Over the last few days I have been experiencing BSODs about every 2nd day.
Today was a STOP message and 0000000008, no driver shown.
My PC is x86 32 bit
The PC originally had Vista which I upgraded when 7 was released.
The OS is OEM
The hardware was purchased in June 2007
I reinstalled 7 from an image about 3 months ago without problems until a few days ago.
Thank you in anticipation.
Hello,
Update or Uninstall ALL Cyberlink Software: Video editing software, Multimedia Software and Blu-ray playback software by CyberLink
Run Verifier: Driver Verifier - Enable and DisableCode:000.fcl Sat Sep 27 01:11:12 2008
Dean
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000008E, {c0000005, 86c72478, 9b177c40, 0} Probably caused by : ntkrpamp.exe ( nt!NtWaitForSingleObject+66 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: c0000005, The exception code that was not handled Arg2: 86c72478, The address that the exception occurred at Arg3: 9b177c40, Trap Frame Arg4: 00000000 Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: +12a 86c72478 0300 add eax,dword ptr [eax] TRAP_FRAME: 9b177c40 -- (.trap 0xffffffff9b177c40) ErrCode = 00000000 eax=00000000 ebx=00000000 ecx=acb97408 edx=00000001 esi=81cc3703 edi=9b177ce4 eip=86c72478 esp=9b177cb4 ebp=00000001 iopl=0 nv up ei ng nz ac pe cy cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010297 86c72478 0300 add eax,dword ptr [eax] ds:0023:00000000=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x8E PROCESS_NAME: mpc-hc.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 81e75b4d to 86c72478 STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 9b177cb4 81e75b4d 000003a8 00100000 00000000 0x86c72478 9b177d20 81c8a1ea 000003a8 00000000 9b177ce4 nt!NtWaitForSingleObject+0x66 9b177d20 77a970b4 000003a8 00000000 9b177ce4 nt!KiFastCallEntry+0x12a 084ff5f0 00000000 00000000 00000000 00000000 0x77a970b4 STACK_COMMAND: kb FOLLOWUP_IP: nt!NtWaitForSingleObject+66 81e75b4d 8bf8 mov edi,eax SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!NtWaitForSingleObject+66 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrpamp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4ce78a09 FAILURE_BUCKET_ID: 0x8E_nt!NtWaitForSingleObject+66 BUCKET_ID: 0x8E_nt!NtWaitForSingleObject+66 Followup: MachineOwner --------- 1: kd> lmtsmn start end module name 9a6db000 9a707000 000 000.fcl Sat Sep 27 01:11:12 2008 (48DCDF70) 8de57000 8de84000 1394ohci 1394ohci.sys Sat Nov 20 23:01:11 2010 (4CE79C67) 8b6ad000 8b6f5000 ACPI ACPI.sys Sat Nov 20 21:37:52 2010 (4CE788E0) 914f3000 91568f80 AF15BDA AF15BDA.sys Wed Jun 03 12:57:33 2009 (4A25CA7D) 8f49e000 8f4f8000 afd afd.sys Sat Nov 20 21:40:00 2010 (4CE78960) 8debe000 8ded0000 AgileVpn AgileVpn.sys Tue Jul 14 11:55:00 2009 (4A5BC954) 8b623000 8b62c000 amdxata amdxata.sys Sat Mar 20 05:19:01 2010 (4BA3A3F5) 8fa3e000 8fa52480 archlp archlp.sys Tue Jan 12 21:07:05 2010 (4B4C2DA9) a9c99000 a9ca2000 