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Windows 7: Help Plese with BSOD when saving files in Windows Live Movie Maker

23 Mar 2011   #1

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 
Help Plese with BSOD when saving files in Windows Live Movie Maker

Help Please
When saving files in Windows Live Movie Maker as HD the system crashed with the BSOD never get it at any other time.

Any Ideas please ???
Regards

Steve

My System SpecsSystem Spec
.

23 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

This could possibly be a virus. Run a full system virus scan as well as a malware scan using MalwareBytes.

Report back the results

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\Steve BSOD 23.03.11\Windows7_BSOD_jcgriff2\032311-15350-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c18000 PsLoadedModuleList = 0xfffff800`02e5de90
Debug session time: Wed Mar 23 18:55:38.444 2011 (UTC - 4:00)
System Uptime: 1 days 10:50:24.223
Loading Kernel Symbols
...............................................................
................................................................
......................................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007b85b30, fffffa8007b85e10, fffff80002f9bdb0}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8007b85b30, Terminating object
Arg3: fffffa8007b85e10, Process image file name
Arg4: fffff80002f9bdb0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa8007b85b30

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_C0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0c0ecb08 fffff800`03020982 : 00000000`000000f4 00000000`00000003 fffffa80`07b85b30 fffffa80`07b85e10 : nt!KeBugCheckEx
fffff880`0c0ecb10 fffff800`02fce0ab : ffffffff`ffffffff fffffa80`096a2650 fffffa80`07b85b30 fffffa80`07b85b30 : nt!PspCatchCriticalBreak+0x92
fffff880`0c0ecb50 fffff800`02f51698 : ffffffff`ffffffff 00000000`00000001 fffffa80`07b85b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`0c0ecba0 fffff800`02c978d3 : fffffa80`07b85b30 fffff880`c0000005 fffffa80`096a2650 fffffa80`0ce1eb60 : nt!NtTerminateProcess+0xf4
fffff880`0c0ecc20 00000000`772215da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0b1fde18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x772215da


