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Windows 7: BSOD during games.


20 Mar 2011   #1

Windows 7 Home Premium 64 x64
 
 
BSOD during games.

I built my first gaming PC back in December, and up until now, it's run flawlessly. But recently, after playing certain games for around 30 minutes or an hour, I ALWAYS get a BSOD.

Oddly enough, it seems to happen when playing almost any game. Fallout New Vegas runs longer than most games before the BSOD, but minecraft and Civ V both consistently crash my system after less than an hour.

Any no, my PC isn't overheating. Here are my specs.
CPU:AMD Phenom II x4 965 (under a hyper 212+ overclocked to a very stable 3.8ghz)
GPU:Gigabyte Radeon HD6850
Motherboard:ASUS M4A79XTD EVO
PSU: Corsair TX750 (with 750W, that shouldn't be the problem)
RAM: 2x2gb AData DDR3 1600
Hard Drive: Seagate Barracuda 1TB
OS: Windows 7 HP x64 (OEM version)
And an ATI TV Wonder 650 video capture card

I've tested for system stability before, but I tried it again, running prime95 on 3 threads and running furmark at the same time. No overheating or BSODs for the 45 minutes I ran it so far. I'll try each one longer and try running memtest, but my hardware seems fine to me.
Max CPU temp: 45C
Max GPU temp: 65C


But on a side note, I recently upgraded Windows 7 to SP1, and recently updated my AMD drivers and catalyst control center to the most recent version. I suspect that Windows 7 SP1 and the new AMD drivers don't really like each other... especially since minecraft always crashes, even though the game isn't really taxing my system that much. Anyway, here's the crash info.

My System SpecsSystem Spec
.

20 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Code:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002cd7565, Address of the instruction which caused the bugcheck
Arg3: fffff8800b040ff0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExpInterlockedPopEntrySListFault16+0
fffff800`02cd7565 498b08          mov     rcx,qword ptr [r8]

CONTEXT:  fffff8800b040ff0 -- (.cxr 0xfffff8800b040ff0)
rax=0000007bd5480005 rbx=fffff900c1d2bd68 rcx=fffffa8006b3b8b0
rdx=ff7ff900c1c479f1 rsi=fffffa8006b3b8b0 rdi=fffff900c1d2bac0
rip=fffff80002cd7565 rsp=fffff8800b0419d0 rbp=fffff8800b041ca0
 r8=ff7ff900c1c479f0  r9=fffff900c1d2be78 r10=fffffa8006b3b8b0
r11=fffff900c0819130 r12=0000000000000001 r13=fffff8800b041bd8
r14=00000000000025ff r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210286
nt!ExpInterlockedPopEntrySListFault16:
fffff800`02cd7565 498b08          mov     rcx,qword ptr [r8] ds:002b:ff7ff900`c1c479f0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  utorrent.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002cd7565

STACK_TEXT:  
fffff880`0b0419d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExpInterlockedPopEntrySListFault16


FOLLOWUP_IP: 
nt!ExpInterlockedPopEntrySListFault16+0
fffff800`02cd7565 498b08          mov     rcx,qword ptr [r8]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExpInterlockedPopEntrySListFault16+0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

STACK_COMMAND:  .cxr 0xfffff8800b040ff0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0

BUCKET_ID:  X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0

Followup: MachineOwner
This was caused by utorrent but it's most likely caused by something else. You can try uninstalling utorrent to see if your BSOD's go away.

I see that you have Norton installed. Norton is a known BSOD maker on some Windows 7 machines. Try uninstalling that and install http://www.microsoft.com/security_essentials/ for the time being.

Code:
ap6y3q4p.SYS Sat Jul 17 06:58:04 2010
I have no clue what that driver is for. Google returns no results and it's never been mentioned on sevenforums.

Code:
RTCore64.sys Wed May 25 02:39:12 2005
RivaTuner/EVGA Precision/MSI Afterburner (known issues w/Windows 7). Uninstall
My System SpecsSystem Spec
20 Mar 2011   #3

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Download and install Norton Removal tool to remove Norton: Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

ap6y3q4p.SYS is an SPTD.sys variant from Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious of causing BSOD with Win 7. Run this SPTD uninstaller when you are done: DuplexSecure - Downloads
Select Uninstall; Do Not Select Reinstall

You may use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
My System SpecsSystem Spec
.


21 Mar 2011   #4

Windows 7 Home Premium 64 x64
 
 

Thanks for the suggestions. Utorrent wasn't the problem, but i noticed that instead of getting a bsod, my amd video driver would sometimes crash. AMD makes good hardware, but i know they have a bit of a reputation for releasing flakey drivers.

Ill try getting rid of alchohol, norton, and afterburner, but is there any info about amd drivers crashing in the logs?
My System SpecsSystem Spec
Reply

 BSOD during games.




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