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Windows 7: Continual BSODs, hope you guys can assist.


17 Mar 2011   #1

Windows 7 Pro
 
 
Continual BSODs, hope you guys can assist.

Hope you guys can help out, thanks a bunch for your time. I've just about done everything I can, myself.

I'm using retail x64 Pro (Really hope I don't need a reinstall as the key that came with it wasn't recognised and I had to get a MS technician to remotely connect to activate my copy) The system's just over a year old and was built to install this on, with a couple of gig of DDR1333, a Phenom II x2 550 and some decent drives.

This is doubly annoying as the system acts as the network's router, with all the other systems connecting through the switch hooked up to its secondary ethernet port, and it linked in to the cable modem directly. So right now I have no network, as ICS doesn't seem to run in safe mode. I suppose I'd best get round to replacing the PSU on my Ubuntu box that used to handle router functions. So much for my constant extolling of the virtues of Windows 7 as the most stable Windows ever (Though it IS still the only Windows that seems capable of restarting itself after a bluescreen, even if it does get caught in an infinite crashloop)

I keep getting bluescreens about 10 seconds after windows loads. It also happens about half the times I try and load up windows in safe mode with networking enabled (Which I'm in now) in these cases an IRQL not less than or equal error is the most common one. The problems started yesterday. Unfortunately, yesterday a trojan got on my system (not that it was a very GOOD one, since I became aware of it from the fact that windows was reporting that the trojan's executable had crashed every 5 minutes) - MBAM fixed that (With a Spybot S&D and AVG full scan into the bargain in case MBAM missed anything - it hadn't) but unfortunately, about 12 hours later my crash problems began. And of course the antivirus had purged my system restore history, to prevent reinfection...

My logs are attached.

Unfortunately, while I can run perfmon, perfmon /report gives the error

Error:


An error occured while attempting to generate the report.



The system cannot find the path specified.

My System SpecsSystem Spec
.

17 Mar 2011   #2

Windows 7 Pro
 
 

Also - no new hardware has been installed since I built the system, and it's rare that I install any software. I did uninstall Daemon Tools as it was said to sometimes cause nt kernel issues like mine, but no such luck.

*Edit*
In fact, while you guys deal with this, I may go and install Ubuntu on my secondary drive, just so I have a working, usable system for the time being.
My System SpecsSystem Spec
17 Mar 2011   #3

Windows 8.1 Pro x64
 
 

information   Information
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Remove any Zone Alarm Software, use the Removal Tool to completely remove it

Code:
sptd.sys        fffff880`010b4000    fffff880`011db000    0x00127000    0x4bbd315c    08/04/2010 05:29:00
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffff, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cb8c18, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f070e0
 ffffffffffffffff 

CURRENT_IRQL:  2

FAULTING_IP: 
nt! ?? ::FNODOBFM::`string'+3e61b
fffff800`02cb8c18 488908          mov     qword ptr [rax],rcx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  dllhost.exe

TRAP_FRAME:  fffff88005d313d0 -- (.trap 0xfffff88005d313d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffffffffffffff rbx=0000000000000000 rcx=ffffffffffffffff
rdx=fffff88001d316f0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cb8c18 rsp=fffff88005d31560 rbp=fffff880009e8180
 r8=0000000000000001  r9=0000000000000009 r10=fffff80002c5f000
r11=fffff88005d31638 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt! ?? ::FNODOBFM::`string'+0x3e61b:
fffff800`02cb8c18 488908          mov     qword ptr [rax],rcx ds:3332:ffffffff`ffffffff=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cceb69 to fffff80002ccf600

STACK_TEXT:  
fffff880`05d31288 fffff800`02cceb69 : 00000000`0000000a ffffffff`ffffffff 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`05d31290 fffff800`02ccd7e0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000003 : nt!KiBugCheckDispatch+0x69
fffff880`05d313d0 fffff800`02cb8c18 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff880`05d31560 fffffa80`0285d74c : fffff8a0`030c5120 00000000`00000000 fffffa80`0363efb0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3e61b
fffff880`05d31640 fffff8a0`030c5120 : 00000000`00000000 fffffa80`0363efb0 00000000`00000000 00000000`00000000 : 0xfffffa80`0285d74c
fffff880`05d31648 00000000`00000000 : fffffa80`0363efb0 00000000`00000000 00000000`00000000 fffff800`02cf6956 : 0xfffff8a0`030c5120


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+3e61b
fffff800`02cb8c18 488908          mov     qword ptr [rax],rcx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+3e61b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0xA_nt!_??_::FNODOBFM::_string_+3e61b

BUCKET_ID:  X64_0xA_nt!_??_::FNODOBFM::_string_+3e61b

Followup: MachineOwner
---------
Remove ATI Tools, it uses an old driver that may cause BSODs
Code:
atitray64.sys        fffff880`03fcf000    fffff880`03fd8000    0x00009000    0x463b948c    05/05/2007 00:16:12
Update your VIA Rhine Family Fast Ethernet Adapter driver
http://www.via.com.tw/en/support/drivers.jsp
Code:
fet6x64.sys        fffff880`040b0000    fffff880`040bbb00    0x0000bb00    0x485a45a2    19/06/2008 15:40:18
My System SpecsSystem Spec
.


17 Mar 2011   #4

Windows 7 Pro
 
 

Removing Daemon just switched my errors to IRQL not less than or equal ones. However, I will run the ZA removal one right now to make sure that's fully gone. That piece of crap kept crashing itself on boot. I only had it a few days.
Wish me luck on the reboot. My last couple of attempts to boot into safe mode also bluescreened.
My System SpecsSystem Spec
17 Mar 2011   #5

Windows 7 Pro
 
 

As for ATI tools - can you recommend me an alternative to it for setting the brightness and colour balance of my secondary monitor? That one's really dark and needs a major gamma boost to be usable. (Also I doubt ATI tools is at fault here as I've used it since the computer was built with no problems)

Looking for a new ethernet driver now. (Though my device manager recognises them as a D-link and an Atheros one - no VIA one.)

*Edit* Okay, I'm in normal mode now - so far so good. Seems Windows Firewall has started blocking all network traffic using my ICS though, so it's about time I replaced Zonealarm and got a real firewall. Recommendations on a free one?
My System SpecsSystem Spec
17 Mar 2011   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Sunyavadin View Post
As for ATI tools - can you recommend me an alternative to it for settign the brightness and colour balance of my secondary monitor? That one's really dark and needs a major gamma boost to be usable. (Also I doubt ATI tools is at fault here as I've used it since the computer was built with no problems)

Looking for a new ethernet driver now.
Remove it temporarily for troubleshooting purposes until your get the BSODs fixed, you can reinstall it later

Upload any new dumps file BSODs occur again
My System SpecsSystem Spec
17 Mar 2011   #7

Windows 7 Pro
 
 

Well, that's an hour of uptime. Still, not having a firewall is inviting far worse. Really need to decide on one...
My System SpecsSystem Spec
17 Mar 2011   #8

Windows 7 Professional x64
 
 

Use the Windows Firewall; that is all you really need.
My System SpecsSystem Spec
17 Mar 2011   #9

Windows 7 Pro
 
 

Alas, I can't. As it unilaterally blocks my LAN even on the lowest possible security settings. Going for something I can manually configure. OA seems to have decent reviews, so I'm trying that.
My System SpecsSystem Spec
17 Mar 2011   #10

Windows 7 Professional x64
 
 

Comodo is also highly rated; you may give that a try.

Firewall Software Download | Free Computer Protection
My System SpecsSystem Spec
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 Continual BSODs, hope you guys can assist.




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