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Windows 7: BSOD on startup


11 Mar 2011   #1

Windows 7 Professional x64
 
 
BSOD on startup

I get BSOD on first startup, when restarted it boots fine and all works without problems.
Windows 7 proffesional x64


Comp is Acer aspire 7551g

Amd Phenom quad core n950
ati radeon 6650
4gb ram
500gb hdd...

minidumps


Tnx for any help


My System SpecsSystem Spec
.

11 Mar 2011   #2

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hello,
Dump blames AVG - remove AVG including Identity Protection and run this removal tool: AVG - Download tools
Replace with MSE: http://www.microsoft.com/security_essentials/

Regards...
Dean
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88003f33b21, fffff880009a8ab8, fffff880009a8310}

Probably caused by : avgldx64.sys ( avgldx64+2b21 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003f33b21, The address that the exception occurred at
Arg3: fffff880009a8ab8, Exception Record Address
Arg4: fffff880009a8310, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
avgldx64+2b21
fffff880`03f33b21 f60101          test    byte ptr [rcx],1

EXCEPTION_RECORD:  fffff880009a8ab8 -- (.exr 0xfffff880009a8ab8)
ExceptionAddress: fffff88003f33b21 (avgldx64+0x0000000000002b21)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000005fc0000
Attempt to read from address 0000000005fc0000

CONTEXT:  fffff880009a8310 -- (.cxr 0xfffff880009a8310)
rax=00000000e0018f04 rbx=00000000e0018f04 rcx=0000000005fc0000
rdx=fffffa8003c19000 rsi=0000000000000000 rdi=fffff88003f78430
rip=fffff88003f33b21 rsp=fffff880009a8cf0 rbp=0000000000000000
 r8=00000000000055a0  r9=0000000000000050 r10=fffff80002c0e000
r11=fffff880009a8b80 r12=0000000000000000 r13=fffff8a0001caaa8
r14=fffff88003f78f78 r15=fffff88003f78fb0
iopl=0         nv up ei pl nz ac po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010217
avgldx64+0x2b21:
fffff880`03f33b21 f60101          test    byte ptr [rcx],1 ds:002b:00000000`05fc0000=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000005fc0000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebf0e8
 0000000005fc0000 

FOLLOWUP_IP: 
avgldx64+2b21
fffff880`03f33b21 f60101          test    byte ptr [rcx],1

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff8a0001caaa8 to fffff88003f33b21

STACK_TEXT:  
fffff880`009a8cf0 fffff8a0`001caaa8 : 00000000`00000000 fffff880`03f78430 00000000`00000000 00000000`00000000 : avgldx64+0x2b21
fffff880`009a8cf8 00000000`00000000 : fffff880`03f78430 00000000`00000000 00000000`00000000 fffff880`03f356e1 : 0xfffff8a0`001caaa8


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  avgldx64+2b21

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: avgldx64

IMAGE_NAME:  avgldx64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cfee713

STACK_COMMAND:  .cxr 0xfffff880009a8310 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_avgldx64+2b21