asyncmac asyncmac.sys Tue Jul 14 11:54:46 2009 (4A5BC946) 8b7d9000 8b7e2000 atapi atapi.sys Tue Jul 14 11:11:15 2009 (4A5BBF13) 8b600000 8b623000 ataport ataport.SYS Sat Nov 20 21:38:00 2010 (4CE788E8) 8fbe2000 8fbfe000 AtihdW73 AtihdW73.sys Thu Nov 18 01:00:47 2010 (4CE3C3EF) 8fe07000 9058d000 atikmdag atikmdag.sys Thu Jan 27 11:42:31 2011 (4D40A357) 8fa86000 8fac5000 atikmpag atikmpag.sys Thu Jan 27 11:13:11 2011 (4D409C77) 92960000 929ad000 ATMFD ATMFD.DLL Fri Jan 07 18:43:36 2011 (4D26A808) 91569000 9156c000 BdaSup BdaSup.SYS Tue Jul 14 11:51:23 2009 (4A5BC87B) 8ba14000 8ba1b000 Beep Beep.SYS Tue Jul 14 11:45:00 2009 (4A5BC6FC) 8fa30000 8fa3e000 blbdrive blbdrive.sys Tue Jul 14 11:23:04 2009 (4A5BC1D8) 822aa000 822b2000 BOOTVID BOOTVID.dll Tue Jul 14 13:04:34 2009 (4A5BD9A2) 81501000 8151a000 bowser bowser.sys Tue Jul 14 11:14:21 2009 (4A5BBFCD) 929b0000 929ce000 cdd cdd.dll Sun Nov 21 00:56:35 2010 (4CE7B773) 8b811000 8b830000 cdrom cdrom.sys Sat Nov 20 21:38:09 2010 (4CE788F1) 822f4000 8239f000 CI CI.dll Sun Nov 21 01:05:17 2010 (4CE7B97D) 8bbd8000 8bbfd000 CLASSPNP CLASSPNP.SYS Tue Jul 14 11:11:20 2009 (4A5BBF18) 822b2000 822f4000 CLFS CLFS.SYS Tue Jul 14 11:11:10 2009 (4A5BBF0E) 8ba1d000 8ba7a000 cng cng.sys Tue Jul 14 11:32:55 2009 (4A5BC427) 8deb1000 8debe000 CompositeBus CompositeBus.sys Sat Nov 20 22:50:21 2010 (4CE799DD) 914a8000 914b5000 crashdmp crashdmp.sys Tue Jul 14 11:45:50 2009 (4A5BC72E) 8fa18000 8fa30000 dfsc dfsc.sys Sat Nov 20 21:42:32 2010 (4CE789F8) 8f40a000 8f416000 discache discache.sys Tue Jul 14 11:24:04 2009 (4A5BC214) 8bc00000 8bc11000 disk disk.sys Tue Jul 14 11:11:28 2009 (4A5BBF20) 91435000 9144e000 drmk drmk.sys Tue Jul 14 12:36:05 2009 (4A5BD2F5) 914c0000 914c9000 dump_atapi dump_atapi.sys Tue Jul 14 11:11:15 2009 (4A5BBF13) 914b5000 914c0000 dump_dumpata dump_dumpata.sys Tue Jul 14 11:11:16 2009 (4A5BBF14) 914c9000 914da000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:12:47 2009 (4A5BBF6F) 9149e000 914a8000 Dxapi Dxapi.sys Tue Jul 14 11:25:25 2009 (4A5BC265) 8fac5000 8fb7c000 dxgkrnl dxgkrnl.sys Sat Nov 20 22:08:14 2010 (4CE78FFE) 9058d000 905c6000 dxgmms1 dxgmms1.sys Thu Feb 03 16:45:05 2011 (4D4A24C1) 815ac000 815d6000 fastfat fastfat.SYS Tue Jul 14 11:14:01 2009 (4A5BBFB9) 8de84000 8de8f000 fdc fdc.sys Tue Jul 14 11:45:45 2009 (4A5BC729) 8b7e2000 8b7f3000 fileinfo fileinfo.sys Tue Jul 14 11:21:51 2009 (4A5BC18F) 8fbc7000 8fbd1000 flpydisk flpydisk.sys Tue Jul 14 11:45:45 2009 (4A5BC729) 8239f000 823d3000 fltmgr fltmgr.sys Tue Jul 14 11:11:13 2009 (4A5BBF11) 8ba88000 8ba91000 Fs_Rec Fs_Rec.sys Tue Jul 14 11:11:14 2009 (4A5BBF12) 8b9ce000 8ba00000 fvevol fvevol.sys Sat Nov 20 21:40:22 2010 (4CE78976) 8bd62000 8bd93000 fwpkclnt fwpkclnt.sys Sat Nov 20 21:39:08 2010 (4CE7892C) 81c15000 81c4c000 hal halmacpi.dll Sat Nov 20 21:37:38 2010 (4CE788D2) 905c6000 905e5000 HDAudBus HDAudBus.sys Sat Nov 20 22:59:28 2010 (4CE79C00) 