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Windows 7: Blue screen unexpectedly


14 Mar 2011   #1

64-bit
 
 
Blue screen unexpectedly

Hi!

I have a windows 7 64-bit OS on my laptop which is just a few moths old. It is a vaio with Core i7 processor. i started having a crash with Blue screen since last week. when i switch off at the time, it reboots but at the log-in interface, it crashes again. i tried system restore from safe mode and it did not help till i used the windows repair DVD and it stopped. it just did one today and posted this information:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1
BCP1: 000000007722FA0A
BCP2: 0000000000000000
BCP3: 000000000000FFFF
BCP4: FFFFF8800A476CA0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031411-22885-01.dmp
C:\Users\Lexxxy\AppData\Local\Temp\WER-68640-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Is there any help?

My System SpecsSystem Spec
.

14 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Welcome to SevenForums. Please see the link below on how to post your system dumps.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
Reply

 Blue screen unexpectedly




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