| Windows 7: Random (so it seems) BSOD |
11 Mar 2011
|
#1 | | Windows 7 Professional x64 SP1 Dorothy and Todo, KS |
Random (so it seems) BSOD All -
My system specs on the bottom left will tell you all about my machine, but the BSOD steps says to add additional information, so:
1. This concerns Win 7 x64 SP1 (I have not had any BSOD since I updated to SP1, which I believe was yesterday, 3/10/11)
2. Original OS installed on the system was Windows XP Professional x86. The hard drive was long formatted prior to installing Windows 7 x64. The motherboard, CPU, RAM, and graphics card has changed along with the OS change to Windows 7 x64. This was purchased through a student upgrade program through Microsoft and is genuine.
3. RAM is about 6 months old, motherboard is just as old, and the processor is about 1.5 years old. I'm not exactly sure as I bought it off of a friend.
4. OS has been installed for about a year and a couple months.
I don't seem to find a pattern to the BSODs. I am overclocking from 3.0GHz to 3.5GHz, with temps around 45*C-50*C. I haven't noticed any ill issues from doing this. My friend ran this processor at 3.5GHz all the time without any issues, so I assume it's not that.
I have attached the required folder and perfmon file. Thank you for any and all help. | My System Specs |
| System Manufacturer/Model Number N/A OS Windows 7 Professional x64 SP1 CPU AMD Phenom II X4 940 Black Edition @ 3.0GHz OC to 3.5 GHz Motherboard MSi 785 GT-E63 Memory 8GB OCZ 1066MHz DDR2 Graphics Card Nvidia GeForce 9800 GTX+ Sound Card Onboard 7.1 High Definition Audio Monitor(s) Displays 17" Envision Screen Resolution 1280 x 1024 Keyboard Logitech EX 110 Wireless Mouse Logitech EX 110 Wireless PSU 550w Case Thermaltake Cooling 4 120mm case fans Hard Drives 250GB Seagate Sata Internet Speed 1-3MB/sec Download |
11 Mar 2011
|
#2 | | |
rule 1, when overclocked and getting bsod's the first thing you do is remove the overclock.
A driver change, new software, new operating system, climate change, dust in the box, system age. All kinds of things can make a clock that was once stable start failing. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
11 Mar 2011
|
#3 | | Windows 7 Professional x64 SP1 Dorothy and Todo, KS |
The BSODs occured before I changed to new hardware and overclocked. Also, the BSODs occurred before and after the overclock. But, I understand your logic behind that. | My System Specs | | System Manufacturer/Model Number N/A OS Windows 7 Professional x64 SP1 CPU AMD Phenom II X4 940 Black Edition @ 3.0GHz OC to 3.5 GHz Motherboard MSi 785 GT-E63 Memory 8GB OCZ 1066MHz DDR2 Graphics Card Nvidia GeForce 9800 GTX+ Sound Card Onboard 7.1 High Definition Audio Monitor(s) Displays 17" Envision Screen Resolution 1280 x 1024 Keyboard Logitech EX 110 Wireless Mouse Logitech EX 110 Wireless PSU 550w Case Thermaltake Cooling 4 120mm case fans Hard Drives 250GB Seagate Sata Internet Speed 1-3MB/sec Download |
11 Mar 2011
|
#4 | | |
well I located no minidump files in your upload. So I can't really get anymore specific. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
11 Mar 2011
|
#5 | | Windows 7 Professional x64 SP1 Dorothy and Todo, KS |
By "minidump" do you mean the file dump Windows creates due to a BSOD? I know I've had BSODs and I'm not sure why the file wouldn't show up. | My System Specs | | System Manufacturer/Model Number N/A OS Windows 7 Professional x64 SP1 CPU AMD Phenom II X4 940 Black Edition @ 3.0GHz OC to 3.5 GHz Motherboard MSi 785 GT-E63 Memory 8GB OCZ 1066MHz DDR2 Graphics Card Nvidia GeForce 9800 GTX+ Sound Card Onboard 7.1 High Definition Audio Monitor(s) Displays 17" Envision Screen Resolution 1280 x 1024 Keyboard Logitech EX 110 Wireless Mouse Logitech EX 110 Wireless PSU 550w Case Thermaltake Cooling 4 120mm case fans Hard Drives 250GB Seagate Sata Internet Speed 1-3MB/sec Download |
11 Mar 2011
|
#6 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
** Until a .dmp file is generated, the Minidump folder may not exist.**
*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery... Settings.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box.
*Ensure that the Small Dump Directory is listed as%systemroot%\Minidump.
*OK.
Reboot if changes have been made.
If you are running CCleaner - make sure it is configured to not delete MiniDump files. | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) |
11 Mar 2011
|
#7 | | Windows 7 Professional x64 SP1 Dorothy and Todo, KS |
My minidump folder is empty. Programs I am running which may erase this information (Just listing some I think may effect this stuff):
iolo System Mechanic
McAfee 2011
I don't think I have anything else running or installed which may effect this folder. I do have Spybot Search & Destroy, but I don't think it goes anywhere near the dump files. I can tinker with McAfee and System Mechanic to see if they are erasing this information after "x" number of days, but beyond that, I don't know how to stop it from happening. | My System Specs | | System Manufacturer/Model Number N/A OS Windows 7 Professional x64 SP1 CPU AMD Phenom II X4 940 Black Edition @ 3.0GHz OC to 3.5 GHz Motherboard MSi 785 GT-E63 Memory 8GB OCZ 1066MHz DDR2 Graphics Card Nvidia GeForce 9800 GTX+ Sound Card Onboard 7.1 High Definition Audio Monitor(s) Displays 17" Envision Screen Resolution 1280 x 1024 Keyboard Logitech EX 110 Wireless Mouse Logitech EX 110 Wireless PSU 550w Case Thermaltake Cooling 4 120mm case fans Hard Drives 250GB Seagate Sata Internet Speed 1-3MB/sec Download |
11 Mar 2011
|
#8 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
Uninstall Spybot Search & Destroy. Get a BSOD crash and go check if there is a dump. | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) |
11 Mar 2011
|
#9 | | Windows 7 Professional x64 SP1 Dorothy and Todo, KS |
Spybot is now uninstalled. Are you asking me to post the minidump the next time I get a BSOD? | My System Specs | | System Manufacturer/Model Number N/A OS Windows 7 Professional x64 SP1 CPU AMD Phenom II X4 940 Black Edition @ 3.0GHz OC to 3.5 GHz Motherboard MSi 785 GT-E63 Memory 8GB OCZ 1066MHz DDR2 Graphics Card Nvidia GeForce 9800 GTX+ Sound Card Onboard 7.1 High Definition Audio Monitor(s) Displays 17" Envision Screen Resolution 1280 x 1024 Keyboard Logitech EX 110 Wireless Mouse Logitech EX 110 Wireless PSU 550w Case Thermaltake Cooling 4 120mm case fans Hard Drives 250GB Seagate Sata Internet Speed 1-3MB/sec Download |
11 Mar 2011
|
#10 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
Wait... this is a kernel memory dump. Look for C:\Windows\MEMORY.DMP and upload that file. | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) Random (so it seems) BSOD problems? All times are GMT -5. The time now is 01:26 AM. | |