9144e000 9149e000 HdAudio HdAudio.sys Sat Nov 20 23:00:19 2010 (4CE79C33) 91577000 9158a000 HIDCLASS HIDCLASS.SYS Sat Nov 20 22:59:37 2010 (4CE79C09) 9158a000 91590480 HIDPARSE HIDPARSE.SYS Tue Jul 14 11:50:59 2009 (4A5BC863) 9156c000 91577000 hidusb hidusb.sys Sat Nov 20 22:59:38 2010 (4CE79C0A) 8147c000 81501000 HTTP HTTP.sys Sat Nov 20 21:40:17 2010 (4CE78971) 8bdea000 8bdf2000 hwpolicy hwpolicy.sys Sat Nov 20 21:37:35 2010 (4CE788CF) 8b7a7000 8b7ae000 intelide intelide.sys Tue Jul 14 11:11:19 2009 (4A5BBF17) 8fa74000 8fa86000 intelppm intelppm.sys Tue Jul 14 11:11:03 2009 (4A5BBF07) 8df5b000 8df68000 kbdclass kbdclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13) 91591000 9159d000 kbdhid kbdhid.sys Sat Nov 20 22:50:10 2010 (4CE799D2) 81b3e000 81b46000 kdcom kdcom.dll Tue Jul 14 13:08:58 2009 (4A5BDAAA) 8df77000 8dfab000 ks ks.sys Sat Nov 20 22:50:17 2010 (4CE799D9) 8b9bb000 8b9ce000 ksecdd ksecdd.sys Sat Nov 20 21:38:54 2010 (4CE7891E) 8bb86000 8bbab000 ksecpkg ksecpkg.sys Tue Jul 14 11:34:00 2009 (4A5BC468) 915f4000 915fbd80 LHidFilt LHidFilt.Sys Wed Aug 25 05:20:48 2010 (4C73FF70) 8ba00000 8ba10000 lltdio lltdio.sys Tue Jul 14 11:53:18 2009 (4A5BC8EE) 8fa0b000 8fa12780 LMouFilt LMouFilt.Sys Wed Aug 25 05:20:53 2010 (4C73FF75) 915bf000 915da000 luafv luafv.sys Tue Jul 14 11:15:44 2009 (4A5BC020) 82214000 82299000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sun Nov 21 01:00:54 2010 (4CE7B876) 915b4000 915bf000 monitor monitor.sys Tue Jul 14 11:25:58 2009 (4A5BC286) 8df68000 8df75000 mouclass mouclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13) 8fa00000 8fa0b000 mouhid mouhid.sys Tue Jul 14 11:45:08 2009 (4A5BC704) 8b7c3000 8b7d9000 mountmgr mountmgr.sys Sat Nov 20 21:38:09 2010 (4CE788F1) 823d3000 823f9680 MpFilter MpFilter.sys Wed Sep 15 09:23:59 2010 (4C8FE7EF) 9a7de000 9a7e3900 MpKsl7858b7e9 MpKsl7858b7e9.sys Wed Mar 31 15:06:14 2010 (4BB2AE16) 9a7c8000 9a7d1200 MpNWMon MpNWMon.sys Wed Sep 15 09:23:50 2010 (4C8FE7E6) 8151a000 8152c000 mpsdrv mpsdrv.sys Tue Jul 14 11:52:52 2009 (4A5BC8D4) 8152c000 8154f000 mrxsmb mrxsmb.sys Sat Nov 20 21:42:40 2010 (4CE78A00) 8154f000 8158a000 mrxsmb10 mrxsmb10.sys Sat Nov 20 21:44:15 2010 (4CE78A5F) 8158a000 815a5000 mrxsmb20 mrxsmb20.sys Sat Nov 20 21:42:47 2010 (4CE78A07) 8f462000 8f46d000 Msfs Msfs.SYS Tue Jul 14 11:11:26 2009 (4A5BBF1E) 8b6fe000 8b706000 msisadrv msisadrv.sys Tue Jul 14 11:11:09 2009 (4A5BBF0D) 8b990000 8b9bb000 msrpc msrpc.sys Tue Jul 14 11:11:59 2009 (4A5BBF3F) 8f400000 8f40a000 mssmbios mssmbios.