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Windows 7: BSOD after new windows installation

19 Mar 2011   #1

Windows 7 home premium x64
 
 
BSOD after new windows installation

Hi all,
after a new and fresh installation of Windows 7 I have a BSOD. Is the second time that I reinstall Windows for this problem.
BSOD description:
Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8001AE2210
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Windows 7 Home premium x64 Full retail original
Age of OS installation: 1 day
Age of pc about 2 years
(Q9550, 6gb ram, geforce 8800gt, asus p5e)

Thanks to all that will help me!


My System SpecsSystem Spec
.

19 Mar 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Giona4 View Post
Hi all,
after a new and fresh installation of Windows 7 I have a BSOD. Is the second time that I reinstall Windows for this problem.
BSOD description:
Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8001AE2210
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Windows 7 Home premium x64 Full retail original
Age of OS installation: 1 day
Age of pc about 2 years
(Q9550, 6gb ram, geforce 8800gt, asus p5e)

Thanks to all that will help me!

This was caused by memory management. Either your memory or a driver.


I suspect the following


asacpi.sys (yours 2005) is a known cause of bsod's




The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).

Download and install it.

Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT before).

Your AV Kasperesky. Also a well known cause. Remove and replace with memory management.

http://support.kaspersky.com/downloa...vremover10.zip

http://www.microsoft.com/security_essentials/



let us know if you need further assistance.


Ken
My System SpecsSystem Spec
19 Mar 2011   #3

Windows 7 home premium x64
 
 

Thank you very much Ken!
I installed the updated ATK0110 driver.

I didn't understand what I have to do with my antivirus (kasperky internet security 2011).
You're telling me that I have to uninstall it? It has never cause me problems before..
My System SpecsSystem Spec
.


19 Mar 2011   #4

Windows 7 home premium x64
 
 

Anyway, I had another BSOD..
Maybe could be the Ram?

I don't think that the problem is kaspersky antivirus, because I have it installed on my laptop with Windows 7 professional and works fine..

Any other suggestion?

Thanks
My System SpecsSystem Spec
19 Mar 2011   #5

Windows 7 64bit
 
 

I am having constant BSOD and now removed kaspersky to rule out this problem and yet I still get BSOD so I am not sure if its kaspersky. You should do a memtest to see If your RAM is faulty
My System SpecsSystem Spec
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