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Windows 7: BSOD on new system

11 Mar 2011   #1

Windows 7 Home Premium 32bit
BSOD on new system

I bought this system a few days ago. The OS is windows 7 Home Premium 32 bit, and purchased it from the retailer. The computer store installs it for me. I haven't seen BSOD before and your assistance is highly appreciated. Thanks, thanks, thanks.

My System SpecsSystem Spec
11 Mar 2011   #2

Windows 8.1 Pro x64

Please remove any Zone Alarm software, it is the cause of these BSODs
Use the Removal Tool

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 8b8fb028, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from 82d99700
Unable to read MiSystemVaType memory at 82d790c0


8b8fb028 8b5004          mov     edx,dword ptr [eax+4]




PROCESS_NAME:  utorrent.exe

TRAP_FRAME:  b013f2b8 -- (.trap 0xffffffffb013f2b8)
ErrCode = 00000000
eax=00000000 ebx=8884ec20 ecx=00000000 edx=00000074 esi=b013f43c edi=b013f37c
eip=8b8fb028 esp=b013f32c ebp=b013f338 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
8b8fb028 8b5004          mov     edx,dword ptr [eax+4] ds:0023:00000004=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 8b8fb028 to 82c72b5b

b013f2b8 8b8fb028 badb0d00 00000074 902bba90 nt!KiTrap0E+0x2cf
b013f338 8b8fb4f5 8884ec20 8a159e44 b013f358 NETIO!CalloutStreamDataInit+0xe
b013f380 8b8fb8a7 b013f41c 8a159dc0 8a159e28 NETIO!StreamInvokeCalloutAndNormalizeAction+0x2f
b013f3b0 8b8fb9c2 b013f41c 8a159dc0 8a159e28 NETIO!StreamCalloutProcessData+0x31
b013f3f0 8b8fbe28 b013f41c 8a159dc0 8a159e28 NETIO!StreamCalloutProcessingLoop+0x55
b013f45c 8b8e9f56 b0130014 902bb970 00000000 NETIO!StreamProcessCallout+0x128
b013f4c0 8b8d4334 b0130014 b013f744 b013f75c NETIO!ProcessCallout+0x120
b013f534 8b8d325c b0130014 b013f744 b013f75c NETIO!ArbitrateAndEnforce+0xae
b013f644 8b8f9332 b0130014 b013f744 b013f75c NETIO!KfdClassify+0x1c7
b013f6d8 8b8f96fe b0130014 b013f744 b013f75c NETIO!StreamClassify+0xa0
b013f8b8 8b8f990f 8a127e40 b0130014 b013f8e4 NETIO!StreamCommonInspect+0x252
b013f8ec 8b9c7f1a 8a127e40 b0130014 b013f954 NETIO!WfpStreamInspectSend+0xcb
b013f8fc 8b9901cd 8a127e40 b013fa2c 00001200 tcpip!InetInspectSend+0x2b
b013f954 8b992866 85696df8 b013fa2c 00000000 tcpip!TcpEnqueueTcbSend+0x22e
b013f970 82c8df30 b013fa00 9270f65d 00000000 tcpip!TcpTlConnectionSendCalloutRoutine+0x17
b013f9d8 8b991a2b 8b99284f b013fa00 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
b013fa10 9004ea13 85696d01 b013fa00 86d7ed28 tcpip!TcpTlConnectionSend+0x73
b013fa4c 9004da00 86d7ed28 85946b38 00000074 afd!AfdTLStartBufferedVcSend+0x65
b013fab8 9003a542 86a66008 b013fb10 00000074 afd!AfdFastConnectionSend+0x298
b013fc28 82e402a0 86ca4f01 00000001 02f5e7b8 afd!AfdFastIoDeviceControl+0x53d
b013fcd0 82e476c7 871a0c88 00000320 00000000 nt!IopXxxControlFile+0x2d0
b013fd04 82c6f79a 0000098c 00000320 00000000 nt!NtDeviceIoControlFile+0x2a
b013fd04 77bf64f4 0000098c 00000320 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
02f5e80c 00000000 00000000 00000000 00000000 0x77bf64f4


8b8fb028 8b5004          mov     edx,dword ptr [eax+4]


SYMBOL_NAME:  NETIO!CalloutStreamDataInit+e

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  0xD1_NETIO!CalloutStreamDataInit+e

BUCKET_ID:  0xD1_NETIO!CalloutStreamDataInit+e

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD on new system

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