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Windows 7: Problem when trying to upload dump file

16 Mar 2011   #1

windows 7 home premium 64bit
 
 
Problem when trying to upload dump file

I am getting intermittent BSODs, when I try and upload the dmp. file it says that I need administrator permission, but, I am logged in as admin. Can someone give me a hand please

My System SpecsSystem Spec
.

16 Mar 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by the514 View Post
I am getting intermittent BSODs, when I try and upload the dmp. file it says that I need administrator permission, but, I am logged in as admin. Can someone give me a hand please
drag the DMP to desktop zip and upload from there




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 Problem when trying to upload dump file





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