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------

5: kd> lmntsm
start             end                 module name
fffff880`061a9000 fffff880`061e7000   1394ohci 1394ohci.sys Sat Nov 20 05:44:56 2010 (4CE7A6A8)
fffff880`00f90000 fffff880`00fe7000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`098f2000 fffff880`0993a000   afcdp    afcdp.sys    Thu Nov 18 11:20:02 2010 (4CE55232)
fffff880`01800000 fffff880`01889000   afd      afd.sys      Sat Nov 20 04:23:27 2010 (4CE7938F)
fffff880`05800000 fffff880`05816000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01235000 fffff880`01240000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`056c6000 fffff880`056ce000   AppleCharger AppleCharger.sys Sun Feb 28 21:26:17 2010 (4B8B25C9)
fffff880`09836000 fffff880`09841000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`013f1000 fffff880`013fa000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01200000 fffff880`0122a000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`06911000 fffff880`06931000   AtihdW76 AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)
fffff880`05856000 fffff880`06152000   atikmdag atikmdag.sys Wed Jan 26 17:48:28 2011 (4D40A4BC)
fffff880`0573c000 fffff880`0578a000   atikmpag atikmpag.sys Wed Jan 26 17:13:33 2011 (4D409C8D)
fffff960`00810000 fffff960`00871000   ATMFD    ATMFD.DLL    Fri Jan 07 04:20:44 2011 (4D26DAEC)
fffff880`04bb1000 fffff880`04bb8000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`056b5000 fffff880`056c6000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`091ad000 fffff880`091cb000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      Sat Nov 20 07:55:34 2010 (4CE7C546)
fffff880`04b4d000 fffff880`04b77000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00e1d000 fffff880`00edd000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`02016000 fffff880`02046000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00d1f000 fffff880`00d7d000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0115d000 fffff880`011cf000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`061e7000 fffff880`061f7000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`08320000 fffff880`0832e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`05614000 fffff880`05697000   csc      csc.sys      Sat Nov 20 04:27:12 2010 (4CE79470)
fffff880`080cc000 fffff880`080f1000   DefragFS DefragFS.SYS Tue Dec 15 05:18:19 2009 (4B27626B)
fffff880`05697000 fffff880`056b5000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`01bec000 fffff880`01bfb000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`02000000 fffff880`02016000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0696e000 fffff880`06990000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0832e000 fffff880`08341000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04a1b000 fffff880`04b37000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`083ad000 fffff880`083b9000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`064d6000 fffff880`065ca000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`06400000 fffff880`06446000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`09800000 fffff880`09836000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`065db000 fffff880`065e8000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`0128c000 fffff880`012a0000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`068f1000 fffff880`068fc000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01240000 fffff880`0128c000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`01400000 fffff880`0140a000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`027ba000 fffff880`027f4000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`01ae2000 fffff880`01b2c000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff880`065e8000 fffff880`065f5000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`03202000 fffff800`0324b000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`06446000 fffff880`0646a000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`0837d000 fffff880`08396000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`08396000 fffff880`0839e080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0836f000 fffff880`0837d000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`090e4000 fffff880`091ad000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`027b1000 fffff880`027ba000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`012d5000 fffff880`013f1000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`056f4000 fffff880`0570a000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00c6c000 fffff880`00c8c000   jraid    jraid.sys    Thu Oct 29 04:14:20 2009 (4AE94EDC)
fffff880`05600000 fffff880`0560f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0839f000 fffff880`083ad000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`02052000 fffff880`027b1000   kl1      kl1.sys      Wed Jun 09 09:34:19 2010 (4C0F985B)
fffff880`027f4000 fffff880`027fb000   kl2      kl2.sys      Wed Jun 09 09:24:47 2010 (4C0F961F)
fffff880`01b2c000 fffff880`01bc2000   klif     klif.sys     Fri Oct 01 03:28:56 2010 (4CA58DB8)
fffff880`01889000 fffff880`01892000   klim6    klim6.sys    Thu Apr 22 11:07:24 2010 (4BD0662C)
fffff880`083d6000 fffff880`083e0000   klmouflt klmouflt.sys Mon Nov 02 11:26:06 2009 (4AEF081E)
fffff880`01051000 fffff880`01094000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`015d1000 fffff880`015ec000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`0178f000 fffff880`017ba000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`06990000 fffff880`06995200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06996000 fffff880`069ab000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`08088000 fffff880`080ab000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cbc000 fffff880`00d0b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`08000000 fffff880`0800e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`017e9000 fffff880`017f8000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`083b9000 fffff880`083c6000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00dda000 fffff880`00df4000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`04b77000 fffff880`04ba8000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`0dd0c000 fffff880`0dd1c000   MpNWMon  MpNWMon.sys  Tue Sep 14 20:19:30 2010 (4C901112)
fffff880`091cb000 fffff880`091e3000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`09000000 fffff880`0902d000   mrxsmb   mrxsmb.sys   Sat Nov 20 04:27:41 2010 (4CE7948D)
fffff880`0902d000 fffff880`0907a000   mrxsmb10 mrxsmb10.sys Sat Nov 20 04:26:53 2010 (4CE7945D)
fffff880`0907a000 fffff880`0909e000   mrxsmb20 mrxsmb20.sys Sat Nov 20 04:26:47 2010 (4CE79457)
fffff880`0122a000 fffff880`01235000   msahci   msahci.sys   Sat Nov 20 05:33:58 2010 (4CE7A416)
fffff880`02046000 fffff880`02051000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ff0000 fffff880`00ffa000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010ff000 fffff880`0115d000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`01be1000 fffff880`01bec000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01fd0000 fffff880`01fe2000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0163c000 fffff880`0172f000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`0583a000 fffff880`05846000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`06800000 fffff880`06813000   ndisuio  ndisuio.sys  Sat Nov 20 05:50:08 2010 (4CE7A7E0)
fffff880`0578a000 fffff880`057b9000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`068fc000 fffff880`06911000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`01892000 fffff880`018a1000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`01c00000 fffff880`01c45000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`0172f000 fffff880`0178f000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`01db8000 fffff880`01dc9000   networx  networx.sys  Mon Jun 14 02:05:26 2010 (4C15C6A6)
fffff880`0993a000 fffff880`0994f000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
