3 CPU       M 350  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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  10. bycchi
    Posts : 6
    Windows 7 Ultimate
    Thread Starter
       New #7

    It Happened again and on the blue screen shows this STOP CODE: 0x0000001A (0x00041287,0x207E1A81,0x00000000,0x00000000).

    So what might be this Stop Code??

    THANKS ALL OF YOU THAT YOU'RE TRYING TO HELP ME :)
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  11. DeanP
    Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       New #8

    STOP 0x1A - MEMORY_MANAGEMENT
    Usual Causes: Drivers/Memory

    Upload the dumps please.
      My Computer
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  12. bycchi
    Posts : 6
    Windows 7 Ultimate
    Thread Starter
       New #9

    here is it the Minidump folder but now with 2 files on it

    Minidump.rar the link to download on mediafire.com
      My Computer
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  13. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #10

    Have you run the tests that were suggested back in Post #6?
      My Computer
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