Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 crash

14 Mar 2011   #1

Windows 7 Home Premium 64bit
Windows 7 crash

Windows goes very badly and slow..

After a restart or crash the system runs perfectly....

Plz help

My System SpecsSystem Spec

14 Mar 2011   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by herah View Post
Windows goes very badly and slow..

After a restart or crash the system runs perfectly....

Plz help
with only this one crash to go by our results are limited.

This one was caused by csrss.sys (a windows 7 files that handles graphic input and output)

I would run a system file check to verify and repair your system files. Check the log genereated at the end of it and if it says violations were found but could not be repaired you may have to do a repair install. Please upload the cbs.log file generated.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then

read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\031211-21200-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`0325c000 PsLoadedModuleList = 0xfffff800`034a1e90
Debug session time: Sat Mar 12 05:18:04.501 2011 (GMT-4)
System Uptime: 0 days 0:09:59.280
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8006a42b30, fffffa8006a42e10, fffff800035dfdb0}

Probably caused by : csrss.exe

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8006a42b30, Terminating object
Arg3: fffffa8006a42e10, Process image file name
Arg4: fffff800035dfdb0, Explanatory message (ascii)

Debugging Details:

PROCESS_OBJECT: fffffa8006a42b30

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.





fffff880`04711b08 fffff800`03664982 : 00000000`000000f4 00000000`00000003 fffffa80`06a42b30 fffffa80`06a42e10 : nt!KeBugCheckEx
fffff880`04711b10 fffff800`036120ab : ffffffff`ffffffff fffffa80`05546b60 fffffa80`06a42b30 fffffa80`06a42b30 : nt!PspCatchCriticalBreak+0x92
fffff880`04711b50 fffff800`03595698 : ffffffff`ffffffff 00000000`00000001 fffffa80`06a42b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`04711ba0 fffff800`032db8d3 : fffffa80`06a42b30 fffff880`c0000006 fffffa80`05546b60 fffffa80`06a49060 : nt!NtTerminateProcess+0xf4
fffff880`04711c20 00000000`77be15da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0162ea78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77be15da


FOLLOWUP_NAME:  MachineOwner


BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
My System SpecsSystem Spec
15 Mar 2011   #3

Windows 7 Home Premium 64bit
2 step

haii i ran the windows file test and found no errors.. it crashed again but without leaving a dumb file.. i toke 2 screenshoots....

thx again
My System SpecsSystem Spec


 Windows 7 crash

Thread Tools

Similar help and support threads
Thread Forum
Black screen crash; DSL modem crash
Hello, This morning (11.26.14, 8:50ish) I had nothing running more than usual (chrome, onenote, word) on my desktop. I was in my other room turning on my laptop but it would not find my wireless network. I went to my desktop and found that the monitor turned itself off (that's normal) but moving...
BSOD Help and Support
Startup very slow,crash at welcome and crash randomlythen OS not found
A few weeks back PC crashed out of no where and BSOD appeared.. didnt take much notice until it says OS not found when restarting.. but after a few tries it went back to normal for a few days then these few days it started to startup very slowly and may sometimes crash after typing in the password...
BSOD Help and Support
Recent PC Build. CRASH...CRASH...CRASH
Okay guys, I'd love some help with some issues I am having. About two months ago I decided to start putting together parts to build my own rig(first time builder here) After scrounging around for a bit and getting the deals I liked I decided to put it all together and make my PC. Since then, Ive...
BSOD Help and Support
Crash on new PC Full Crash log zipped and included. Driver related?
So my new Cyberpower PC is crashing. I think it is a driver issue but this level of detail is beyond by "expertise" basic log below. Full diagnostic attached. Please let me know if additional information is needed. Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
Windows Audio/Windows End Point Services crash
I have a very strange problem; hope someone has the answer to this one. On my new Windows 7 CPU a little red x appears next the the speaker icon every time I closed down certain programs. The programs I use that cause this to happen are Publisher 2003, FrontPage 2003 (yes, I still use that for...
Sound & Audio
Laptop crash no response memory dump crash
My laptop, Packard Bell Easynote TM81, has been crashing and restarting by itself, and when it does, the ENTIRE system will not respond. So I try to format the entire thing, and after a few days, when I have gotten used to it, it comes up with a screen for 1 second, and all I could read was "system...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:59.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App