Blue Screen shut down


  1. Posts : 8
    Windows 7 Ultimate 32bit
       #1

    Blue Screen shut down


    Hi,

    I'm using windows 7 ultimate 32bit OS, since yesterday my laptop is auto restarting with a blue screen error.

    Report :

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 000017F2
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 9A34E0DC
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032011-25989-01.dmp
    C:\Users\xxx\AppData\Local\Temp\WER-38906-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    My laptop is corei3, 4GB DDR3 and recently purchased with clean installation.

    Any solution?

    Thanks
    Sam
    Last edited by sam20e; 20 Mar 2011 at 11:10.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 8
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    Thank you for the info. i've updated my post.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    BSODs caused by the USB/Mobile Modem you are using, update its driver from the manufacturer's website http://www.option.com/en/support/software-download/
    If no drivers are found you should remove that device
    The driver it currently uses is also outdated and not Windows7 certified
    Code:
    gt72ubus.sys    gt72ubus.sys+90dc    0x9900b000    0x99019780    0x0000e780    0x470b6bab    09/10/2007 15:53:15
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {176612db, 2, 0, 990140dc}
    
    Unable to load image \SystemRoot\system32\DRIVERS\gt72ubus.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for gt72ubus.sys
    *** ERROR: Module load completed but symbols could not be loaded for gt72ubus.sys
    Probably caused by : gt72ubus.sys ( gt72ubus+90dc )
    ***************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 176612db, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 990140dc, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 83177700
    Unable to read MiSystemVaType memory at 831570c0
     176612db 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    gt72ubus+90dc
    990140dc f3a5            rep movs dword ptr es:[edi],dword ptr [esi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  80ea5a48 -- (.trap 0xffffffff80ea5a48)
    ErrCode = 00000000
    eax=00000020 ebx=87928768 ecx=00000008 edx=00000020 esi=176612db edi=856aa108
    eip=990140dc esp=80ea5abc ebp=80ea5ac8 iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
    gt72ubus+0x90dc:
    990140dc f3a5            rep movs dword ptr es:[edi],dword ptr [esi]
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 990140dc to 83050b3b
    
    STACK_TEXT:  
    80ea5a48 990140dc badb0d00 00000020 00000000 nt!KiTrap0E+0x2cf
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80ea5ac8 990120a2 88319778 80ea5b2d 879287a4 gt72ubus+0x90dc
    80ea5b30 83130294 884c4c08 87330ab8 86b8b028 gt72ubus+0x70a2
    80ea5b40 83073b9b 83145080 00000000 00000002 nt!ExFreePoolWithTag+0x7f7
    80ea5b88 8341eba9 86b8b028 86b8bc02 80ea5bbc nt!KiSwapThread+0x254
    80ea5b98 8341c7ab 99660917 444e5373 878487d0 hal!KfLowerIrql+0x61
    80ea5b9c 99660917 444e5373 878487d0 8305b650 hal!KfReleaseSpinLock+0xb
    80ea5bbc 00000000 8305b650 85cf09c3 83146fe8 USBPORT!USBPORT_DereferenceDeviceHandle+0x116
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    gt72ubus+90dc
    990140dc f3a5            rep movs dword ptr es:[edi],dword ptr [esi]
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  gt72ubus+90dc
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: gt72ubus
    
    IMAGE_NAME:  gt72ubus.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  470b6bab
    
    FAILURE_BUCKET_ID:  0xD1_gt72ubus+90dc
    
    BUCKET_ID:  0xD1_gt72ubus+90dc
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 8
    Windows 7 Ultimate 32bit
    Thread Starter
       #5

    ya yesterday i started using a new usb modem. thanks alot for the feedback and the support. i will update my driver.

    Thanks again
    Sam
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:09.
Find Us