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Windows 7: New PC BSOD's


17 Mar 2011   #1

Windows 7 Home Premium 64-bit
 
 
New PC BSOD's

Blue screens include: DRIVER_IRQL_NOT_LESS_OR_EQUAL
REFERENCE_BY_POINTER

Reference one had: "STOP: 0x00000018....."

Driver one had: "STOP: 0x000000D1...."
and: "SYMNETS.SYS - Address FFFFF8802E08360......."

64 bit OEM pre-installed have reinstalled from partition
1 month old pc

My System SpecsSystem Spec
.

17 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Let's have a look at the ram, normally I would ask you to follow the site's bsod posting instructions but it seems that would be problematic here.

RAM - Test with Memtest86+ <--- link
for the moment follow that link and allow the test to run for 5 to 7 passes.
(unless it spits out errors right away then you know it's a ram issue)
My System SpecsSystem Spec
17 Mar 2011   #3

Windows 7 Professional x64
 
 

In addition to that RAM test, I also suggest a hard drive test; use SeaTools for DOS.
My System SpecsSystem Spec
.


18 Mar 2011   #4

Windows 7 Home Premium 64-bit
 
 

its spitting out a TON of errors, maybe as many errors as it does scans.
My System SpecsSystem Spec
18 Mar 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

If you are talking about the memtest, the new ram is bad.

I would return it immediately.
My System SpecsSystem Spec
18 Mar 2011   #6

Windows 7 Home Premium 64-bit
 
 

i rebooted and it wouldnt start up, so i shut it down. then turned it back on, it said windows couldnt start and it would check for errors. it repaired them and finally started up. I am now running memtest again and it hasnt been spitting out errors like it did the first time.
My System SpecsSystem Spec
19 Mar 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

That makes absolutely no sense...
What windows is doing is completely unrelated to how the memory reports in memtest.
My System SpecsSystem Spec
19 Mar 2011   #8

Windows 7 Home Premium 64-bit
 
 

What exactly are you trying to say? I didn't get much from your post.

Also, why is everyone posting so much pointless white space along with your posts?
My System SpecsSystem Spec
19 Mar 2011   #9

Windows 7 Home Premium 64-bit
 
 

Memtest finished its first pass with no errors. Going to goto bed and let it run overnight. I can post the results tomorrow.

Thanks for the help,
Jordan Adania
My System SpecsSystem Spec
19 Mar 2011   #10

Windows 7 Professional x64
 
 

The signature starts at the bottom of the user info (badges, etc), hence the white space.

I suggest you backup your data, replace the drive, and do a clean install of Windows.

EDIT: seeing as the computer is new, return to the computer to the place you got it, or send it in for repair.
My System SpecsSystem Spec
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 New PC BSOD's




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