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Windows 7: Unremovable Gadget/virus

14 Mar 2011   #1
tangibletang

Windows 7 Home Premium 64bit
 
 
Unremovable Gadget/virus

I installed a 'pac-man gadget' from the windows website. This turned out to be a non-working gadget that is now unable to uninstall. When I go to uninstall the gadget it says "This action cannot be completed because the program is opened in another file." I believe it is a virus disguised as a program used to take information. I have Webroot Anti-virus and thus far nothing has happened but it is impossible to remove the widget. Any help on how to remove this would be appreciated.
Thanks much.


My System SpecsSystem Spec
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14 Mar 2011   #2
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Use System Restore to restore to a point before the problem started.
This would been cause if Windows Sidebar is opened - close it and try to uninstall.

Contact the publishers of the gadget and let them know that the gadget is not working.
My System SpecsSystem Spec
14 Mar 2011   #3
tangibletang

Windows 7 Home Premium 64bit
 
 
Gadget

I actually contacted a few people who installed it and they said they are having the same problems with the gadget and that they also cannot get it to uninstall.

Thank you
My System SpecsSystem Spec
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14 Mar 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Contact the publishers means by asking the owner who made the Pac-Man gadget.
Again, run System Restore and restore to a point before you installed the gadget.
My System SpecsSystem Spec
14 Mar 2011   #5
tangibletang

Windows 7 Home Premium 64bit
 
 

I know what that means and I did contact the publishers. Will do.
My System SpecsSystem Spec
Reply

 Unremovable Gadget/virus




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