BSOD when switching user

DeanP · 23 Mar 2011

shutdo · 24 Mar 2011

I can startup normally, but the problem is that, with the Verifier enabled, when my PC crashes, there is no BSOD, instead a total black screen. but with verifier disabled, I get BSODs again.

DeanP · 24 Mar 2011

I've requested someone to take a look at this - because I haven't encountered this error before. May take hours for him to post.

shutdo · 24 Mar 2011

It's ok, i can wait and you have been very helpful already, thank you

Jonathan_King · 24 Mar 2011

Hello,

Try selecting about 3 or 4 drivers to verify, and test with those; if no BSODs or black screens after a little while, move on to the next few drivers. Unfortunately this is a time consuming process, but it's for the better.

I've seen very few benefits from running SFC in a BSOD thread, but I would like you to do it this time; I feel it's a worthwhile procedure in your case. Open a command prompt with administrative privileges, and enter the following:

Code:

sfc /scannow

shutdo · 24 Mar 2011

I'm sorry, but do you mean selecting a few drivers in the verifier, reboot and than use command prompt until BSOD appear?
BTW, thanks for replying

Jonathan_King · 24 Mar 2011

I'm not sure if one or both of us are confused here; you shouldn't need to use the command prompt at all. Just use Windows like you normally do.

shutdo · 24 Mar 2011

Jonathan_King said:

Try selecting about 3 or 4 drivers to verify, and test with those; if no BSODs or black screens after a little while, move on to the next few drivers.

Do you mean selecting 3-4 drivers in Verifier, reboot and see if there is BSOD when logging off or switching users ?? and I'll have to reboot every time??

Jonathan_King said:

I've seen very few benefits from running SFC in a BSOD thread, but I would like you to do it this time; I feel it's a worthwhile procedure in your case. Open a command prompt with administrative privileges, and enter the following:

Code:

sfc /scannow

I've used the command and the result is "Windows Resource Protection did not find any integrity violations." Guess that didn't help??

Jonathan_King · 24 Mar 2011

I hate to bale out of my instructions like that, but I changed my mind about what I'd like you to do. Rather than using Driver Verifier to flag bad drivers (the BSOD analyst way), we can use the process of elimination to narrow down what drivers it can be (the traditional way).

Open MSCONFIG (enter it in the start menu), and go to the Startup tab. Uncheck half of the items, reboot, and see if the problem exists while switching users. If it does, uncheck the rest of the items and try again. If you get to the point where no BSODs are occurring, you can slowly re-enable the startup items you'd like to keep.

shutdo · 26 Mar 2011

OK...I've unchecked everything in the Startup tab and disabled all non-microsoft services in the Service tab in MSCONFIG to perform a clean startup, but I'm still getting BSODs when switching users/logging off....and one thing for sure, Reinstallation is not possible in my situation...

don't know if this would help, but I'll post my minidumps(a lot more this time) anyway...