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Windows 7: Suddenly BSOD while working on my pc


11 Mar 2011   #1

Windows 7 Ultimate SP1 x64
 
 
Suddenly BSOD while working on my pc

Hello BSOD Squad. Tonight while I was listening music on YouTube and searching to the internet my pc suddenly has freezed. The only music I was listen was that grrhh from my headphones
Mouse and keyboard was not working,and after 10/15 seconds I got a BSOD.
I attatched the files that you're need. So anyone will be welcome to help. I was searching to the internet for that error,it seems to be like a error from my graphic card.(nvidia),but this is not my section. I'll let the BSOD Team this job
Thanks in advice.
Boshko.
Attachment 143022


My System SpecsSystem Spec
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11 Mar 2011   #2

Windows 8.1 Pro x64
 
 

Dumps indicate Bugcheck 116 caused by your Nvidia driver
Possible causes: corrupt driver, overcloking, defective RAM/GPU, overheating, old drivers

Remove The nvidia driver, then use Driver sweeper to remove leftover Nvidia display driver files
Reboot and reinstall the drivers
More info: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

If the above does not work test the RAM
RAM - Test with Memtest86+

Test the GPU with OCCT
http://downloads.guru3d.com/OCCT-(OverClock-Checking-Tool)-3.0.0-download-1880.html

You have extremely outdated drivers

1. Update any Software from Rainbow technologies
2. Remove any software belonging to Alladin Knowledge systems
Code:
SENTINEL.SYS        0x93dc5000    0x93dd7000    0x00012000    0x3b2fe1b4    20/06/2001 03:35:16          
Haspnt.sys        0x93db2000    0x93dbda00    0x0000ba00    0x3be2ae2a    02/11/2001 18:31:06                
hardlock.sys        0x99035000    0x990dc400    0x000a7400    0x42e7874d    27/07/2005 17:08:29
My System SpecsSystem Spec
11 Mar 2011   #3

Windows 7 Ultimate SP1 x64
 
 

Yowan,thanks for the answer to my problem. So:
My pc is not overclocked. I have latest version of nvidia drivers installed on my pc. Tested the RAM with Memtest and not errors found. I'll remove the drivers using Driver Sweeper tomorrow. Want to ask something for the OCCT. I don't know this software(this is first time that I used it) and when I clicked on On,the process has started and it was remaining 1 hour. Should I change that time,or change something in program?
How can I found what's that software from Rainbow Tech? And how to remove software belonging to Alladin,and what exaclly is that software?
Boshko.
My System SpecsSystem Spec
.


11 Mar 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Go to Add and Remove Program Utility in Control Panel, find the software publisher "Rainbow Tech" and "Alladin".
My System SpecsSystem Spec
11 Mar 2011   #5

Windows 7 Ultimate SP1 x64
 
 

There are no Alladin and Rainbow Tech publishers.
My System SpecsSystem Spec
11 Mar 2011   #6

Windows 7 Professional x64
 
 

Don't worry about those drivers for now; if the nVidia update doesn't do the trick, we can run driver verifier. Driver Verifier will flag any drivers that would be causing the BSODs, eliminating (or reducing) the need to guess at old drivers.
My System SpecsSystem Spec
12 Mar 2011   #7

Windows 7 Ultimate SP1 x64
 
 

Thanks for answering Jonathan. I follow the tutorial and checked all drivers exception Microsoft provided,and after restarting the pc,windows cannot be started. It has stopped on the Windows 7 logo. I was waiting it for a 3 minutes,but no effect. After that I rebooted into Safe Mode,and disabled the verifier,as the Step2 says.
This should be ok?
My System SpecsSystem Spec
12 Mar 2011   #8

Windows 7 Professional x64
 
 

That means Verifier flagged a boot driver. Let's wait to see if you get any more BSODs.

Install SP1 in the mean time: http://windows.microsoft.com/en-US/w...ice-pack-1-sp1
My System SpecsSystem Spec
12 Mar 2011   #9

Windows 7 Ultimate SP1 x64
 
 

Hm.. I'm not so sure about installing SP1. Before some time,when SP1 released I installed it using Windows Update,and the problems has started. I was having a lot of problems with it. I formated my hdd before 2-3 weeks ago.
My System SpecsSystem Spec
12 Mar 2011   #10

Windows 7 Professional x64
 
 

SP1 should not be avoided; problems seemingly caused by it should be addressed, rather than the service pack not installed.

Let me make sure: the problems started after you installed the service pack?
My System SpecsSystem Spec
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