fffff880`01e00000 fffff880`01e11000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01bd5000 fffff880`01be1000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c18000 fffff800`03202000   nt       ntkrnlmp.exe Sat Nov 20 04:30:02 2010 (4CE7951A)
fffff880`0142e000 fffff880`015d1000   Ntfs     Ntfs.sys     Sat Nov 20 04:20:57 2010 (4CE792F9)
fffff880`04ba8000 fffff880`04bb1000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`01612000 fffff880`01629000   nusb3hub nusb3hub.sys Fri Nov 20 05:15:57 2009 (4B066C5D)
fffff880`0570a000 fffff880`0573a000   nusb3xhc nusb3xhc.sys Fri Nov 20 05:16:01 2009 (4B066C61)
fffff880`069ab000 fffff880`069fe000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`01dd2000 fffff880`01df8000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`00db0000 fffff880`00dc5000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`099d0000 fffff880`099d9000   pbfilter pbfilter.sys Sat Nov 06 22:23:54 2010 (4CD60DBA)
fffff880`00d7d000 fffff880`00db0000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`00e0d000 fffff880`00e14000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`017d4000 fffff880`017e8380   pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
fffff880`015ec000 fffff880`015fd000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`09e41000 fffff880`09ee7000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`083c6000 fffff880`083d6000   point64  point64.sys  Tue Dec 14 06:09:25 2010 (4D075065)
fffff880`06931000 fffff880`0696e000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d0b000 fffff880`00d1f000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01bc2000 fffff880`01bd5000   RapportEI64 RapportEI64.sys Thu Feb 17 14:31:07 2011 (4D5D777B)
fffff880`05816000 fffff880`0583a000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`057b9000 fffff880`057d4000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`057d4000 fffff880`057f5000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`017ba000 fffff880`017d4000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`01000000 fffff880`01051000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`05846000 fffff880`05851000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`04a00000 fffff880`04a09000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0994f000 fffff880`0997d000   rdpdr    rdpdr.sys    Sat Nov 20 06:06:41 2010 (4CE7ABC1)
fffff880`04a09000 fffff880`04a12000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04a12000 fffff880`04a1b000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`09997000 fffff880`099d0000   RDPWD    RDPWD.SYS    Sat Nov 20 06:04:37 2010 (4CE7AB45)
fffff880`01f96000 fffff880`01fd0000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`06813000 fffff880`0682b000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06152000 fffff880`061a9000   Rt64win7 Rt64win7.sys Mon Mar 22 05:57:14 2010 (4BA73EFA)
fffff880`080fe000 fffff880`0831fe80   RTKVHD64 RTKVHD64.sys Tue Jan 19 05:42:09 2010 (4B558C81)
fffff880`00c8c000 fffff880`00cbb000   SCSIPORT SCSIPORT.SYS Sat Nov 20 05:34:01 2010 (4CE7A419)
fffff880`09ee7000 fffff880`09ef2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01f50000 fffff880`01f96000   snapman  snapman.sys  Thu Nov 11 06:05:10 2010 (4CDBCDE6)
fffff880`01f48000 fffff880`01f50000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`09859000 fffff880`098f2000   srv      srv.sys      Sat Nov 20 04:28:05 2010 (4CE794A5)
fffff880`09f35000 fffff880`09fa0000   srv2     srv2.sys     Sat Nov 20 04:27:43 2010 (4CE7948F)
fffff880`09ef2000 fffff880`09f23000   srvnet   srvnet.sys   Sat Nov 20 04:27:20 2010 (4CE79478)
fffff880`0805c000 fffff880`0806cd00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`065fe000 fffff880`065ff480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`018de000 fffff880`01ae2000   tcpip    tcpip.sys    Sat Nov 20 04:25:52 2010 (4CE79420)
fffff880`09f23000 fffff880`09f35000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`01ff0000 fffff880`01ffd000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`01e11000 fffff880`01f48000   tdrpm273 tdrpm273.sys Tue Aug 10 05:54:18 2010 (4C6121CA)
fffff880`0997d000 fffff880`09988000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
fffff880`01d96000 fffff880`01db8000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`018bc000 fffff880`018d0000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff880`01c4a000 fffff880`01d3a000   timntr   timntr.sys   Wed Jun 02 08:56:47 2010 (4C06550F)
fffff960`00580000 fffff960`0058a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`09988000 fffff880`09997000   tssecsrv tssecsrv.sys Sat Nov 20 06:04:09 2010 (4CE7AB29)
fffff880`056ce000 fffff880`056f4000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`01600000 fffff880`01612000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`0806d000 fffff880`08087c80   usbaudio usbaudio.sys Sat Nov 20 05:43:52 2010 (4CE7A668)
fffff880`08341000 fffff880`0835e000   usbccgp  usbccgp.sys  Sat Nov 20 05:44:03 2010 (4CE7A673)
fffff880`0573a000 fffff880`0573bf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`065ca000 fffff880`065db000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`06897000 fffff880`068f1000   usbhub   usbhub.sys   Sat Nov 20 05:44:30 2010 (4CE7A68E)
fffff880`06477000 fffff880`064cd000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`08050000 fffff880`0805c000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`083e0000 fffff880`083fb000   USBSTOR  USBSTOR.SYS  Sat Nov 20 05:44:05 2010 (4CE7A675)
fffff880`0646a000 fffff880`06477000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04bb8000 fffff880`04bc6000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04bc6000 fffff880`04beb000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`010af000 fffff880`010eb000   vmbus    vmbus.sys    Sat Nov 20 04:57:29 2010 (4CE79B89)
fffff880`01d3a000 fffff880`01d4a000   vmstorfl vmstorfl.sys Sat Nov 20 04:57:30 2010 (4CE79B8A)
fffff880`00dc5000 fffff880`00dda000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01d4a000 fffff880`01d96000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`03606000 fffff880`03800000   VX3000   VX3000.sys   Tue Oct 06 21:49:00 2009 (4ACBF38C)
fffff880`018a1000 fffff880`018bc000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`04beb000 fffff880`04bfb000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00edd000 fffff880`00f81000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f81000 fffff880`00f90000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01dc9000 fffff880`01dd2000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a1000   win32k   win32k.sys   Wed Jan 05 01:55:39 2011 (4D2415EB)
fffff880`010eb000 fffff880`010ff000   winhv    winhv.sys    Sat Nov 20 04:20:02 2010 (4CE792C2)
fffff880`065f5000 fffff880`065fe000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fe7000 fffff880`00ff0000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`080ab000 fffff880`080cc000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)
fffff880`0801f000 fffff880`08050000   WUDFRd   WUDFRd.sys   Sat Nov 20 05:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`0dd3e000 fffff880`0ddaf000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0dd1c000 fffff880`0dd2d000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`0dd2d000 fffff880`0dd3e000   WinUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`0835e000 fffff880`0836f000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`0800e000 fffff880`0801f000   WinUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`0dc9b000 fffff880`0dd0c000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0800e000 fffff880`0801f000   WinUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`0801f000 fffff880`08050000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`01fe2000 fffff880`01ff0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04a1e000 fffff880`04b3a000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`04b3a000 fffff880`04b4d000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
23 Mar 2011   #3