BUCKET_ID:  X64_0x7E_avgldx64+2b21

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`00f48000 fffff880`00f9f000   ACPI     ACPI.sys     Sat Nov 20 22:19:16 2010 (4CE79294)
fffff880`02d0f000 fffff880`02d98000   afd      afd.sys      Sat Nov 20 22:23:27 2010 (4CE7938F)
fffff880`00c49000 fffff880`00c54000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`00ff2000 fffff880`00ffb000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00c14000 fffff880`00c3e000   ataport  ataport.SYS  Sat Nov 20 22:19:15 2010 (4CE79293)
fffff880`01694000 fffff880`0169c000   AtiPcie64 AtiPcie64.sys Thu Mar 11 03:33:45 2010 (4B97ADC9)
fffff880`0168a000 fffff880`01694000   AVGIDSEH AVGIDSEH.Sys Tue Sep 14 10:46:38 2010 (4C8EA9CE)
fffff880`03f31000 fffff880`03f81000   avgldx64 avgldx64.sys Wed Dec 08 15:01:55 2010 (4CFEE713)
fffff880`016d4000 fffff880`016e3000   avgmfx64 avgmfx64.sys Tue Sep 07 12:49:14 2010 (4C858C0A)
fffff880`01680000 fffff880`0168a000   avgrkx64 avgrkx64.sys Tue Sep 07 12:49:37 2010 (4C858C21)
fffff880`01000000 fffff880`01061000   avgtdia  avgtdia.sys  Sat Nov 13 00:08:42 2010 (4CDD203A)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Tue Jul 14 11:31:01 2009 (4A5BC3B5)
fffff880`016ec000 fffff880`016f3000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`03f20000 fffff880`03f31000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`01583000 fffff880`015ad000   cdrom    cdrom.sys    Sat Nov 20 22:19:20 2010 (4CE79298)
fffff880`00cd3000 fffff880`00d93000   CI       CI.dll       Sun Nov 21 02:12:36 2010 (4CE7C944)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B)
fffff880`00c75000 fffff880`00cd3000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01143000 fffff880`011b5000   cng      cng.sys      Sat Nov 20 23:08:45 2010 (4CE79E2D)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`0169c000 fffff880`016aa000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`03e7f000 fffff880`03f02000   csc      csc.sys      Sat Nov 20 22:27:12 2010 (4CE79470)
fffff880`03f02000 fffff880`03f20000   dfsc     dfsc.sys     Sat Nov 20 22:26:31 2010 (4CE79447)
fffff880`03e70000 fffff880`03e7f000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`02c00000 fffff880`02c43000   dtsoftbus01 dtsoftbus01.sys Thu Jan 13 21:27:08 2011 (4D2EB75C)
fffff880`016aa000 fffff880`016b6000   dump_dumpata dump_dumpata.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`016c1000 fffff880`016d4000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`016b6000 fffff880`016c1000   dump_msahci dump_msahci.sys Sat Nov 20 23:33:58 2010 (4CE7A416)
fffff880`010d1000 fffff880`010e5000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`01085000 fffff880`010d1000   fltmgr   fltmgr.sys   Sat Nov 20 22:19:24 2010 (4CE7929C)
fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 22:24:06 2010 (4CE793B6)
fffff880`018fd000 fffff880`01947000   fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321)
fffff800`031f8000 fffff800`03241000   hal      hal.dll      Sun Nov 21 02:00:25 2010 (4CE7C669)
fffff880`019f7000 fffff880`01a00000   hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E)
fffff800`00ba9000 fffff800`00bb3000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`013d9000 fffff880`013f4000   ksecdd   ksecdd.sys   Sat Nov 20 22:21:15 2010 (4CE7930B)
fffff880`01558000 fffff880`01583000   ksecpkg  ksecpkg.sys  Sat Nov 20 23:10:34 2010 (4CE79E9A)
fffff880`00c54000 fffff880`00c61000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`00e3f000 fffff880`00e59000   mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299)
fffff880`00c3e000 fffff880`00c49000   msahci   msahci.sys   Sat Nov 20 23:33:58 2010 (4CE7A416)
fffff880`013f4000 fffff880`013ff000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00fa8000 fffff880`00fb2000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`010e5000 fffff880`01143000   msrpc    msrpc.sys    Sat Nov 20 22:21:56 2010 (4CE79334)
fffff880`0106d000 fffff880`01078000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`019e5000 fffff880`019f7000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`01405000 fffff880`014f8000   ndis     ndis.sys     Sat Nov 20 22:23:30 2010 (4CE79392)
fffff880`02de8000 fffff880`02df7000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`02cca000 fffff880`02d0f000   netbt    netbt.sys    Sat Nov 20 22:23:18 2010 (4CE79386)
fffff880`014f8000 fffff880`01558000   NETIO    NETIO.SYS    Sat Nov 20 22:23:13 2010 (4CE79381)
fffff880`011b5000 fffff880`011c6000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`01061000 fffff880`0106d000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02c0e000 fffff800`031f8000   nt       ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A)
fffff880`01236000 fffff880`013d9000   Ntfs     Ntfs.sys     Sat Nov 20 22:20:57 2010 (4CE792F9)
fffff880`016e3000 fffff880`016ec000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`02dac000 fffff880`02dd2000   pacer    pacer.sys    Sat Nov 20 23:52:18 2010 (4CE7A862)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Sat Nov 20 22:20:00 2010 (4CE792C0)
fffff880`00fb2000 fffff880`00fe5000   pci      pci.sys      Sat Nov 20 22:19:11 2010 (4CE7928F)
fffff880`00def000 fffff880`00dff000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`00c61000 fffff880`00c75000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`02c72000 fffff880`02cc3000   rdbss    rdbss.sys    Sat Nov 20 22:27:51 2010 (4CE79497)
fffff880`015f0000 fffff880`015f9000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`0121b000 fffff880`01224000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`01224000 fffff880`0122d000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`019ab000 fffff880`019e5000   rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E)
fffff880`019a3000 fffff880`019ab000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`016f9000 fffff880`018fd000   tcpip    tcpip.sys    Sat Nov 20 22:25:52 2010 (4CE79420)
fffff880`011e8000 fffff880`011f5000   TDI      TDI.SYS      Sat Nov 20 22:22:06 2010 (4CE7933E)
fffff880`011c6000 fffff880`011e8000   tdx      tdx.sys      Sat Nov 20 22:21:54 2010 (4CE79332)
fffff880`02c5e000 fffff880`02c72000   termdd   termdd.sys   Sun Nov 21 00:03:40 2010 (4CE7AB0C)
fffff880`00fe5000 fffff880`00ff2000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`015ad000 fffff880`015bb000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`015bb000 fffff880`015e0000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00e59000 fffff880`00e95000   vmbus    vmbus.sys    Sat Nov 20 22:57:29 2010 (4CE79B89)
fffff880`01947000 fffff880`01957000   vmstorfl vmstorfl.sys Sat Nov 20 22:57:30 2010 (4CE79B8A)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Sat Nov 20 22:19:28 2010 (4CE792A0)
fffff880`00d93000 fffff880`00def000   volmgrx  volmgrx.sys  Sat Nov 20 22:20:43 2010 (4CE792EB)
fffff880`01957000 fffff880`019a3000   volsnap  volsnap.sys  Sat Nov 20 22:20:08 2010 (4CE792C8)
fffff880`02dd2000 fffff880`02de8000   vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
fffff880`02c43000 fffff880`02c5e000   wanarp   wanarp.sys   Sat Nov 20 23:52:36 2010 (4CE7A874)
fffff880`015e0000 fffff880`015f0000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e95000 fffff880`00f39000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00f39000 fffff880`00f48000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`02da3000 fffff880`02dac000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`00c00000 fffff880`00c14000   winhv    winhv.sys    Sat Nov 20 22:20:02 2010 (4CE792C2)
fffff880`00f9f000 fffff880`00fa8000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`02d98000 fffff880`02da3000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 12:10:33 2009 (4A5BCCF9)
My System SpecsSystem Spec
11 Mar 2011   #3

Windows 7 Professional x64
 
 

Tnx alot, I tried avast, same thing happened, will try what you recommended.
My System SpecsSystem Spec
.


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