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD) 8bdda000 8bdea000 mup mup.sys Tue Jul 14 11:14:14 2009 (4A5BBFC6) 8ba91000 8bb48000 ndis ndis.sys Sat Nov 20 21:39:19 2010 (4CE78937) 8dee8000 8def3000 ndistapi ndistapi.sys Tue Jul 14 11:54:24 2009 (4A5BC930) 81459000 81469000 ndisuio ndisuio.sys Sat Nov 20 23:06:36 2010 (4CE79DAC) 8def3000 8df15000 ndiswan ndiswan.sys Sat Nov 20 23:07:48 2010 (4CE79DF4) 8fbd1000 8fbe2000 NDProxy NDProxy.SYS Sat Nov 20 23:07:39 2010 (4CE79DEB) 8f561000 8f56f000 netbios netbios.sys Tue Jul 14 11:53:54 2009 (4A5BC912) 8f4f8000 8f52a000 netbt netbt.sys Sat Nov 20 21:39:22 2010 (4CE7893A) 8bb48000 8bb86000 NETIO NETIO.SYS Sat Nov 20 21:40:03 2010 (4CE78963) 9a7d2000 9a7ddc00 NisDrvWFP NisDrvWFP.sys Wed Sep 15 09:24:12 2010 (4C8FE7FC) 8f46d000 8f47b000 Npfs Npfs.SYS Tue Jul 14 11:11:31 2009 (4A5BBF23) 8f5ee000 8f5f8000 nsiproxy nsiproxy.sys Tue Jul 14 11:12:08 2009 (4A5BBF48) 81c4c000 8205e000 nt ntkrpamp.exe Sat Nov 20 21:42:49 2010 (4CE78A09) 8b861000 8b990000 Ntfs Ntfs.sys Sat Nov 20 21:39:08 2010 (4CE7892C) 8bc11000 8bc18000 Null Null.SYS Tue Jul 14 11:11:12 2009 (4A5BBF10) 81413000 81459000 nwifi nwifi.sys Tue Jul 14 11:51:59 2009 (4A5BC89F) 8f531000 8f550000 pacer pacer.sys Tue Jul 14 11:53:58 2009 (4A5BC916) 8de99000 8deb1000 parport parport.sys Tue Jul 14 11:45:34 2009 (4A5BC71E) 8b73b000 8b74c000 partmgr partmgr.sys Sat Nov 20 21:38:14 2010 (4CE788F6) 815a5000 815ac000 parvdm parvdm.sys Tue Jul 14 11:45:29 2009 (4A5BC719) 8b706000 8b730000 pci pci.sys Sat Nov 20 21:37:57 2010 (4CE788E5) 8b7bc000 8b7c3000 pciide pciide.sys Tue Jul 14 11:11:19 2009 (4A5BBF17) 8b7ae000 8b7bc000 PCIIDEX PCIIDEX.SYS Tue Jul 14 11:11:15 2009 (4A5BBF13) 8ba7a000 8ba88000 pcw pcw.sys Tue Jul 14 11:11:10 2009 (4A5BBF0E) 9a60c000 9a6a3000 peauth peauth.sys Tue Jul 14 12:35:44 2009 (4A5BD2E0) 91406000 91435000 portcls portcls.sys Tue Jul 14 11:51:00 2009 (4A5BC864) 82299000 822aa000 PSHED PSHED.dll Tue Jul 14 13:09:36 2009 (4A5BDAD0) 8ded0000 8dee8000 rasl2tp rasl2tp.sys Tue Jul 14 11:54:33 2009 (4A5BC939) 8df15000 8df2d000 raspppoe raspppoe.sys Tue Jul 14 11:54:53 2009 (4A5BC94D) 8df2d000 8df44000 raspptp raspptp.sys Tue Jul 14 11:54:47 2009 (4A5BC947) 8df44000 8df5b000 rassstp rassstp.sys Tue Jul 14 11:54:57 2009 (4A5BC951) 8f5ad000 8f5ee000 rdbss rdbss.sys Sat Nov 20 21:42:44 2010 (4CE78A04) 8f44a000 8f452000 RDPCDD RDPCDD.sys Sat Nov 20 23:22:19 2010 (4CE7A15B) 8f452000 8f45a000 rdpencdd rdpencdd.sys Tue Jul 14 12:01:39 2009 (4A5BCAE3) 8f45a000 8f462000 rdprefmp rdprefmp.sys Tue Jul 14 12:01:41 2009 (4A5BCAE5) 8bbab000 8bbd8000 rdyboost rdyboost.sys Sat Nov 20 22:00:07 2010 (4CE78E17) 81469000 8147c000 rspndr rspndr.sys Tue Jul 14 11:53:20 2009 (4A5BC8F0) 9a6a3000 9a6ad000 secdrv secdrv.SYS Thu Sep 14 01:18:32 2006 (45080528) 8de8f000 8de99000 serenum serenum.sys Tue Jul 14 11:45:27 2009 (4A5BC717) 8f56f000 8f589000 serial serial.sys Tue Jul 14 11:45:33 2009 (4A5BC71D) 8bdd2000 8bdda000 spldr spldr.sys Tue May 12 04:13:47 2009 (4A084EBB) 9a756000 9a7a7000 srv srv.sys Sat Nov 20 21:45:29 2010 (4CE78AA9) 9a707000 9a756000 srv2 srv2.sys Sat Nov 20 21:44:35 2010 (4CE78A73) 9a6ad000 9a6ce000 srvnet srvnet.sys Sat Nov 20 21:44:27 2010 (4CE78A6B) 8df75000 8df76380 swenum swenum.sys Tue Jul 14 11:45:08 2009 (4A5BC704) 8bc18000 8bd62000 