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

No Virus or Malware

Steve
My System SpecsSystem Spec
.


23 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Do you have the latest version of windows live?
My System SpecsSystem Spec
23 Mar 2011   #5

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Your Intel Matrix Storage Driver is out of date.
Update it here in Safe Mode with Networking ---> http://downloadcenter.intel.com/

Code:
iaStor.sys   Thu Jun 04 21:53:40 2009
My System SpecsSystem Spec
24 Mar 2011   #6

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Do you have the latest version of windows live?
Yes latest version and up to date.

Steve
My System SpecsSystem Spec
24 Mar 2011   #7

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Quote   Quote: Originally Posted by DeanP View Post
Your Intel Matrix Storage Driver is out of date.
Update it here in Safe Mode with Networking ---> http://downloadcenter.intel.com/

Code:
iaStor.sys   Thu Jun 04 21:53:40 2009
Looked on the site and the only one I could find for WIN 7 64 was dated '09

Steve
My System SpecsSystem Spec
24 Mar 2011   #8

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Update it and then check the time stamp.
My System SpecsSystem Spec
24 Mar 2011   #9

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Check the version on the PC and it is the same as on the link here

http://downloadcenter.intel.com/Deta...=3137&lang=eng

No new one for mine

Steve
My System SpecsSystem Spec
24 Mar 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Have you experienced any new BSODs? Have you tried reproducing the crash? If you can will you upload a new report
My System SpecsSystem Spec
Reply

 Help Plese with BSOD when saving files in Windows Live Movie Maker





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