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Windows 7: BSOD 2nd machine

16 Mar 2011   #1
BDM

Windows 7 x64 Home Premium
 
 
BSOD 2nd machine

This is my other home build recently suffering the BSOD. All stock, except I have MSI AB for graphics card control. It's off, and still the BSOD occur every 5 minutes to 20 minutes, just idling, or even when shutting down or booting up. I could not run a perfmon /report it just errors out. Specs are:

Gigabyte EP45-UD3P
Q9550 Core 2 quad
WD 320/gb Blue
Crucial 4/gb RAM (2x2 modules)
No on-board sound
Windows 7 Home Premium

Thank you,
Brian


My System SpecsSystem Spec
.

16 Mar 2011   #2
BDM

Windows 7 x64 Home Premium
 
 

Anyone?
My System SpecsSystem Spec
17 Mar 2011   #3
BDM

Windows 7 x64 Home Premium
 
 

Anyone at all
My System SpecsSystem Spec
.


17 Mar 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Start by installing this updated Realtek ethernet driver: Realtek

Also run some hardware diagnostics, starting with the three Prime95 tests: http://www.sevenforums.com/tutorials...t-prime95.html

Next, run SeaTools: SeaTools for Windows | Seagate

Memtest86 is also a good ideal: RAM - Test with Memtest86+

Finally, run driver verifier: Driver Verifier - Enable and Disable

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar 16 00:17:18.052 2011 (UTC - 4:00)
System Uptime: 0 days 1:11:39.831
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : intelppm.sys ( intelppm+39c2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_intelppm+39c2
SystemProductName = EP45-UD3P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Mar 15 23:03:34.198 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:14.587
Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiFindNodeOrParent+0
SystemProductName = EP45-UD3P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Mar 15 22:11:57.458 2011 (UTC - 4:00)
System Uptime: 0 days 0:44:51.237
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for NETIO.SYS - 
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : NETIO.SYS ( NETIO!RtlInitializeTimerWheelEntry+ed5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlInitializeTimerWheelEntry+ed5
SystemProductName = EP45-UD3P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Mar 15 21:22:07.537 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:36.316
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = EP45-UD3P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Mar 12 19:42:26.768 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:35.501
Probably caused by : ntkrnlmp.exe ( nt!KeAcquireInStackQueuedSpinLock+5f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KeAcquireInStackQueuedSpinLock+5f
SystemProductName = EP45-UD3P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
17 Mar 2011   #5
BDM

Windows 7 x64 Home Premium
 
 

Jonathan I'll do that. I thought the Realtek was up to date (per DriverGenius), but I'm starting to wonder how good that program is. I did run memtest86 the other day for several hours. As usual, no faults. Though I sometimes wonder. Thank you.

Brian
My System SpecsSystem Spec
18 Mar 2011   #6
BDM

Windows 7 x64 Home Premium
 
 

Updated the Realtek driver, ran both memtest and prime95, both passed after a few hours. I have the driver verification running, and it was running during the dump. Not sure what to pull off that. Here is the dump file of the latest crashes
My System SpecsSystem Spec
18 Mar 2011   #7
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Please remove DriverGenius - those sort of programs cause nothing but problems.
My System SpecsSystem Spec
18 Mar 2011   #8
Jonathan_King

Windows 7 Professional x64
 
 

What is the make/model of your PSU?

Go ahead and turn off Driver Verifier now; apparently this problem is not with drivers but rather with hardware.

We are seeing some hard drive errors:
Code:
Event[14]:
  Log Name: System
  Source: Disk
  Date: 2011-03-17T22:54:58.390
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: GIGABYTE-PC
  Description: 
The driver detected a controller error on \Device\Harddisk0\DR0.


Event[22]:
  Log Name: System
  Source: Disk
  Date: 2011-03-17T22:41:54.939
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: GIGABYTE-PC
  Description: 
The device, \Device\Harddisk0\DR0, has a bad block.
Due to the frequency of these errors, I suspect a bad hard drive. Please run SeaTools, both the Short and Long DSTs.

Also, open a command prompt and enter chkdsk /r.

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Mar 17 22:37:56.384 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:15.773
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!KiPageFault+260
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Mar 17 21:28:46.420 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:12.199
Probably caused by : CI.dll ( CI!A_SHAUpdate+60 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_VRF_CI!A_SHAUpdate+60
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar 16 01:02:11.812 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:55.591
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
SystemProductName = EP45-UD3P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
18 Mar 2011   #9
BDM

Windows 7 x64 Home Premium
 
 

I ran a full disc scan using WD tools if that matters, found no errors. Also Windows ran a disc check on it's own after the last crash. It went into scan before boot-up. No errors found. If this continues, I may just run a Windows repair. And if faults still occur, I'll try another HD. Thanks for the assistance gents.

P.S., I unloaded DriverGenius the other day. The problems seemed to occur after it's use. Though I've used it for a long time without issues. But I understand the fact that wrong drivers may get used, or even new drivers can create issues.
My System SpecsSystem Spec
18 Mar 2011   #10
Jonathan_King

Windows 7 Professional x64
 
 

You may try a system restore to revert those changed DriverGenius made: System Restore

If you know exactly which drivers were updated, a more convenient option would be to do a driver rollback of those: Device Manager - Roll Back Driver - Vista Forums
My System SpecsSystem Spec
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 BSOD 2nd machine




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