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Windows 7: Blue Screen of Death - Laptop


19 Mar 2011   #1

Windows 7 x64
 
 
Blue Screen of Death - Laptop

I keep getting this BSOD error. I have reinstalled windows 7 twice now. Run disk check and it came back fine as far as I know...I keep getting this error a few times a day now. My entire laptop just freezes up and then a minute or so later I get this BSOD error. I restart....it starts back up and either the same BSOD comes up right after or it runs ok for a while before I get the same error again. Sometimes it can run for hours until the error comes up, other times it happens right away.

Is it the motherboard? I had to sent my laptop (Asus G53JW) to the Asus repair centre and they had to replace the motherboard. About a month after this, I get this error often like I explained above. I started getting this around March 8th or so. After the first two times it stopped for a while but lately it's EVERYDAY and a few times a day.

http://img228.imageshack.us/img228/4581/img0231hg.jpg

And the crash dump usually fails, I think.

My specs are:
Intel Core i7-740QM, 15.6" HD LED 120Hz, 6GB RAM, 750GB HDD, NVIDIA GeForce GTX 460M 1.5GB

My System SpecsSystem Spec
.

19 Mar 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by BWpunisher View Post
I keep getting this BSOD error. I have reinstalled windows 7 twice now. Run disk check and it came back fine as far as I know...I keep getting this error a few times a day now. My entire laptop just freezes up and then a minute or so later I get this BSOD error. I restart....it starts back up and either the same BSOD comes up right after or it runs ok for a while before I get the same error again. Sometimes it can run for hours until the error comes up, other times it happens right away.

Is it the motherboard? I had to sent my laptop (Asus G53JW) to the Asus repair centre and they had to replace the motherboard. About a month after this, I get this error often like I explained above. I started getting this around March 8th or so. After the first two times it stopped for a while but lately it's EVERYDAY and a few times a day.

http://img228.imageshack.us/img228/4581/img0231hg.jpg

And the crash dump usually fails, I think.

My specs are:
Intel Core i7-740QM, 15.6" HD LED 120Hz, 6GB RAM, 750GB HDD, NVIDIA GeForce GTX 460M 1.5GB






To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
19 Mar 2011   #3

Windows 7 x64
 
 

Ok I will attempt to do that right now...if it starts up. Sorry. Total noob here and never had BSOD issues before :/

EDIT: Yeah, it's taking a long time on the "startup repair" operation. It says "repairing disk errors. This might take over an hour to complete"

I have done this before after the crashes and it didn't take as long....

Is there anything you can tell from the picture I did show you tho?
My System SpecsSystem Spec
.


19 Mar 2011   #4

Windows 7 x64
 
 

Well....it got to the point that it would get that BSOD error as soon as I booted and it was about to boot to the desktop. I am recovering windows 7 exactly the way it was when I got it thru the Asus recovery program. Afterthat hopefully it boots and I will take the necessary steps to enable the minidump. If it still blue screens on startup then I am screwed and back to Asus RMA I guess..... If it was a hardware issue then it wouldnt run at all right? Idk....I am so lost at this point and trying to reinstall windows so it boots up and let's me enable minidump so that next time it happens I have one to post here.
My System SpecsSystem Spec
19 Mar 2011   #5

Windows 7 x64
 
 

Wow so it got stuck on the BSOD before a minidump file was created. It got stuck on "initializing disk for crash dump". It doesn't seem to blue screen in safe mood with networking. Not yet anyways.
My System SpecsSystem Spec
19 Mar 2011   #6

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

It could be dumping kernel or full memory dumps - not small memory...
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
19 Mar 2011   #7

Windows 7 x64
 
 

I have done all that. Here is a picture of the system recovery screen just in case.

BTW I don't know if this has to do with BSOD but I went into my BIOS and the boot order was my blu-ray Player/DVDRW and THEN the HDD. I switched it around so that the HDD is first and then the blu-ray Player/DVDRW. I have been on the laptop for about 2 hours now without a BSOD and not in safe mode.

The thing is, when the BSOD started it would go from working fine for hours and then everything started to just freeze up and the blue screen would appear or it would go to the blue screen right away as soon as windows loads.

So I will wait and see and report back here. I am hoping IF it does happen again, the minidump file will be created. I sincerly hope this is not a hardware issue as this laptop is 2-3 months old and it's very expensive to replace the parts.
My System SpecsSystem Spec
19 Mar 2011   #8

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

My System SpecsSystem Spec
19 Mar 2011   #9

Windows 7 x64
 
 

Ok thank you. Doing that right now.
My System SpecsSystem Spec
19 Mar 2011   #10

Windows 7 x64
 
 

Alright, here is my JCGriff report. Not sure how to do the system health report as it gives me this error everytime I enter it:
My System SpecsSystem Spec
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