Help me with this one...

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  1. Posts : 138
    7
       #1

    Help me with this one...


    The HDD Crashed the other day - I replaced it with a new one... Installed a fresh W7...

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c000021a
    BCP1: FFFFF8A0037639F0
    BCP2: 0000000000000000
    BCP3: FFFFFFFFC0000001
    BCP4: 0000000000100448
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032011-26161-01.dmp
    C:\Users\Marie\AppData\Local\Temp\WER-50996-0.sysdata.xml

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      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    Please follow the standard bsod posting instructions, they are listed here
    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 138
    7
    Thread Starter
       #3

    Posting the rightway


    Mod told meto post the right way... let me know if i followed directions carefuly, Thanks for your time!
      My Computer


  4. Posts : 1,782
    Windows 7 Home Premium 64bit
       #4

    What types of issues are you having besides the one BSOD in your report?

    Are you not running a genuine copy of Windows 7?
    Code:
    Event[33]:
      Log Name: Application
      Source: Microsoft-Windows-Security-SPP
      Date: 2011-03-26T11:49:58.000
      Event ID: 8208
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Marie-PC
      Description: 
    Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f
    Event[34]:
      Log Name: Application
      Source: Microsoft-Windows-Security-SPP
      Date: 2011-03-26T11:49:58.000
      Event ID: 8209
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Marie-PC
      Description: 
    Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f
      My Computer


  5. Posts : 138
    7
    Thread Starter
       #5

    hmm


    Wrong cd to get windows on that... okay, Now attempting to reinstall an official Windows 7 copy and the following is what i get...
      My Computer


  6. Posts : 1,782
    Windows 7 Home Premium 64bit
       #6

    Where did you get your copy of Windows from?
      My Computer


  7. Posts : 138
    7
    Thread Starter
       #7

    this official copy i got it from my schools academic software website. It's a site me and other students go to, to download different kinds of Microsoft products... it's a legit copy
      My Computer


  8. Posts : 138
    7
    Thread Starter
       #8

    Bump...
      My Computer


  9. Posts : 138
    7
    Thread Starter
       #9

    Just tried it again and got to the first windows updates... after i restart... the cpu crashes
      My Computer


  10. Posts : 138
    7
    Thread Starter
       #10

    I did some research online... Apparently Toshiba is known for 64 bit win 7 and it's infamous BSODs... Anyone care to give it a second look for me? before i resort to downgrading to win xp
      My Computer


 
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