New
#11
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Mike\AppData\Local\Temp\Rar$DI00.075\032311-19906-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850 Machine Name: Kernel base = 0x82a05000 PsLoadedModuleList = 0x82b4f850 Debug session time: Thu Mar 24 00:02:01.408 2011 (UTC - 4:00) System Uptime: 0 days 0:10:21.283 Loading Kernel Symbols ............................................................... ................................................................ ......................... Loading User Symbols Loading unloaded module list ....... 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: 854fa510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: 9124bf20, The pointer into responsible device driver module (e.g. owner tag). Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000d, Optional internal context dependent data. Debugging Details: ------------------ *** WARNING: Unable to verify timestamp for igdkmd32.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys FAULTING_IP: igdkmd32+11f20 9124bf20 55 push ebp DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: 8eb3bba4 917d007b 00000116 854fa510 9124bf20 nt!KeBugCheckEx+0x1e 8eb3bbc8 917c4937 9124bf20 00000000 0000000d dxgkrnl!TdrBugcheckOnTimeout+0x8d 8eb3bbec 9120692c 00000000 00000000 8eb3bcb0 dxgkrnl!TdrIsRecoveryRequired+0xb8 8eb3bc64 9122dc1d fffffcfb 00009aca 00000000 dxgmms1!VidSchiReportHwHang+0x3c0 8eb3bc90 9120d993 864c5788 8eb3bcb0 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f 8eb3bd28 912323c9 00000000 82a3c50e 864c5788 dxgmms1!VidSchiScheduleCommandToRun+0x14d 8eb3bd3c 91232485 864c5788 00000000 864c2d48 dxgmms1!VidSchiRun_PriorityTable+0xf 8eb3bd50 82c0ef5e 864c5788 a60487d6 00000000 dxgmms1!VidSchiWorkerThread+0x7f 8eb3bd90 82ab6219 91232406 864c5788 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: igdkmd32+11f20 9124bf20 55 push ebp SYMBOL_NAME: igdkmd32+11f20 FOLLOWUP_NAME: MachineOwner MODULE_NAME: igdkmd32 IMAGE_NAME: igdkmd32.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4aba7471 FAILURE_BUCKET_ID: 0x116_IMAGE_igdkmd32.sys BUCKET_ID: 0x116_IMAGE_igdkmd32.sys Followup: MachineOwner --------- 0: kd> lmntsm start end module name 8fe83000 8feb0000 1394ohci 1394ohci.sys Sat Nov 20 05:01:11 2010 (4CE79C67) 8ac4c000 8ac94000 ACPI ACPI.sys Sat Nov 20 03:37:52 2010 (4CE788E0) 8f70c000 8f766000 afd afd.sys Sat Nov 20 03:40:00 2010 (4CE78960) 8fef9000 8ff0b000 AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954) 8ade0000 8ade9000 amdxata amdxata.sys Fri Mar 19 12:19:01 2010 (4BA3A3F5) 8adb4000 8adbd000 atapi atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 8adbd000 8ade0000 ataport ataport.SYS Sat Nov 20 03:38:00 2010 (4CE788E8) 995a8000 995d0000 AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:21 2010 (4C589715) 8b1bd000 8b1c6000 AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:35 2010 (4C8EA9CB) 9954f000 99559000 AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:18 2010 (4C5896D6) 91179000 91182000 AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:56 2010 (4C589774) 90517000 90552d00 avgldx86 avgldx86.sys Tue Dec 07 21:00:20 2010 (4CFEE6B4) 8ae09000 8ae15000 avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1) 8b219000 8b21db80 avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0) 8f692000 8f6d9980 avgtdix avgtdix.sys Fri Nov 12 06:05:58 2010 (4CDD1F96) 8ae15000 8ae1c000 Beep Beep.SYS Mon Jul 13 19:45:00 2009 (4A5BC6FC) 90509000 90517000 blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8) 8aa97000 8aa9f000 BOOTVID BOOTVID.dll Mon Jul 13 21:04:34 2009 (4A5BD9A2) 910bd000 910d6000 bowser bowser.sys Mon Jul 13 19:14:21 2009 (4A5BBFCD) 96180000 9619e000 cdd cdd.dll unavailable (00000000) 8b000000 8b01f000 cdrom cdrom.sys Sat Nov 20 03:38:09 2010 (4CE788F1) 8aae1000 8ab8c000 CI CI.dll Sat Nov 20 07:05:17 2010 (4CE7B97D) 8b198000 8b1bd000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18) 8aa9f000 8aae1000 CLFS CLFS.SYS Mon Jul 13 19:11:10 2009 (4A5BBF0E) 8af8e000 8afeb000 cng cng.sys Mon Jul 13 19:32:55 2009 (4A5BC427) 8feec000 8fef9000 CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD) 91db7000 91dc4000 crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E) 9048d000 904f1000 csc csc.sys Sat Nov 20 03:44:32 2010 (4CE78A70) 904f1000 90509000 dfsc dfsc.sys Sat Nov 20 03:42:32 2010 (4CE789F8) 90481000 9048d000 discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214) 8b208000 8b219000 disk disk.sys Mon Jul 13 19:11:28 2009 (4A5BBF20) 91d3f000 91d58000 drmk drmk.sys Mon Jul 13 20:36:05 2009 (4A5BD2F5) 91dcf000 91dd8000 dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 91dc4000 91dcf000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14) 91dd8000 91de9000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F) 91da1000 91dab000 Dxapi Dxapi.sys Mon Jul 13 19:25:25 2009 (4A5BC265) 91743000 917fa000 dxgkrnl dxgkrnl.sys Sat Nov 20 04:08:14 2010 (4CE78FFE) 91200000 91239000 dxgmms1 dxgmms1.sys Sat Nov 20 04:07:03 2010 (4CE78FB7) 90586000 905bf000 e1e6232 e1e6232.sys Fri Mar 26 04:13:32 2010 (4BAC6CAC) 8ade9000 8adfa000 fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) 8ac00000 8ac34000 fltmgr fltmgr.sys Mon Jul 13 19:11:13 2009 (4A5BBF11) 8ae00000 8ae09000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:11:14 2009 (4A5BBF12) 8b166000 8b198000 fvevol fvevol.sys Sat Nov 20 03:40:22 2010 (4CE78976) 8b369000 8b39a000 fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C) 82e17000 82e4e000 hal halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2) 8fe64000 8fe83000 HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00) 91d7c000 91d8f000 HIDCLASS HIDCLASS.SYS Sat Nov 20 04:59:37 2010 (4CE79C09) 91d8f000 91d95480 HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863) 91d71000 91d7c000 hidusb hidusb.sys Sat Nov 20 04:59:38 2010 (4CE79C0A) 91038000 910bd000 HTTP HTTP.sys Sat Nov 20 03:40:17 2010 (4CE78971) 8b200000 8b208000 hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF) 9123a000 91743000 igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471) 8ad46000 8ad4d000 intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17) 90574000 90586000 intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07) 8fed5000 8fee2000 kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 91dab000 91db7000 kbdhid kbdhid.sys Sat Nov 20 04:50:10 2010 (4CE799D2) 80ba8000 80bb0000 kdcom kdcom.dll Mon Jul 13 21:08:58 2009 (4A5BDAAA) 8ffa2000 8ffd6000 ks ks.sys Sat Nov 20 04:50:17 2010 (4CE799D9) 8af7b000 8af8e000 ksecdd ksecdd.sys Sat Nov 20 03:38:54 2010 (4CE7891E) 8b114000 8b139000 ksecpkg ksecpkg.sys Mon Jul 13 19:34:00 2009 (4A5BC468) 9194f000 9195f000 lltdio lltdio.sys Mon Jul 13 19:53:18 2009 (4A5BC8EE) 9191a000 91935000 luafv luafv.sys Mon Jul 13 19:15:44 2009 (4A5BC020) 8aa01000 8aa86000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:00:54 2010 (4CE7B876) 91de9000 91df4000 monitor monitor.sys Mon Jul 13 19:25:58 2009 (4A5BC286) 8fec8000 8fed5000 mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 91d96000 91da1000 mouhid mouhid.sys Mon Jul 13 19:45:08 2009 (4A5BC704) 8ad62000 8ad78000 mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1) 910d6000 910e8000 mpsdrv mpsdrv.sys Mon Jul 13 19:52:52 2009 (4A5BC8D4) 910e8000 9110b000 mrxsmb mrxsmb.sys Sat Nov 20 03:42:40 2010 (4CE78A00) 9110b000 91146000 mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F) 91146000 91161000 mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07) 8f656000 8f661000 Msfs Msfs.SYS Mon Jul 13 19:11:26 2009 (4A5BBF1E) 8ac9d000 8aca5000 msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D) 8af50000 8af7b000 msrpc msrpc.sys Mon Jul 13 19:11:59 2009 (4A5BBF3F) 90477000 90481000 mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) 8b3ea000 8b3fa000 mup mup.sys Mon Jul 13 19:14:14 2009 (4A5BBFC6) 8b01f000 8b0d6000 ndis ndis.sys Sat Nov 20 03:39:19 2010 (4CE78937) 8ff23000 8ff2e000 ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930) 919a5000 919b5000 ndisuio ndisuio.sys Sat Nov 20 05:06:36 2010 (4CE79DAC) 8ff2e000 8ff50000 ndiswan ndiswan.sys Sat Nov 20 05:07:48 2010 (4CE79DF4) 91883000 91894000 NDProxy NDProxy.SYS Sat Nov 20 05:07:39 2010 (4CE79DEB) 8f78c000 8f79a000 netbios netbios.sys Mon Jul 13 19:53:54 2009 (4A5BC912) 8f6da000 8f70c000 netbt netbt.sys Sat Nov 20 03:39:22 2010 (4CE7893A) 8b0d6000 8b114000 NETIO NETIO.SYS Sat Nov 20 03:40:03 2010 (4CE78963) 91894000 9190c000 netr73 netr73.sys Sun Sep 23 23:09:09 2007 (46F72A55) 8f661000 8f66f000 Npfs Npfs.SYS Mon Jul 13 19:11:31 2009 (4A5BBF23) 9046d000 90477000 nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48) 82a05000 82e17000 nt ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09) 8ae21000 8af50000 Ntfs Ntfs.sys Sat Nov 20 03:39:08 2010 (4CE7892C) 8b1f8000 8b1ff000 Null Null.SYS Mon Jul 13 19:11:12 2009 (4A5BBF10) 9195f000 919a5000 nwifi nwifi.sys Mon Jul 13 19:51:59 2009 (4A5BC89F) 8f76d000 8f78c000 pacer pacer.sys Mon Jul 13 19:53:58 2009 (4A5BC916) 8acda000 8aceb000 partmgr partmgr.sys Sat Nov 20 03:38:14 2010 (4CE788F6) 8aca5000 8accf000 pci pci.sys Sat Nov 20 03:37:57 2010 (4CE788E5) 8ad5b000 8ad62000 pciide pciide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17) 8ad4d000 8ad5b000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:11:15 2009 (4A5BBF13) 8afeb000 8aff9000 pcw pcw.sys Mon Jul 13 19:11:10 2009 (4A5BBF0E) 99416000 994ad000 peauth peauth.sys Mon Jul 13 20:35:44 2009 (4A5BD2E0) 91d10000 91d3f000 portcls portcls.sys Mon Jul 13 19:51:00 2009 (4A5BC864) 8aa86000 8aa97000 PSHED PSHED.dll Mon Jul 13 21:09:36 2009 (4A5BDAD0) 8ff0b000 8ff23000 rasl2tp rasl2tp.sys Mon Jul 13 19:54:33 2009 (4A5BC939) 8ff50000 8ff68000 raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D) 8ff68000 8ff7f000 raspptp raspptp.sys Mon Jul 13 19:54:47 2009 (4A5BC947) 8ff7f000 8ff96000 rassstp rassstp.sys Mon Jul 13 19:54:57 2009 (4A5BC951) 9042c000 9046d000 rdbss rdbss.sys Sat Nov 20 03:42:44 2010 (4CE78A04) 8ff96000 8ffa0000 rdpbus rdpbus.sys Mon Jul 13 20:02:40 2009 (4A5BCB20) 8f63e000 8f646000 RDPCDD RDPCDD.sys Sat Nov 20 05:22:19 2010 (4CE7A15B) 8f646000 8f64e000 rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3) 8f64e000 8f656000 rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5) 8b139000 8b166000 rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17) 919b5000 919c8000 rspndr rspndr.sys Mon Jul 13 19:53:20 2009 (4A5BC8F0) 91a06000 91d0f380 RTKVHDA RTKVHDA.sys Tue Sep 14 05:16:38 2010 (4C8F3D76) 994ad000 994b7000 secdrv