Blue screen unexpectedly


  1. XL12345
    Posts : 1
    64-bit
       New #1

    Blue screen unexpectedly


    Hi!

    I have a windows 7 64-bit OS on my laptop which is just a few moths old. It is a vaio with Core i7 processor. i started having a crash with Blue screen since last week. when i switch off at the time, it reboots but at the log-in interface, it crashes again. i tried system restore from safe mode and it did not help till i used the windows repair DVD and it stopped. it just did one today and posted this information:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1
    BCP1: 000000007722FA0A
    BCP2: 0000000000000000
    BCP3: 000000000000FFFF
    BCP4: FFFFF8800A476CA0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\031411-22885-01.dmp
    C:\Users\Lexxxy\AppData\Local\Temp\WER-68640-0.sysdata.xml

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    Is there any help?
      My Computer
    Quote Quote

  3. mgorman87
    Posts : 1,782
    Windows 7 Home Premium 64bit
       New #2

    Welcome to SevenForums. Please see the link below on how to post your system dumps.

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer
    Quote Quote

 

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