New
#1
Windows 7 64 bit crashes upon sleep/hibernate
My computer consistently crashes just before sleeping/hibernating or just after waking you. I have experienced this with SP1 and without. Before removing SP1, the HD will start churning around 17 minutes from leaving it idle. Almost exact to the minute, it will crash after 25 minutes from leaving it idle.
After removing SP1, the system will NOT crash before sleeping. However, it will crash as soon as you wake it up. Below are summary dumps for two representative crashes.
032011-28688-01.dmp 3/20/2011 4:45:38 PM (After SP1 was removed)
PAGE_FAULT_IN_NONPAGED_AREA 0x00000050
fffff981`0c002690
00000000`00000000
fffff880`0143f4e0
00000000`00000005
Ntfs.sys Ntfs.sys+c9836
031911-26317-01.dmp 3/19/2011 9:20:34 PM (Before SP1 was removed)
PAGE_FAULT_IN_NONPAGED_AREA 0x00000050
fffff981`13a02690
00000000`00000000
fffff880`01239460
00000000`00000005
Ntfs.sys Ntfs.sys+c47b6
I am attaching dump files and the Windows performance management report. As a background, the system:
HP Pavilion Elite m9400t
Intel Core 2 Quad Q6700 @2.66 Ghz
6GB DDR2 2400 (Micron Tech and Hynix Semiconductors)
ATI Radeon HD 3650
750 GB HD Samsung HD753LJ
OEM: Vista Ultimate x64
Current (academic): Win7 Professional 64 bit
H/w purchased November 2008
OS: brand new installation
Programs:
Besides Windows, I just installed Office, Chrome, Firefox. I installed but removed Fujitu's ScanSnap scanning software, Windows Live, Windows Security Essentials
Peripherals:
No peripherals are attached
Tests already performed:
Memory tests (memtest86, memtest86+, WIndows) - no errors
chkdsk /f/r (twice) - no errors
I would appreciate any help. Thanks.