secdrv.SYS Wed Sep 13 09:18:32 2006 (45080528) 8fee2000 8feec000 serenum serenum.sys Mon Jul 13 19:45:27 2009 (4A5BC717) 8f79a000 8f7b4000 serial serial.sys Mon Jul 13 19:45:33 2009 (4A5BC71D) 8b3e2000 8b3ea000 spldr spldr.sys Mon May 11 12:13:47 2009 (4A084EBB) 91182000 911d3000 srv srv.sys Sat Nov 20 03:45:29 2010 (4CE78AA9) 99559000 995a8000 srv2 srv2.sys Sat Nov 20 03:44:35 2010 (4CE78A73) 994b7000 994d8000 srvnet srvnet.sys Sat Nov 20 03:44:27 2010 (4CE78A6B) 8ffa0000 8ffa1380 swenum swenum.sys Mon Jul 13 19:45:08 2009 (4A5BC704) 8b21f000 8b369000 tcpip tcpip.sys Sat Nov 20 03:41:36 2010 (4CE789C0) 994d8000 994e5000 tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1) 8f686000 8f692000 TDI TDI.SYS Sat Nov 20 03:39:18 2010 (4CE78936) 8f66f000 8f686000 tdx tdx.sys Sat Nov 20 03:39:17 2010 (4CE78935) 8f7c7000 8f7d8000 termdd termdd.sys Sat Nov 20 05:21:10 2010 (4CE7A116) 96150000 96159000 TSDDD TSDDD.dll unavailable (00000000) 90553000 90574000 tunnel tunnel.sys Sat Nov 20 05:06:40 2010 (4CE79DB0) 8ffd6000 8ffe4000 umbus umbus.sys Sat Nov 20 05:00:23 2010 (4CE79C37) 91d58000 91d6f000 usbccgp usbccgp.sys Sat Nov 20 05:00:08 2010 (4CE79C28) 91d6f000 91d70700 USBD USBD.SYS Mon Jul 13 19:51:05 2009 (4A5BC869) 8fe55000 8fe64000 usbehci usbehci.sys Mon Jul 13 19:51:14 2009 (4A5BC872) 9183f000 91883000 usbhub usbhub.sys Sat Nov 20 05:00:34 2010 (4CE79C42) 8fe0a000 8fe55000 USBPORT USBPORT.SYS Mon Jul 13 19:51:13 2009 (4A5BC871) 91df4000 91dff000 usbprint usbprint.sys Mon Jul 13 20:17:06 2009 (4A5BCE82) 9190c000 9191a000 usbscan usbscan.sys Mon Jul 13 20:14:44 2009 (4A5BCDF4) 905bf000 905ca000 usbuhci usbuhci.sys Mon Jul 13 19:51:10 2009 (4A5BC86E) 8accf000 8acda000 vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B) 8f604000 8f610000 vga vga.sys Mon Jul 13 19:25:50 2009 (4A5BC27E) 8f610000 8f631000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D) 8ad78000 8ada1180 vmbus vmbus.sys Sat Nov 20 04:14:58 2010 (4CE79192) 8b39a000 8b3a2380 vmstorfl vmstorfl.sys Sat Nov 20 04:14:37 2010 (4CE7917D) 8aceb000 8acfb000 volmgr volmgr.sys Sat Nov 20 03:38:06 2010 (4CE788EE) 8acfb000 8ad46000 volmgrx volmgrx.sys Mon Jul 13 19:11:41 2009 (4A5BBF2D) 8b3a3000 8b3e2000 volsnap volsnap.sys Sat Nov 20 03:38:13 2010 (4CE788F5) 8f7b4000 8f7c7000 wanarp wanarp.sys Sat Nov 20 05:07:45 2010 (4CE79DF1) 8f631000 8f63e000 watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A) 8ab8c000 8abfd000 Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28) 8ac3e000 8ac4c000 WDFLDR WDFLDR.SYS Mon Jul 13 19:11:25 2009 (4A5BBF1D) 8f766000 8f76d000 wfplwf wfplwf.sys Mon Jul 13 19:53:51 2009 (4A5BC90F) 95ef0000 9613d000 win32k win32k.sys unavailable (00000000) 8ada2000 8adb4000 winhv winhv.sys Sat Nov 20 03:38:15 2010 (4CE788F7) 8ac94000 8ac9d000 WMILIB WMILIB.SYS Mon Jul 13 19:11:22 2009 (4A5BBF1A) 91935000 9194f000 WudfPf WudfPf.sys Sat Nov 20 04:58:55 2010 (4CE79BDF) Unloaded modules: 994e5000 9954f000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0006A000 91161000 91179000 parport.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00018000 8b1c6000 8b1d3000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000D000 8b1d3000 8b1de000 dump_ataport Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 8b1de000 8b1e7000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00009000 8b1e7000 8b1f8000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00011000 8feb0000 8fec8000 i8042prt.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00018000
Quote