tcpip tcpip.sys Sat Nov 20 21:41:36 2010 (4CE789C0) 9a6ce000 9a6db000 tcpipreg tcpipreg.sys Sat Nov 20 23:07:13 2010 (4CE79DD1) 8f492000 8f49e000 TDI TDI.SYS Sat Nov 20 21:39:18 2010 (4CE78936) 8f47b000 8f492000 tdx tdx.sys Sat Nov 20 21:39:17 2010 (4CE78935) 8f59c000 8f5ad000 termdd termdd.sys Sat Nov 20 23:21:10 2010 (4CE7A116) 92930000 92939000 TSDDD TSDDD.dll unavailable (00000000) 8fa53000 8fa74000 tunnel tunnel.sys Sat Nov 20 23:06:40 2010 (4CE79DB0) 8dfab000 8dfb9000 umbus umbus.sys Sat Nov 20 23:00:23 2010 (4CE79C37) 914da000 914f1000 usbccgp usbccgp.sys Sat Nov 20 23:00:08 2010 (4CE79C28) 914f1000 914f2700 USBD USBD.SYS Tue Jul 14 11:51:05 2009 (4A5BC869) 905f0000 905ff000 usbehci usbehci.sys Tue Jul 14 11:51:14 2009 (4A5BC872) 8dfb9000 8dffd000 usbhub usbhub.sys Sat Nov 20 23:00:34 2010 (4CE79C42) 8fb7c000 8fbc7000 USBPORT USBPORT.SYS Tue Jul 14 11:51:13 2009 (4A5BC871) 9159d000 915b4000 USBSTOR USBSTOR.SYS Sat Nov 20 22:59:48 2010 (4CE79C14) 905e5000 905f0000 usbuhci usbuhci.sys Tue Jul 14 11:51:10 2009 (4A5BC86E) 8b730000 8b73b000 vdrvroot vdrvroot.sys Tue Jul 14 11:46:19 2009 (4A5BC74B) 8b7f3000 8b7ff000 vga vga.sys Tue Jul 14 11:25:50 2009 (4A5BC27E) 8f41c000 8f43d000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:25:49 2009 (4A5BC27D) 8b74c000 8b75c000 volmgr volmgr.sys Sat Nov 20 21:38:06 2010 (4CE788EE) 8b75c000 8b7a7000 volmgrx volmgrx.sys Tue Jul 14 11:11:41 2009 (4A5BBF2D) 8bd93000 8bdd2000 volsnap volsnap.sys Sat Nov 20 21:38:13 2010 (4CE788F5) 8f550000 8f561000 vwififlt vwififlt.sys Tue Jul 14 11:52:03 2009 (4A5BC8A3) 8f589000 8f59c000 wanarp wanarp.sys Sat Nov 20 23:07:45 2010 (4CE79DF1) 8f43d000 8f44a000 watchdog watchdog.sys Tue Jul 14 11:24:10 2009 (4A5BC21A) 8b62e000 8b69f000 Wdf01000 Wdf01000.sys Tue Jul 14 11:11:36 2009 (4A5BBF28) 8b69f000 8b6ad000 WDFLDR WDFLDR.SYS Tue Jul 14 11:11:25 2009 (4A5BBF1D) 8f52a000 8f531000 wfplwf wfplwf.sys Tue Jul 14 11:53:51 2009 (4A5BC90F) 926d0000 9291d000 win32k win32k.sys Wed Jan 05 16:50:40 2011 (4D23EA90) 8b6f5000 8b6fe000 WMILIB WMILIB.SYS Tue Jul 14 11:11:22 2009 (4A5BBF1A) 915da000 915f4000 WudfPf WudfPf.sys Sat Nov 20 22:58:55 2010 (4CE79BDF) 9a7a7000 9a7c7480 WUDFRd WUDFRd.sys Sat Nov 20 22:59:19 2010 (4CE79BF7) 8de06000 8de57000 yk62x86 yk62x86.sys Mon Sep 28 19:33:34 2009 (4AC058BE) Unloaded modules: a9c2f000 a9c99000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0006A000 8b830000 8b861000 PCGenFAM.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00031000 8bdf2000 8bdff000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000D000 8ba00000 8ba0b000 dump_ataport Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 8ba0b000 8ba14000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00009000 8b800000 8b811000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00011000
Thank you very much. That seems to have solved the problem.
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