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Windows 7 64 bit freeze/lockup
Sometimes when I login the icon will load the windows 7 circle then freeze, one time my wife logged in and it did it and the sound was looping. One or two times the screen became scrambled and the computer needed to be restarted. Here is the two most recent debugs. Please help if you can. More info can be posted if needed.
DEBUG 1
----------------------------------------
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Rumble\Desktop\030511-24476-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c50000 PsLoadedModuleList = 0xfffff800`02e95e90
Debug session time: Sat Mar 5 16:26:08.210 2011 (UTC - 4:00)
System Uptime: 0 days 20:23:20.365
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800e52c060, fffffa800e52c340, fffff80002fd3db0}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800e52c060
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR: 0xF4_IOERR
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
Followup: MachineOwner
---------
DEBUG 2
--------------------------------
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Rumble\Desktop\030511-24476-01 (2).dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c50000 PsLoadedModuleList = 0xfffff800`02e95e90
Debug session time: Sat Mar 5 16:26:08.210 2011 (UTC - 4:00)
System Uptime: 0 days 20:23:20.365
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800e52c060, fffffa800e52c340, fffff80002fd3db0}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800e52c060
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR: 0xF4_IOERR
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800e52c060
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR: 0xF4_IOERR
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800e52c060
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR: 0xF4_IOERR
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800e52c060
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR: 0xF4_IOERR
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
Followup: MachineOwner
---------