New
#1
[Solved] Windows Explorer continually crashing and restarting
SOLVED
by deleting the file before windows explorer recognised the file. i believe it is because of the thumbnail it produced
Hi everyone,
My issue is that Windows Explorer continually crashes and restarts when I log in to my profile. It will load most icons up but then windows explorer will start crashing and restarting. I was joining files together using File Splitter and Joiner and after it joined them together, it began to crash/restart. The file that I joined (mkv file) works and plays fine but when I try to delete it, it will just prepare for ages. It just displays calculating for time/items remaining and speed (i guess I have two problems which i think are interrelated). One is I can't deleted the joined file and perhaps windows explorer does not like this joined file hence crashing. (i have previously joined files and this error never occured)
Things I've tried
- starting in safe mode (windows explorer does not crash)
- tried deleting in safe mode (calculating forever)
- have tried sfc /scannow in safe mode (no error messages)
- scanned with avg command line scanner in safe mode (i dont think there were any problems, i fell asleep before the scan finished)
- attempted to play around with msconfig, I disabled all non microsoft services, still crashed
- tried deleting a registry key related to .mkv files
- unable to move/rename the file or access its properties
Windows 7 is
- x86 (32bit)
- the original installed OS on the system
- an OEM
- 1 year old (give take a month)
- have not reinstalled (so age is same as above)
If anyone can help me fix this issue it will be greatly appreciated!
p.s. I could not include the performance monitor report because it came up as an error.
The windows nt6 bsod report is when i was in safe mode
Specs
HP DV6-2113TX
Windows 7 Home Premium 32bit
Intel(R) Core(TM) i5 2.40GHz
4.00 (2.99 usable)
Nvidia GeForce GT230M with 1GB Dedicated Graphics
640GB HDD
Last edited by neb1; 22 Mar 2011 at 01:59. Reason: solved