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BSOD during Windows update?
Was installing the "important" updates, and got a BSOD. .dmp file is attached.
Was installing the "important" updates, and got a BSOD. .dmp file is attached.
BSOD caused by KernExplorer64.sys which is part of Lavasoft software, it is a known issue with Ad-Aware.
Remove it and install MSE
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 93, {8dc, fffff8a000001a80, fffff8a008102370, 1} Unable to load image KernExplorer64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for KernExplorer64.sys *** ERROR: Module load completed but symbols could not be loaded for KernExplorer64.sys Probably caused by : KernExplorer64.sys ( KernExplorer64+1277 ) INVALID_KERNEL_HANDLE (93) This message occurs if kernel code (server, redirector, other driver, etc.) attempts to close a handle that is not a valid handle. Arguments: Arg1: 00000000000008dc, The handle that NtClose was called with. Arg2: fffff8a000001a80, Arg3: fffff8a008102370 Arg4: 0000000000000001 Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x93 PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff8000332e1d3 to fffff800030d3740 STACK_TEXT: fffff880`08cae7c8 fffff800`0332e1d3 : 00000000`00000093 00000000`000008dc fffff8a0`00001a80 fffff8a0`08102370 : nt!KeBugCheckEx fffff880`08cae7d0 fffff800`033a82e5 : 00000000`00000000 fffffa80`00000000 00000000`00000000 fffff880`053c9b00 : nt! ?? ::NNGAKEGL::`string'+0x20d01 fffff880`08cae8a0 fffff880`053c9277 : fffffa80`018c4740 00000000`c00000bb fffffa80`057263c0 00000000`00000000 : nt!ObReferenceObjectByHandle+0x25 fffff880`08cae8f0 fffffa80`018c4740 : 00000000`c00000bb fffffa80`057263c0 00000000`00000000 fffff880`08cae9b0 : KernExplorer64+0x1277 fffff880`08cae8f8 00000000`c00000bb : fffffa80`057263c0 00000000`00000000 fffff880`08cae9b0 fffff880`08cae9c0 : 0xfffffa80`018c4740 fffff880`08cae900 fffffa80`057263c0 : 00000000`00000000 fffff880`08cae9b0 fffff880`08cae9c0 fffff980`12a0aff8 : 0xc00000bb fffff880`08cae908 00000000`00000000 : fffff880`08cae9b0 fffff880`08cae9c0 fffff980`12a0aff8 00000000`00000000 : 0xfffffa80`057263c0 STACK_COMMAND: kb FOLLOWUP_IP: KernExplorer64+1277 fffff880`053c9277 ?? ??? SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: KernExplorer64+1277 FOLLOWUP_NAME: MachineOwner MODULE_NAME: KernExplorer64 IMAGE_NAME: KernExplorer64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d4abb8a FAILURE_BUCKET_ID: X64_0x93_KernExplorer64+1277 BUCKET_ID: X64_0x93_KernExplorer64+1277 Followup: MachineOwner ---------